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Glanzmann Subaru - Service Center

Hatboro, PA

4.4
1,006 Reviews

1,006 Reviews of Glanzmann Subaru - Service Center

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August 21, 2017

Excellent August Service Excellent service by Eric helping me understand what was needed and working with me to get my Forester in top shape again. I was kept informed all the More

by Glanzman Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2017

Express Service Excellent and fast Service by Samuel Simkins express Advisor. He is very knowledgeable and accommodating. He said the service would be done in 35 minu More

by rickluc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
August 20, 2017

Service dept I had my 2013 outback in to get a trailor hitch and I had the pleasure of dealing with Dan Geist. He is very professional and knowledgeable. I would More

by Jspreckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist, Emily Grubb, Sam Simkins
August 19, 2017

Detailing of Subaru Impreza Windows were smeared, rugs never cleaned properly, trunk never swept, back dash never cleaned, body of car smeared, plastic between door panels scratc More

by Robinp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in service and detailing mgr
Aug 22, 2017 -

Glanzmann Subaru responded

Robin, I am sorry that your recent detail was not performed to your satisfaction. By your description, it clearly was not done to the standards that we set for a vehicle coming out of our detail department. I would welcome the opportunity to re-detail your entire vehicle (not just make corrections to what was neglected) and ensure that the job is done to your satisfaction and to the standards that we set. If you would like to offer me that opportunity, you can email me at glanzmannsubaru@glanzmann.com. Apologetically, Jeff Glanzmann

August 19, 2017

Oil change and tire rotation I came in for An oil change and tire rotation. I didn't have an appointment. They took my information pretty quickly and although they were busy they More

by Brose827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Grubb
August 19, 2017

Every question answered and throughly explained Today and always in the past Geist patiently answered all my questions. He patiently explained and demonstrated issues regarding my brakes and rotors. More

by annoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist
August 18, 2017

Very satisfied with service A tire that had picked up a piece of jagged metal could not be repaired and had to be replaced. Had fortunately included a protection package when pu More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist
August 16, 2017

Dan Geist is the BEST Dan is the BEST service writer in the business! Professional and knowledgeable. Always makes servicing the cars a pleasure! I trust him completely wit More

by Mindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geist
August 08, 2017

good job I thought that I would get zinged for a oil change and state inspection at a new car dealership and I was wrong. Eric Wilson did a great job explaini More

by johnney d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2017

Efficient and trusted I had my car in for inspection and worked with Dan Geist. Dan is my go-to service advisor because of his honesty, knowledge and efficiency. I trust More

by Achy Joints
Recommend Dealer
Yes
Employees Worked With
Dan Geist
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