Glanzmann Subaru - Service Center

Excellent We bought two Subaru s from Glanzmann and are very happy with the cars. Excellent sales staff , especially Nina Bowen. Service staff today was great We bought two Subaru s from Glanzmann and are very happy with the cars. Excellent sales staff , especially Nina Bowen. Service staff today was great-- got the recalled ignition replaced and did the routine service that was due efficiently and graciously. Thanks especially to Eric Wilson . More

Nice staff and comfortable waiting room. I scheduled an oil change and state inspection. I was immediately processed and settled in the waiting area. I was asked if I needed a drink and sna I scheduled an oil change and state inspection. I was immediately processed and settled in the waiting area. I was asked if I needed a drink and snacks were available for free. Eric Wilson was very polite and answered all my questions. My only complaint is the work took 3 hours and the estimate was 1 hour to 2 hours. More

Inspection/Service We've been coming to Glanzman for over 20 years to purchase new cars and for service. We've always been very happy with the staff--always very friendl We've been coming to Glanzman for over 20 years to purchase new cars and for service. We've always been very happy with the staff--always very friendly, respectful and helpful. The "new" beautiful waiting area with free coffee, goodies and WiFi are nice touches. We wouldn't go anywhere else! More

Mixed All new staff was strange, but Eric Wilson took care of most of my service needs in about three and a half hours--needed scheduled service, state insp All new staff was strange, but Eric Wilson took care of most of my service needs in about three and a half hours--needed scheduled service, state inspection, wipers and bumper guards. Problem with computer unable to print inspection sticker for about a half-hour did prevent me from getting car back to my wife in time for a meeting (she cancelled). Eric tried to get me out in the three hour window I allowed myself, and was very eager to please me. Since I work with computers, I understood the problem, but there should be back up printers or whatever when such glitches occur. Only after I was on Broad Street did I notice the "tire needs attention" light still on but I took care of that after I got home. One tire needed air. Nevertheless I'll be back for next check up. Doc. More

Compassion at a difficult time I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day be I had to bring my husband's car in for inspection just three days after he had passed away. I had just had the car transferred into my name the day before and was worried that I would have a problem. Stephanie Morales waited on me and she couldn't have been more understanding of my distress and my tears. She got everything changed to my phone and email and just made me feel better. She gave me her card and told me if I had any problems to call her. I can't thank her enough for her compassion and kindness towards me at a very difficult time in my life. More

recent inspection As always, the staff at Glanzmann were courteous, professional and clear in their information to me. I've dealt with Glanzmann for many years now and As always, the staff at Glanzmann were courteous, professional and clear in their information to me. I've dealt with Glanzmann for many years now and always recommend them to others. ( I do miss the former staff, though-esp. Dan with whom I dealt the most. ) More

Warranty Service Program WTJ-70 I brought my 2017 Subaru Forrester in for service, as recommended by Subaru, to have the CVT transmission fluid level checked. I scheduled a loaner c I brought my 2017 Subaru Forrester in for service, as recommended by Subaru, to have the CVT transmission fluid level checked. I scheduled a loaner car, which I received promptly allowing me to run errands while my car was serviced; very convenient. Eric Wilson took care of my service call and was friendly, courteous, and knowledgeable with regard to the work that was performed. A complimentary multi-point inspection was performed in addition to the warranty work; not expected, and much appreciated. I have used Glanzmann Subaru since 1998, puchased three vehicles from this dealership, and have always walked away satisfied with my experience. More

Always exceed my expectations! I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they al I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they always go the extra mile. I LOVE this dealership. They are efficient, friendly and the service is excellent. I rave about them all the time!! More

Excellent service! After my left rear tire blew out Tuesday after work, I realized that my tires might be on their last treads; so my wife and I took my car in for a qui After my left rear tire blew out Tuesday after work, I realized that my tires might be on their last treads; so my wife and I took my car in for a quick inspection. The always reliable, and affable, Jesse Brodman did not make us wait long. He was courteous and warm, checked my tire treads (not good at all), and recommended that I replace them all - something he suspected would happen after they barely passed inspection last month. So as I went off to work with my wife's Subaru, she kindly stayed and waited. As she worked quietly in one of the WiFi cubicles, Jesse stopped by to check up on her occasionally and even brought her a bottle of water. They shared some laughs, which always make the day go better - for both customer and service representative. Jesse - like Dan Geist and Dave and Dean before him - has always been this way with us. The tires were replaced, the wheels balanced, the oil changed, and, once again, Glanzmann had succeeded in making nus feel like valued customers and friends. That's why we'd never go anywhere else to purchase or service one of pour cars. You can't replace this level of professionalism and service. More

Great quick service! Been having oil consumption issues after going to another dealer with no answers i tryed glanzmann and jesse brodman has been very helpful to take the Been having oil consumption issues after going to another dealer with no answers i tryed glanzmann and jesse brodman has been very helpful to take the steps to resolve the issue and make sure we get answers More