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Glen Cove Volvo
Glen Cove, NY
554 Reviews
At Volvo Cars Glen Cove, we're all about putting our customers first. As your most trusted, full-service Volvo dealer near Oyster Bay, Roslyn Heights and Old Westbury, we're committed to offering the newest Volvo cars, used cars, auto service and parts at competitive and preferable prices. Our customers and drivers from Old Westbury and Jericho can always turn to our team for a positive and successful Volvo dealership experience, regardless of what you're coming to us for. From the latest Volvo cars and used vehicles to auto service and parts, we're ready to meet all your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
July 05, 2012
Excellent Customer Service, Friendly, well-informed and Very Diligent. We went just to see the cars available and ended driving out, with a great deal! Very Diligent. We went just to see the cars available and ended driving out, with a great deal! More
by Helio3
Employees Worked With
Richard Dixon
July 04, 2012
Was very good experience nice costumer service very good price friendly I was feeling confortable I really recomend this dealership nice place air conditioning untill wait for all paper work was goooood price friendly I was feeling confortable I really recomend this dealership nice place air conditioning untill wait for all paper work was goooood More
by henry1975
Employees Worked With
richi
July 03, 2012
Decided to change this review after an exceptional experience with Joe Tiso today in the service department. Brought my car in for a software update. Joe was my service advisor and was the most co experience with Joe Tiso today in the service department. Brought my car in for a software update. Joe was my service advisor and was the most consummate professional. He took ownership of my issue, ensured my satisfaction, and was genuine and friendly through the entire transaction. Joe really takes pride in his job and is one of the most customer oriented people I have ever met. Additionally, his knowledge of Volvos is superb and rooted in experience. Although my last visit to Hassel was not great, Joe brought me back to become a happy customer of Hassel Volvo. Because of him, I would recommend this service department to anyone. Thanks Joe. More
by jordanklein177
Employees Worked With
Joe Tiso
July 03, 2012
Richard Dixon was a pleasure to do business with. He was helpful and very informative. He always went out his way to make sure we were happy. I had such a good experience with Richard Dixon and Hassel Volv helpful and very informative. He always went out his way to make sure we were happy. I had such a good experience with Richard Dixon and Hassel Volvo that I've recommended some friends to go check them out and will continue spread the word.!! More
by Meree27
Employees Worked With
Richard Dixon
July 03, 2012
We had a pleasant visit at Hassel Volvo. Richard Dixon was very friendly and professional when he assisted us with our purchase. I have already recommended Richard and Hassel Volvo to several people and I was very friendly and professional when he assisted us with our purchase. I have already recommended Richard and Hassel Volvo to several people and I will continue to do so. :) More
by RLHarding
Employees Worked With
Richard Dixon
July 03, 2012
Rich was very friendly and knowledgeable. He was not hard to get hold of, and was even good about corresponding via email...which other dealers seemed to have a hard time with. Even after the sale he's hard to get hold of, and was even good about corresponding via email...which other dealers seemed to have a hard time with. Even after the sale he's been good about contacting us to be sure we're happy! More
by cmenscher
Employees Worked With
Rich Dixon
July 02, 2012
Best dealership I have ever dealt with. Alex and the Managers went above and beyond any expectations for me. Alex was informative patient with my questions and concerns and did not try to put pressure o Managers went above and beyond any expectations for me. Alex was informative patient with my questions and concerns and did not try to put pressure on me in any way. When the deal was closed I felt like I was dealing with frieds and those who wanted to be of service to me and two of my boys that were present. Alex especially was outstanding. She was professional, personable and patient. I believe she made the deal happen because she listened to my concerns and was able to work things out with the dealership management to my satisfaction. I certianly have high expectations regarding their service area now as a result of Alexandra Levinas. I will highly recommend this dealership to anyone looking for a vehicle. More
by Conlonj
Employees Worked With
Alexandra Levinas
June 30, 2012
Had signed agreement for deal and when I arrived to pick up car I was told that they could not honor the price because they made a mistake. They made it seem like it was my fault that the error ocurred and up car I was told that they could not honor the price because they made a mistake. They made it seem like it was my fault that the error ocurred and that I should "man up" on the new deal. The experience was that what you think of before going out to buy a new car.They should change the name to Hassle Volvo. More
by dlynch1036
Employees Worked With
Derrick Alleyne
June 30, 2012
Best car shopping experience ever!. The team at Hassel Volvo made me feel comfortable, and confident in my vehicle selection. My sales rep Ken Danow worked with me to find the exact kind of car I was look Volvo made me feel comfortable, and confident in my vehicle selection. My sales rep Ken Danow worked with me to find the exact kind of car I was looking for. I would strongly recommend this dealership to anyone looking for a hassel free car shooping experience. More
by mwfrancis1986
Employees Worked With
Ken Danow
June 28, 2012
I can accept the fact that a routine 30K check up is rather expensive, what is unacceptable, however, is not performing all of the service that Hassel documented. Perhaps if the service department was rather expensive, what is unacceptable, however, is not performing all of the service that Hassel documented. Perhaps if the service department was less interested in selling me a new set of tires and more focused on the requested service, I would not have been stranded with a dead battery. Even though my receipt says "battery checked", clearly it had not been checked for many months, let alone during the servicing three weeks prior. After uncovering the problem myself, the official Volvo roadside assist person has documented that the battery had not been looked at for months. This only caused me time and an additional $325 worth being serviced for a new battery at a remote location. Additionally, my 2008 s80 has had electrical issues, one which froze the system and required a tow. Subsequently, the alarm goes off randomly. Hassel said they checked out the system and there is no problem. Guess what? It still goes off. There was also an annoying console noisy vibration that I was told was also fixed (it was not). Finally, what is most annoying is that they are intent on sending out surveys and asking you to rate them "outstanding" and if your service is anything less than outstanding, then please email us. I have sent an email to all of the individuals involved more than once and it is clear that they really don't care. I will be finding a new dealer and service company. More
by horn
Employees Worked With
Steve Britt
