Glen Cove Volvo | Page 41

I have been buying and servicing my cars at Hassel Volvo in Glen Cove for over 10 years and I am very happy with the service I have received. The staff is pleasant and helpful and I feel like I can trust t in Glen Cove for over 10 years and I am very happy with the service I have received. The staff is pleasant and helpful and I feel like I can trust the advice i am getting when I bring my car in for service. More

I was car shopping for about a month before I purchased my new XC90 at Hassel Volvo. Everywhere I went, I was forced to play the back and forth dog and pony show with the sales person and the manager. I de my new XC90 at Hassel Volvo. Everywhere I went, I was forced to play the back and forth dog and pony show with the sales person and the manager. I dealt with manipulation, deceitfulness, and just plain bad salemanship in many dealerships across long island until I went to Hassel Volvo. Bernie was extremely professional and warm upon our introduction and both my wife and I immediately felt comfortable dealing with him. He didnt play the games and immediately had me sit with Frank the general manager to find a price that was suitable for both of us. Frank was nothing but courteous and professional from the moment we walked in the door as well. We went to Hassel on a busy Saturday and on crutches,yes on crutches, Frank made it a point to walk up to us to let us know that they were swamped and assured us we would be helped by the next available sales associate. That type of customer service and friendliness is what won us over at Hassell. Forget all the other dealerships and go buy your vehicle at Hassel with Bernie and frank. You won't be dissapointed!!! By the way, I dont want to forget to mention that the finance person I dealt with (Anne Marie) was also nothing but nice and accomodating. She was not pushy at all (like many of the finance managers in many other dealerships)and she truly worked to meet our needs. Thank you Anne Marie! Sincerely, Satisfied Customer from Seaford, NY More

IN ALL MY EXPERIENCED YEARS OF CAR SHOPPING, I HAVE NEVER IN MY LIFE HAD SUCH HONEST, COMPASSIONATE AND OVERLY FAIR SALESPERSON OR MANAGER. I WENT TO BUY A NEW CAR. IT WAS AN EXPENSIVE SPECIAL DESIGN CAR.. IN MY LIFE HAD SUCH HONEST, COMPASSIONATE AND OVERLY FAIR SALESPERSON OR MANAGER. I WENT TO BUY A NEW CAR. IT WAS AN EXPENSIVE SPECIAL DESIGN CAR.. THE REASON YOU MUST, BUY FROM HASSEL VOLVO IS B/C I HAD A PROBLEM WITH THE CAR THAT IS DUE EXCLUSIVELY TO AN INJURY I HAVE, NOTHING WHATSOEVER WRONG W/ THE CAR, ....W/O GETTING INTO TOO LONG A STORY, MY SITUATION WOULD HAVE RESULTED IN LAW SUIT AT ANY OTheR DEALER.... FRANK LEFT ME SPEECHLESS FROM HIS COMPASSION AND HANDLING OF THE PROBLEM. LOOK, ANYONE CAN BUY A NEW CAR AND GET A GREAT DEAL AND GREAT SMILES....AFTER ALL YOU ARE BUYING THEIR CAR! OF COURSE THEY TREAT YOU WELL. THE REAL TEST IS IF YOU HAVE A PROBLEM. I AM TELLING YOU, THAT NO MATTER WHAT, HASSEL VOLVO, WILL SOLVE YOUR PROBLEM, WIHT HONESTY, AND BEND OVER BACKWARDS TO MAKE YOU HAPPY. WHAT FRANK SAID, WAS, " I AM IN THE BUSINESS OF MAKING PEOPLE HAPPY. MAKING YOU HAPPY, IS MORE IMPORTANT TO ME THAN THE CAR." BUY YOUR VOLVO HERE, NOT ONLY WILL YOU GET BEST PRICING AND SMILES, IF YOU EVER HAVE ANY PROBLEM, NO MATTER HOW SERIOUS, I PROMISE, YOU WILL BE RELIEVED TO HAVE BEEN AT HASSEL. Laura S. More

There was no hassle with choosing Hassel Volvo! Everyone was friendly and helpful. For the first time in years, I bought a car without feeling rushed, degraded, or manipulated. The staff took the time out t was friendly and helpful. For the first time in years, I bought a car without feeling rushed, degraded, or manipulated. The staff took the time out to explain things to me and treated me as a friend as apposed to another business transaction. One thing that stood out to me was the fact that Hassel Volvo holds a dinner once a month to educate their owners on their vehicles and introduce them to their maintenance team so they do not feel like strangers when it's time for a service. It was an honor to do business with such a stellar team and hope to work with them again in the future! More

