1,006 Reviews of Glanzmann Subaru - Service Center
Sway bar service. Eric was very attentive to my needs. He even offered immediate service but I was unable to stay. He kept me up to date as something unexpected came u Eric was very attentive to my needs. He even offered immediate service but I was unable to stay. He kept me up to date as something unexpected came up. The service and attention was more than I expected. The last time I got this kind of service was when I owned Saturns. More
Great service I bought my car in 2015 because Glanzmann was the most honest dealer I've come across in 68 years. I went today for my car inspection which was free b I bought my car in 2015 because Glanzmann was the most honest dealer I've come across in 68 years. I went today for my car inspection which was free because I bought the car there. There is a nice new service area with free Wifi, snacks and drinks and now a free car wash after you have your car serviced. You can't ask for more. More
Inspection and 30K Mile Checkup Brought my car in for an 8AM appointment on Monday, June 26th. Sign in was organized and I was regularly updated on the status of my car by Eric Wi Brought my car in for an 8AM appointment on Monday, June 26th. Sign in was organized and I was regularly updated on the status of my car by Eric Wilson. Loved getting my car washed before I left the site. Nice touch. More
Very personable and efficient I was taken care of and the waiting area with booths was very useful as I could work while I waited. We need more power outlets though and when the la I was taken care of and the waiting area with booths was very useful as I could work while I waited. We need more power outlets though and when the landscapers are around the entrance closing the doors would help to reduce the noise. The team works very hard from what I can see to ensure everything is handled as quickly and efficiently as possible. The staff are friendly and courteous, most importantly they are honest about time and cost. The new facility is convenient and I love the fact that my car can get a power wash after the work is done. I also think that having a separate building for service makes it much easier than the old location where parking was tight and access could get difficult. The whole experience has been improved. More
The best! I brought my 2016 Subaru outback in on Saturday since my check engine light was on. I had the pleasure of connecting with Christina Lowe. She is aweso I brought my 2016 Subaru outback in on Saturday since my check engine light was on. I had the pleasure of connecting with Christina Lowe. She is awesome!! It was the best experience by far!! She was extremely courteous, thorough, and very attentive. I am still thinking of my experience with her, and believe out of all the service people I've ever dealt with in my life, I'd give her a 100!! One more thing she was even pleasant and courteous when walking me to my loaner. So, overall I felt totally satisfied from the time I entered the service department to leaving -- she was phenomenal! More
Yesterday's service handled by Eric Before I write accolades about Eric Wilson, know that I'm comparing him to Wilkie Lexus and Sussman Acura, 2 luxury brands with substantive service de Before I write accolades about Eric Wilson, know that I'm comparing him to Wilkie Lexus and Sussman Acura, 2 luxury brands with substantive service departments and well trained service representatives. So it gives me pleasure to compliment Eric for being at least as good as his competition. He was efficient, a good listener, thorough, and translated my general complaints to detailed instructions for Glanzmann's technician, Brian Pilz in this case. But most importantly, Eric stayed in close contact with Brian and for each of my nudging phone calls, Eric was up to date on my car's status. In the end, my bill was $50 less than quoted because two of the tasks required little technician time. A smaller-than-expected bill is wholly delightful for a car's owner. Congrats to Glanzmann for staffing your service department with capable, attentive, and knowledgeable professionals. More
superior service 135,000 mile service on our third Subaru: 2006 Forester. All serviced at Glanzmann. Super easy on-line scheduling including free loaner car reservat 135,000 mile service on our third Subaru: 2006 Forester. All serviced at Glanzmann. Super easy on-line scheduling including free loaner car reservation. On time service, phone updates and quick check-out. If everything doesn't go exactly right or something isn't communicated accurately, they fix it immediately, satisfaction promised. Thank you for your smiles too. Eric Wilson is a pro. More
Inspection Great customer service, gave me an estimated time for completed, and was pretty much correct. He walked me to my car when service was completed. Great customer service, gave me an estimated time for completed, and was pretty much correct. He walked me to my car when service was completed. More
Fast efficient service Thank you for the excellent service I received on my car today. You were faster than I could have expected. Eric Wilson was very helpful. Thank you for the excellent service I received on my car today. You were faster than I could have expected. Eric Wilson was very helpful. More
Courteous and thorough. From the time of my arrival I was welcomed and introduced to Eric Wilson, technical adviser, who provided me with the information necessary to have th From the time of my arrival I was welcomed and introduced to Eric Wilson, technical adviser, who provided me with the information necessary to have the annual state inspection, get an oil and filter change, and complete the necessary recall work. The facility is very clean, comfortable and accomodating. More