Glanzmann Subaru - Service Center

I was unimpressed with the service department. This is my first Subaru and first service appointment on a new vehicle. I didn't know the procedure, and walked inside. No one offered to help, nor even ac my first Subaru and first service appointment on a new vehicle. I didn't know the procedure, and walked inside. No one offered to help, nor even acknowledged me so I waited outside to see what others were doing. Once checked in, I was told my appointment would be changed to "express" service. My expectation of the word express doesn't match theirs. I waited an hour and 45 minutes for an oil change and tire rotation. They also offered a complimentary car wash which left dirty water spots all over my car, especially on the windows and mirrors. After my appointment I chose to take my car to a commercial car wash just to get all of the dirty spots off. The site required me to rate an employee. I have no idea who my technician was, but Jesse (good name) was the cashier and he was very nice. More

I had a great experience at Glanzmann Subaru for my annual vehicle inspection. George, my Service Advisor, was very professional, and clear and concise about the process -- even helping me quickly rene annual vehicle inspection. George, my Service Advisor, was very professional, and clear and concise about the process -- even helping me quickly renew my registration! I was in and out right on time! More

Sam & Chris always take good care of me. Sam overall knows his work and get me in & out! I would recommend service at Glanzmann Subaru. knows his work and get me in & out! I would recommend service at Glanzmann Subaru. More

Christian was very helpful, pleasant to work with. Very responsive. Helped with car play issue. Saw me immediately. Very knowledgeable. Recommend him for tech issues. responsive. Helped with car play issue. Saw me immediately. Very knowledgeable. Recommend him for tech issues. More

George was courteous at intake, answered my questions with logical solutions. Prior to work being performed, I was notified of additional costs that were recommended. Upon pick up I was greeted cordially with logical solutions. Prior to work being performed, I was notified of additional costs that were recommended. Upon pick up I was greeted cordially by George and when he noticed that one of my requests was missed, he immediately addressed the issue and the service tech addressed the issue. More

I was very pleased with my service this week. There were many cars coming through early in the morning. Jesse and the crew handled it with a smile. Someone connected with me and explained the procedure to many cars coming through early in the morning. Jesse and the crew handled it with a smile. Someone connected with me and explained the procedure to follow In Covid Jesse.came to my door with a smile and Continue Togo over all my needs in a calm relaxed manner. You More

Kyle ofExpress Service was fantastic. He was quick, efficient and right. Excellent service. I needed pothole damage checked and he got me right back on the road. efficient and right. Excellent service. I needed pothole damage checked and he got me right back on the road. More

Kyle was very professional when I bought my car in for an oil change this past Monday. Customer service and the service to my car are always top notch. oil change this past Monday. Customer service and the service to my car are always top notch. More

Great Service The were able to take me in ASAP Also very Great Service The were able to take me in ASAP Also very courteous I would recommend them for your car needs Also did a good job Great Service The were able to take me in ASAP Also very courteous I would recommend them for your car needs Also did a good job More

George at Glanzmann Subaru saved the day when a local oil shop accidentally drained the wrong fluid in my vehicle. He was so patient and answered a few too many phone calls from me! He coordinated payment di shop accidentally drained the wrong fluid in my vehicle. He was so patient and answered a few too many phone calls from me! He coordinated payment directly with the claims department and provided timely updates. More