Glanzmann Subaru - Service Center

I recently had my Impreza serviced. Kyle was professional and very helpful. Communication was excellent and I am very happy with the experience. and very helpful. Communication was excellent and I am very happy with the experience. More

Dan is truly customer service at its best. My vehicles was there from another dealer after it was diagnosed to need a $10,000 dollar transmission. I went there met Dan and explained the situation. He took was there from another dealer after it was diagnosed to need a $10,000 dollar transmission. I went there met Dan and explained the situation. He took my car and re-diagnosed and when completed had some coils and ignitor assembly replaced. He took his time to analyze and ensure the car was repaired properly. His continued contact during this process gave me a real feel of customer support. With this replaced I also had other items repaired there as well. Dan has gained a customer for life. Will continue to go back for inspections and all repairs necessary. Thanks Dan for everything. Fyi if I could give more then 5 I would. More

Kyle was my service advisor, he was very professional even though it took about four weeks of back and forth. He did not make me feel like I was just complaining, because twice all the lights on the dash even though it took about four weeks of back and forth. He did not make me feel like I was just complaining, because twice all the lights on the dash went off a block before I pulled up into the shop. My problem was the engine light, brake light, cruise control light, and traction control light kept coming on and staying on for days. Kyle kept me updated with things they where looking into, not taking down, put explaining things to me.for four weeks. At the end it was the Oil Control Vale that was replaced. And the overall cost was not to bad. I would take my car back to Kyle and the mechanic he works with. If you want someone to work with you to locate the problem…. Try the Kyle team I have a 2013 Subaru Outback 3.6 More

I presented to the Glanzmann service area at 7:20 am. Stephanie was already directing cars into the service area. She registered me and directed me to the waiting room. Not only did she update me on my s Stephanie was already directing cars into the service area. She registered me and directed me to the waiting room. Not only did she update me on my service, she delivered my car so that I could checkout and leave. Stephanie is remarkable.... She is competent, customer friendly and an excellent manager. Thank you, Stephanie More

Excellent experience all around! I went in for several questions and Christian Rodemich, vehicle concierge, was incredibly informative and patient. He assisted me with my questions as well as did a genera questions and Christian Rodemich, vehicle concierge, was incredibly informative and patient. He assisted me with my questions as well as did a general overview of things I had forgotten. This is an excellent service Glanzmann offers and Christian was great! More

Great Dealership Service Department Came in for an oil Great Dealership Service Department Came in for an oil change. Karen was very professional and most of all helpful to my service needs. Karen is wha Great Dealership Service Department Came in for an oil change. Karen was very professional and most of all helpful to my service needs. Karen is what customer service is all about. Thank you Karen for the person and employee that you are… Derick More

Brad …Very friendly when you arriveGoes over services to Brad …Very friendly when you arrive Goes over services to be done Before car is finished comes out to let how much longer it will take and do you wa Brad …Very friendly when you arrive Goes over services to be done Before car is finished comes out to let how much longer it will take and do you want your car washed More

Service department is excellent. They are prompt in assisting upon arrival, knowledgeable, friendly. Chris has assisted me the last few times I have been there and I can’t say enough about his service assisting upon arrival, knowledgeable, friendly. Chris has assisted me the last few times I have been there and I can’t say enough about his service and professionalism. Excellent employee. The service manager Dan Geist has assisted me many times throughout my dealings with Glansman and 100% plus services every time. Super excellent always. More

Chris was awesome during my Outback's service and inspection. When dropping off my car I accidentally left my key in the wrong spot, which resulted in a delay getting the service started. Despite thi inspection. When dropping off my car I accidentally left my key in the wrong spot, which resulted in a delay getting the service started. Despite this totally being my fault, Chris was pleasant and professional, plus went out of his way to get my car finished quickly as soon as he realized what had happened. I've worked in customer service and really appreciate the dedication it takes to roll with customer mistakes and still maintain a genuine positive attitude. Chris definitely has that! Thanks for all your help! More

Excellent service management, good service advisors, average to extraordinary service technicians, good to excellent folk in parts department. Bought my car from this dealership 10+ years ago. The stell average to extraordinary service technicians, good to excellent folk in parts department. Bought my car from this dealership 10+ years ago. The stellar aspect of the service department is the Service Manager: I know cars and I can catch a sloppy technician nearly each time. This Service Manager, Dan Geist, knows his stuff, is honest and he is not defensive. So i like going bavk to Glanzmann. More