Details are the ones that count! Today I picked up my XC 90 at the service department after spending over $2,700 in parts and labor. The service rep definitely did a great job to make sure all the charges 90 at the service department after spending over $2,700 in parts and labor. The service rep definitely did a great job to make sure all the charges were taking care off but he did forget that the small details are the ones that make a difference. After the charges were taking care off he got my car and handed to me the keys but I think he forgot at least to check that my car was at least wiped in the outside or even in the inside after expending that amount of money. I am 100% sure that every single car dealership after expending that amount of money will do so. I mentioned to the service manager and he offered to wash my car but I needed to wait for 10 minutes at least. I do appreciate his wiliness to do so but to start he needs to train his service representatives better regarding details and to be a little more proactive specially that my car was ready since Thursday and they knew that I was picking my car on Saturday. This will be the last time I will bring my car over to your dealer for repairs or maintenance after expending so much money and poor customer care. Very disappointed!!!! More

Between me and Hassel Volvo, there are at least 6 other volvo dealers I could have shopped at. Hassel Volvo was located 40 miles away from where I live. In fact, the closest Volvo to me is only 5 minutes volvo dealers I could have shopped at. Hassel Volvo was located 40 miles away from where I live. In fact, the closest Volvo to me is only 5 minutes away from my house. Yet, I chose to buy at Hassel. For starters, their communication was amazing via email, text, and phone call. Any question I had was literally answered in minutes. My salesman, David Cohen, was always respectful and courteous. This was almost a "no-negotiation needed" deal as his original offer was quite fair. Even so, he matched another offer I obtained from my insurance company buying service without question. With regards to my trade-in, Hassel also offered me the most for my car. Everyone at the dealership who I worked with, including GM Frank and Finance speacilist Ann Marie, were truly a pleasure to work with. I have never had such a pleasant car buying experience thanks mostly to David Cohen. I highly recommend Hassel Volvo, specifically Dave Cohen, to anyone who is interested in buying car - Great dealership, Great salesman, Great prices!!! Marc D. More

Brendan was a pleasure to work with as well as the other team members. The salesman was prompt, courteous, and very easy to deal with. Low pressure sale. Because I bought this car from another state, coordi team members. The salesman was prompt, courteous, and very easy to deal with. Low pressure sale. Because I bought this car from another state, coordination was key to the transaction. I also appreciated the follow up call to see if everything went well including the 9 hour drive to Cleveland. I have recently had the car inspected here in my town and am pleased to say that the car passed the rigorous testing. I am glad Hassel Volvo upheld their reputation for selling quality vehicles and would recommend them to others. More

I visited three Volvo dealers in my area. Hassel was the fatherest and most inconvenient for me to get to, however their sales department was the best, by far. Because of the positive experience of dealing fatherest and most inconvenient for me to get to, however their sales department was the best, by far. Because of the positive experience of dealing with Bernie Shereck (sales consultant) & Ron Herring(sales manager) I made my decision to purchase my new Volvo from Hassel even though they are 30+ minutes from my home while another dealer is less than 5 minutes away (that's just how pleasent the sales experience was at Hassel). If you are looking to deal with friendly, nice, straight forward people, than I would recommend giving Hassel a shot. As I said, I visited two other dealers first, and they weren't even close to providing the same level of sales service. More

When I was in the market, I was interested in a Volvo vehicle. Orrin was very professional, kind, and courteous. He knew the vehicle inside out and wasn't afraid to say "I don't know". Even though my nee vehicle. Orrin was very professional, kind, and courteous. He knew the vehicle inside out and wasn't afraid to say "I don't know". Even though my needs have changed and I purchased another vehicle, I would recommend Hassel and Orrin to anyone looking for a Volvo. More

We highly recommend Hassel Volvo is an excellent We highly recommend Hassel Volvo is an excellent dealership. Especially, Anthony Mastroianni, who helped us to find a righ car and closed the deal w We highly recommend Hassel Volvo is an excellent dealership. Especially, Anthony Mastroianni, who helped us to find a righ car and closed the deal within same day to save us 2 hours travel time. He has exceeded my expectations. He is a truly friendly, patient, and knowledgeable sales consultant. We will definitely go back again. More