Glen Cove Volvo

Our 1994 Volvo 940 had intermittant problems starting and the problem could not be properly diagnosed by our local mechanic. We decided to bring the car to Hassell Volvo in Glen Cove. The Assistant Manager, the problem could not be properly diagnosed by our local mechanic. We decided to bring the car to Hassell Volvo in Glen Cove. The Assistant Manager, Stephon Solomon, squeezed us in for an appointment on the same day that we had called. Service Manager Carmine Gonzalez wrote up the order. The mechanic quickly diagnosed the problem as intereference from the after market car alarm. Carmine explained the issue to me and expedited the repair so that I could drive the car home that same day. Carmine and Stephon were both very friendly, courteous and knowledgeable. I thank the Hassel Volvo team for the great work they did and we expect to keep the Volvo for many years to come. We were very satisfied with Hassel Volvo service Department and will be using them for our future Volvo service. More

I have been using Hassel Volvo for over nine years, having purchased a 2000 V70 from them in 1999. I just purchased a 2008 XC70 and was very pleased with the help I received from Anthony Mastroianni. having purchased a 2000 V70 from them in 1999. I just purchased a 2008 XC70 and was very pleased with the help I received from Anthony Mastroianni. Anthony was more concerned with ensuring that I got into the best car for me rather than just making a sale. He was polite, knowledgeable and courteous. He didn't push to make the sale but allowed me to come to the realization that I was getting a good deal. He even offered to extend my "hold" on the car while my father was hospitalized. He was professional in all respects and should be commended. More

Dealing with Mr. Woloz was a wonderful experience. He took the "sales Pitch" out of the process and I immediatly felt at ease.I would send any and all of my friends and family memebers directly to Hank f took the "sales Pitch" out of the process and I immediatly felt at ease.I would send any and all of my friends and family memebers directly to Hank for their future automobile purchases....~! Thank You, Tom Ledden More

Pete was very professional and a pleasure to deal with. I would highly recommend him as the best salesman I have ever worked with. He made the experience fun and took all the pressure off of buying a car. Hi would highly recommend him as the best salesman I have ever worked with. He made the experience fun and took all the pressure off of buying a car. His manager Danielle was also easy to work with. Pete was very knowledgeable about the product. I recommend them to everyone who reads this. The price was also great and everything was spelled out for me clearly. No hidden anything! Pete introduced me to the service dept and gave me a tour of the dealership. That was a first for me when buying a car. More

Really, I have to say overall it was a very good experience. It has only been 2 weeks having the car, so far, I love the 4 year old Toyota 4 Runner, it seems to run very well and we got a real good experience. It has only been 2 weeks having the car, so far, I love the 4 year old Toyota 4 Runner, it seems to run very well and we got a real good price. Anthony has been great to deal with and would recommend him to anyone looking to buy/lease a car. Elisa More

Very pleasant experience with the service department. The wait time was minimal compared to service departments at other motor vehicle companies. Employees were very attentive and helpful with regards to ex wait time was minimal compared to service departments at other motor vehicle companies. Employees were very attentive and helpful with regards to explaining in full detail any and all work required (i.e. asking necessary questions, providing explanations, and disclosure of prices). More

I wouldn't buy a new or used car from any other dealership! Thank you to all that were so helpful after my son's terrible accident. Steve and Joe in the service dept. were also very compassionate, dealership! Thank you to all that were so helpful after my son's terrible accident. Steve and Joe in the service dept. were also very compassionate, helpful and professional. Thank You! I would recommend your dealership(and HAVE) to anyone. Sincerely, Janet Zurlo More

When I went to get my car serviced I had hurt my back and being in such pain, I don't think I made myself clear concerning my problematic windshield wiper. I just realized today that someone actually came to being in such pain, I don't think I made myself clear concerning my problematic windshield wiper. I just realized today that someone actually came to my home to replace my back windshield wiper and I greatly appreciated that it was taken care of. More

My initial visit to Hassel was to inquire about the XC90 as I was in the market for a new SUV for my family. My experience with Liz Meyer was very positive and her follow up was timely and accurate. I was as I was in the market for a new SUV for my family. My experience with Liz Meyer was very positive and her follow up was timely and accurate. I was able to acquire the 2008 XC90 with the terms I wanted and did not hesitate to return to Hassel and Liz when I needed another sedan after my current vehicle was totaled in an accident. I purchased an S60 with desirable terms and Liz was once again very helpful and made the process go easily. I would recommend any friend or family member to Liz at Hassel for an excellent Volvo automobile and as pleasurable a buying experience as I have had. The dealership is maintained well, is clean and the few service appointments for my XC90 and S60 were completed without waiting longer than the expectation provided to me ahead of the scheduled service. More

I was pleased that the Service Department was able to accommodate me on short notice. Carmine and the team took the car immediatley, reviewed the problem and also performed an Oil Change as well. T accommodate me on short notice. Carmine and the team took the car immediatley, reviewed the problem and also performed an Oil Change as well. The wash was a pleasant surprise. Thank you, Mike Wolff More