Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,006 Reviews of Glanzmann Subaru - Service Center
Sort by
September 20, 2016
Oil change and subaru recall service Glanzman service center is a great place to have service done on my Outback. The environment is bright and friendly with many additional amenities su Glanzman service center is a great place to have service done on my Outback. The environment is bright and friendly with many additional amenities such as WiFi and free refreshments. They are even going to improve this with a new service center opening soon. More
by peckel
Employees Worked With
Mike O'Brien
September 17, 2016
Reliable , informative, and respectful I come to this site for car maintenance and state inspection ever since I moved to this area. Very good service. Every time I come they have my car in I come to this site for car maintenance and state inspection ever since I moved to this area. Very good service. Every time I come they have my car inspected carefully and let know what I need to do right now or in the future; however, they respect customers and don't push on any decisions. They inform you and recommend solutions, but the ultimate decision is in the customer's hand. I like this. More
by Gloria
Employees Worked With
Denise Krone
September 17, 2016
superior service I've been using Glanzmann for 15 years and this is my third Subaru. Sales support is great (Mark Hughes) and the service department goes out of there I've been using Glanzmann for 15 years and this is my third Subaru. Sales support is great (Mark Hughes) and the service department goes out of there way to make the experience exceptonal More
by n3prb
September 16, 2016
stressless Eric wilson was informative and friendly. My problems were solved in a timely manner. My wait was relaxing and peaceful. The waiting room was clean an Eric wilson was informative and friendly. My problems were solved in a timely manner. My wait was relaxing and peaceful. The waiting room was clean and comfortable. More
by joedan
Employees Worked With
September 16, 2016
Courteous and efficient with recall matter I had to take my 2015 Subaru Outback in for a recall with the dealership. I was expecting a wait due to the amount people in the waiting room but was I had to take my 2015 Subaru Outback in for a recall with the dealership. I was expecting a wait due to the amount people in the waiting room but was pleasantly surprised to be in and out within an hour. The staff was courteous and were efficient at their jobs. More
by Shyla76
Employees Worked With
Joseph Betschner, Rob Frankl, Mike O'Brien
September 15, 2016
People Skills Are Important I live forty-five minutes away from Glanzmann Subaru. I have my car serviced there because the people who work there go the extra mile to please the I live forty-five minutes away from Glanzmann Subaru. I have my car serviced there because the people who work there go the extra mile to please the customer. On at least four occasions, different staff members have gone beyond the call of duty to help me with issues, all of which were happily resolved. Each of the service advisors, in my 8 years experience with Glanzmann Subaru, has earned my trust. If one of them tells me that I need a "six digit overcrank bonhomme duhickey," then I get it because my history of patronizing this business has taught me to trust them. The salespeople are so knowledgeable and helpful. Before I bought my first Forester at Glanzmann, I visited other Subaru dealers closer to home.. Whenever I had a question, we would have to adjourn to the salesperson's office so he could look it up. Not so at Glanzmann. Frances and Nina rattled off the answers to those same questions from the tops of their heads. When it came time to decide on add-ons, deluxe items, they meticulously probed what my needs and wants were and prescribed the additions tailored for me. They were 100% correct in every feature they advocated. I enthusiastically endorse Glanzmann Subaru for their products and for their service. Obviously, people skills are very important here, and I wish all businesses operated this way. More
by falcon
Employees Worked With
Nina Bowen, Frances Freezman, Mike O'Brien
September 15, 2016
Good service by nice people. The service was good but I needed a replacement for my backup camera which has to be ordered. I will have to back in a day or two. The service was good but I needed a replacement for my backup camera which has to be ordered. I will have to back in a day or two. More
by John McGrody
Employees Worked With
Jesse Brodman
September 14, 2016
Much improved I had some problems before and complained. I have to give credit now that I see improvement. I had a problem with the tire pressure light. I did no I had some problems before and complained. I have to give credit now that I see improvement. I had a problem with the tire pressure light. I did not have an appointment, but went to the express service. They had me out of there very quickly and were extremely nice. More
by Caseynut418
Employees Worked With
I don't know her name, but the woman worked in the express service department
September 14, 2016
Excellent Service I have been a customer at this dealership since December 2006 when I bought my first Impreza. I have always been treated with respect and curtesy. A I have been a customer at this dealership since December 2006 when I bought my first Impreza. I have always been treated with respect and curtesy. All repairs are guaranteed and recently I needed a repair to my car on an item that was previously repaired. I was not charged and I had a loner for the duration. Whenever I sense a problem with my car, I am told to bring it right over and it will be checked to make sure there is not a safety issue. I find this very reassuring. Also, my questions are always answered, work is done on schedule and I have confidence in the mechanics. Now, I am deciding on my second car with Glanzmann. They are a very professional dealership. More
by Subaru Judy
Employees Worked With
August 05, 2016
I live in the waiting room I made an appointment to get my oil changed, noting that I would wait for the car. I checked in at 8:21 and told the service advisor that I would be I made an appointment to get my oil changed, noting that I would wait for the car. I checked in at 8:21 and told the service advisor that I would be going across the street, but would return in 5-10 minutes to wait. When I returned, I said hello and he nodded. I waited and watched other customers come and go. At 10, I went up to the counter. A young lady stated that she had called my phone number, but didn't get an answer. I told her that was my HOME phone number (it said that on the invoice) and I was sitting in the waiting room for over an hour and a half. She told me that the headlights needed to be replaced and she needed my permission. If I had not gone to the desk, I would have been there all day. I finally left at 10:15--almost two hours for an oil change! This is not the first time. On Nov. 13, 2015, I was at Glanzmann from 8:15 until 10:15 for an oil change. More
by Caseynut418
Employees Worked With
Christina Lowe
