Glanzmann Subaru - Service Center

Super-responsive service team Dan Geist and Eric Wilson were great to deal with on my recent visit. I was in and out in <20 minutes to handle a simple issue with my 2011 Outback. W Dan Geist and Eric Wilson were great to deal with on my recent visit. I was in and out in <20 minutes to handle a simple issue with my 2011 Outback. While I'm a big fan of Subaru as a manufacturer, the main reason I'm on Subaru #3 is the Glanzmann service team. More

Buying my Forester and Service I bought my 2016 Forester last June. It was a pleasant experience and the exact color I wanted was right on the lot. My salesman, Nick, was very knowl I bought my 2016 Forester last June. It was a pleasant experience and the exact color I wanted was right on the lot. My salesman, Nick, was very knowledgeable about the Subaru Forester. He showed me everything and reviewed all the details. He was helpful in coming up with a fair deal as well as the finance manager. I bought my Forester at the price I could afford. I was not stressed at all. As for service. I love the 24/7 on line ability to schedule my service. On 7/18/2017 I brought my car in for inspection and the 12,000 mile service. The new service center was easy to maneuver. I didn't know I could pull right up. When I walked in I was greeted by Eric Wilson. He reviewed what I scheduled and informed me my state inspection is free for the life of my car. I was pleasantly surprised. I did not wait for my car but told Eric to just call when it's done. I asked that the mechanic ook at my bumper as I had cracked it. I went to the waiting area to check it out. It was so nice and spacoius. The coffee/tea/water bar with snacks was well stocked. The private cubicles are a nice touch for those that have work to do. Eric called me and since I was in a meeting, he left a voice message and then sent a text telling me my car was done. When I arrived, Eric went over the 12,00 mile check, my PA inspection as well as emissions. The mechanic Rich V. couldn't fix my bumper as it requires body work but Eric gave me the names of the body shops that they do business with. I love that Rich is factory trained to fix Subaru and only Subaru parts and synthetic oil are used. Eric ran my car through the car wash before turning it over to me. That was so thoughtful of him. The whole experience was so easy and no stress. I will only take my car to Glanzmann. More

"Service Never Falls Flat!" I drove from Delaware county to Jenkintown because of the excellent service I receive! My Subie had a flat tire that had to be replaced. I drove from Delaware county to Jenkintown because of the excellent service I receive! My Subie had a flat tire that had to be replaced. More

Top Notch Service and Personnel Took our 2016 Outback in for state inspection and oil/filter change and our 2004 Forester in for oil/filter change on July 18. An appointment is no l Took our 2016 Outback in for state inspection and oil/filter change and our 2004 Forester in for oil/filter change on July 18. An appointment is no longer needed for oil/filter changes since Glanzmann added the new facility on Old York Road, which includes a new customer service waiting room with free complimentary drinks/snacks, comfortable seating and workstations. The customer service at Glanzmann is excellent beginning with Donna, who makes the appointments, to Dan Geist (happy to see him back) and Samuel Simkins, the service advisors who wrote up the service orders and coordinated the services that were provided. Both service advisors reviewed the work done and the results of the multi-point/walk-around inspections that Glanzmann personnel completed on both cars with us. Lastly, it was nice to have all the pollen washed off the cars at the free complimentary car wash. These are our 2nd and 4th Subarus and we wouldn't want to purchase or have our cars serviced anywhere else. More

Pleasant experience I had to have my Forrester airbags replaced and my left front fender fixed. Everyone was polite and very helpful, especially Dan Giest who worked wit I had to have my Forrester airbags replaced and my left front fender fixed. Everyone was polite and very helpful, especially Dan Giest who worked with me. The waiting area was comfortable and the refreshments enjoyable. The work they did on my car was was excellent. More

Good service experience Great service! Eric was super helpful, and the coupon we received from Glanzmann a few weeks before made the work really affordable. Will continue com Great service! Eric was super helpful, and the coupon we received from Glanzmann a few weeks before made the work really affordable. Will continue coming here for all my Subaru needs. More

Glanzmann Subaru for a great service experience! 38 years I have been a Glanzmann customer. There service and especially Dan Geist have kept my cars in "the day I bought them shape". They are a cust 38 years I have been a Glanzmann customer. There service and especially Dan Geist have kept my cars in "the day I bought them shape". They are a customer friendly environment. More

great experience Easy drop off and pickup, especially at new location for service. Eric Wilson did a great job of keeping me informed made the experience very easy for Easy drop off and pickup, especially at new location for service. Eric Wilson did a great job of keeping me informed made the experience very easy for me More

Glanzmann customer service is excellent. I bought my Outback wagon at Glanzmann and have all of my service appointments done there. They are professional, thorough, and take great care of my I bought my Outback wagon at Glanzmann and have all of my service appointments done there. They are professional, thorough, and take great care of my car. More