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Glassman Automotive Group - Service Center

Southfield, MI

4.9
1,106 Reviews

1,106 Reviews of Glassman Automotive Group - Service Center

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August 13, 2024

Great service fast and reliable friendly staff willing to work with the customer and help with anything More

by ronica1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
August 12, 2024

Oil change was done when promised. Waiting area clean and well supplied with food and coffee More

by markhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cucchi
August 11, 2024

Service was timely and done correctly. Vehicle advisor was helpful and provided feedback on the vehicle. More

by dsmith8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
August 10, 2024

Roy is very professional and kept me informed on the status of my service. The waiting area is clean and all the staff is very friendly and helpful. I usually wait for my service visit to be completed More

by Cynthia622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor Roy, technician Matthew
August 10, 2024

Roy was very professional and helped me to properly service my car, and did so with warm friendly attitude. I look forward to working with him in the future. More

by greg8345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Rabe/1232
August 07, 2024

Roy in service is a good guy. Explained why it took 3 months to get the ordered part. wasn't his fault, was a supply chain, redesign issue. More

by champagne-mbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
August 05, 2024

Great deals love this place everyone is so nice. Nice and clean, no problems. Love this place. More

by ltcollins1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
August 03, 2024

The dealership is always clean with friendly smiles, although there could be more coupons given out with better discounts, but I really appreciate the speedy shuttle service the dealership has to offer! More

by Jetuank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
August 02, 2024

Josie in the service was so helpful to us as our car broke down on MI while we were on vacation. She kept us posted on status odvthe repairs and showed sincere kindness to our unfortunate situation. More

by basf0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie
July 31, 2024

First, was surprised we had to drive all the way to Glassman for an oil change...wasn't told we had to go to a "subaru" authorized oil change place until after we leased vehicle - or our warranty would More

by shamrockfence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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