1,006 Reviews of Glanzmann Subaru - Service Center
Love this agency Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me infor Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me informed of what the agency was doing and the time frame. She got my permission for a few extra expenses. Because I bought the car at Glanzmann, I had a loaner. Everyone seems very nice at Glanzmann, and I recommend the agency to friends and family who are car hunting. More
Excellent service I have been a Glanzmann customer for 14 years. They have taken care of my 12 year old car with 150,000 miles on it and never pressured me to give it I have been a Glanzmann customer for 14 years. They have taken care of my 12 year old car with 150,000 miles on it and never pressured me to give it up and buy a new one. Once, when I stopped by complaining of a strange smell coming from my engine they took my car back immediately to fix the problem. They really know how to take care of the customer. Eric Wilson is really helpful. More
Transmission fluid recall I was disappointed when I arrived at service desk to be told that check of transmission fluid would take close to 2 hours, when Subaru notification ha I was disappointed when I arrived at service desk to be told that check of transmission fluid would take close to 2 hours, when Subaru notification had stated 45 minutes and I reaffirmed when making the appointment that I would be waiting for the car in that event. However, Eric Wilson came through and got me out in 40 minutes, which I very much appreciated. Everyone was courteous and solicitous. More
pleasant and satisfaction It usually take me a good close to an hour to get to Glanzmann, but I was always looking forward to going there because Jessie gave me a very honest a It usually take me a good close to an hour to get to Glanzmann, but I was always looking forward to going there because Jessie gave me a very honest advice and excellent service. I will trade traveling time for a good and honest service for my car. More
REVIEW RECALL SERVICE 10.26.16 Eric Wilson was helpful today expediting my recall in less than an hour! He listened to my concerns and assured me he would follow up. I learned abo Eric Wilson was helpful today expediting my recall in less than an hour! He listened to my concerns and assured me he would follow up. I learned about the new service center adjacent to the dealership and am excited about the new space the team has! More
Always an easy, professional and pleasant experience I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful exper I just visited for my annual emissions and inspection of car. I am on my 3rd straight Subaru from Glanzmann. I have had a consistently wonderful experience over the years, from sales through service. I couldn't ask for better partner for all my automobile needs More
75,000 mile checkup Glanzmann Subaru is above the average in customer service. Each of these service folks are knowledgeable; attentive, and personable; their mechanics - Glanzmann Subaru is above the average in customer service. Each of these service folks are knowledgeable; attentive, and personable; their mechanics - a bit wizardry, and, the waiting area- about as good as one could ever expect. On this visit my car was due for the 75,000 mile service review. When a problem was detected , Eric notified me right away. He presented the problem and some ways to make the corrections, being sure to include the mechanics suggestion on how to proceed. Glanzmann, and its employees, has set the bar higher on customer service. More
OIL CHANGE AND INSPECTION I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and i I've been bringing my car to Glanzmann to be serviced for the past three years and the employers are always pleasant. Today I had an oil change and inspection which went rather fast. Stephanie was very helpful as my customer service rep. and kept me abreast of everything involving my vehicle. I would love to give a five star rating but you don't give a free complimentary car wash with a service visit. :) More
Great service people , today my customer service person was Eric Wilson. he got me in and out quickly with the loaner I requested, and at the end of the day it was just a , today my customer service person was Eric Wilson. he got me in and out quickly with the loaner I requested, and at the end of the day it was just as quick. He called to let me know the car was done and that there were no problems. Always feel like part of the Glanzmann family when I go there. More
very satisfying Eric Wilson was kind and pleasant, warm, friendly and he helped foster a speedy visit for inspection. I was pleased with the experience and have alway Eric Wilson was kind and pleasant, warm, friendly and he helped foster a speedy visit for inspection. I was pleased with the experience and have always been pleased when using this center over the last 4 years. More