Glen Cove Volvo

this is an update on my vehicle with VOLVO CARS GLEN COVE, i returned my vehicle back to Volvo for the same recurring problem engine light and engine oil since May 5th 2025 and today is May 19 2025 and COVE, i returned my vehicle back to Volvo for the same recurring problem engine light and engine oil since May 5th 2025 and today is May 19 2025 and not an update or a phone call from Michael Davis or Steve Janicek.at this point i need to proceed further.my 48 years of owning vehicles this is my worst experience ever. the manager from Volvo called and when i returned the call and left a message but no returned calls. i am fedup doing this. More

Avoid The Service Department - Unresolved Issues and Poor Communication. I normally do not write reviews, but my experience with Volvo Cars Glen Cove has been beyond frustrating and needs to be shared. My Communication. I normally do not write reviews, but my experience with Volvo Cars Glen Cove has been beyond frustrating and needs to be shared. My vehicle is a 2023 XC60 with just 12,000 miles on it. I have been dealing with an oil-related issue that still has not been resolved despite the multiple visits and months of waiting. The service department has been unresponsive. Michael Davis and Service Manager Steve rarely return my calls nor my text messages, and when I do manage to speak with someone, I’m either given vague updates or told the issues have been fixed- only for the problem to resurface. Neither Michael Davis or Service Manager Steve seem to have the customer service skills nor the compassion to be in a client facing position. At this point, my vehicle has been out of service for weeks at a time with no real resolution. We left Lexus and chose Volvo for the safety and reliability, and expected a premium experience. Instead, I have been left without a functioning vehicle, without communication, and without confidence that Volvo Cars Glen Cove can, or even wants to, fix the issue. If you’re considering service here, think twice. Volvo Cars Glen Cove’s service department has made my ownership experience stressful and deeply disappointing. I purchased my XC60 in February 2023 from Glen Cove Volvo. I took it back in August 2023 because the dash indicated the engine oil level was low. The vehicle was returned September to for a headlight malfunction; they upgraded the software. October 2023 I took the car for vibration coming from the front of the vehicle. The next service for an issue was on November 15, 2024 for the low oil light indicator. Nov 2024 there was also an issue where the center display screen was blank and the camera was malfunctioning most of the time. February 2025 the low engine oil indicator came on twice in the week. Service did an oil consumption test and advised I drive for 1000 miles and return to complete the testing. I informed them that the screen blackout was recurring. They did another software upgrade. Service kept the vehicle for over 2 weeks on that visit to resolve the issue. On April 17 I took it back for the second part of the oil consumption testing, where they removed ECCM, replaced the check valve in the engine block, and replaced the check valve at the turbo inlet. They also replaced the oil trap and spark plug. The camera was not working and service kept it for 2 weeks again. They found the module was sending a corrupted signal to the central electronic module. I picked up the vehicle on a Friday and the engine light came back on. I took it back on Monday, May 5 for the engine light which they resolved after a few hours of waiting. When I left the service bay, the light came back on so I turned the vehicle around and took it back to Volvo and it's been sitting with them ever since. I would strongly caution others before trusting Volvo Cars Glen Cove with your vehicle. More

Jonathan was wonderful and made the car buying process quick easy and enjoyable. I love my new car! quick easy and enjoyable. I love my new car! More

Working with Jonathan was great. He helped me to get a great deal on my car completely over the phone and everything was ready to go when I got there. He helped me to get a great deal on my car completely over the phone and everything was ready to go when I got there. More

Jonathan the best he was very helpful kind and most of all he explained all details About the car. Jonathon, was so good that my husband bought the xc90 Volvo on the phone. So we just had to pick up all he explained all details About the car. Jonathon, was so good that my husband bought the xc90 Volvo on the phone. So we just had to pick up the from the dealership. I recommend glen clove volvo. Dealership And my favorite sale guy jonathon. More

Very positive all around experience largely due to Jonathan Goldman. Was buying a car for a rather independent daughter and Jonathan did a great job of being responsive to both of us. Also want to co Jonathan Goldman. Was buying a car for a rather independent daughter and Jonathan did a great job of being responsive to both of us. Also want to complement Victor Rodriguez, who showed us all of the advanced technology on the car. More

Excellent experience at Volvo when I purchased my car. Jonathan made the experience smooth and enjoyable. Jonathan made the experience smooth and enjoyable. More

Had a terrific experience at Glen Cove Volvo and our salesperson Marta. We had a great phone conversation where I let her know what we were looking for in our new XC90 T8 and she was very responsive in salesperson Marta. We had a great phone conversation where I let her know what we were looking for in our new XC90 T8 and she was very responsive in finding a car that met our needs both in terms of features and price. When we got to the showroom she showed us the different color options and took us for a test drive. We really appreciated how she listened to us and her patience in answered our questions. Marta came up with a great deal for us on our new lease - our third straight XC90 T8 lease. Also, Stephen the finance manager was a pleasure to work with too. He took the time to explain our lease payment options and walked through all of the paperwork slowly explaining each document along the way. Thank you Marta and Stephen! We do love our new 2025 XC90! More

I had a great experience at Glen Cove Volvo. Marta was very knowledgeable and really helped us find the right car for our family. Marta was very knowledgeable and really helped us find the right car for our family. More

We had a superb experience at Volvo Glen Cove. Dennis, our salesperson, was friendly and very knowledgeable about all the vehicles and was able to answer all of our questions. He was fair, patient Dennis, our salesperson, was friendly and very knowledgeable about all the vehicles and was able to answer all of our questions. He was fair, patient and did not pressure us. The entire experience was seamless and he made everything so easy for us - he dealt with the vehicle we currently had on lease, returned it, dealt with our insurance provider and delivered the car to us, all in a matter of hours! I can’t say enough great things - I highly recommend Dennis at Volvo Glen Cove!! More