Glanzmann Subaru - Service Center

Great customer service I brought my car in for scheduled maintenance and to have work done for a recall. I didn’t realize the recall maintenance was going to take more than I brought my car in for scheduled maintenance and to have work done for a recall. I didn’t realize the recall maintenance was going to take more than a day and had a road trip planned- Eric was extremely helpful and understanding of my situation and let me choose the loaner car I wanted to drive and even helped me to move my belongings from my car into the loaner. He was very prompt with answering my texts and helped me to resolve a minor issue after the maintenance was done. He did not rush me even though the service center was very busy and was very thorough in answering my questions and addressing my concerns. More

Pleasant environment with nice, professional and attentive s Sam is friendly and quick to respond to requests. Good experience here st Subaru express. They cleaned my tires too. Bonus! I like this service cen Sam is friendly and quick to respond to requests. Good experience here st Subaru express. They cleaned my tires too. Bonus! I like this service center and I will return More

Fast, thorough, welcoming service in well-maintained center Express Service oil change. Service was fast, even in a busy service center. Greeted immediately and directed to a specific desk. Check-in was quick a Express Service oil change. Service was fast, even in a busy service center. Greeted immediately and directed to a specific desk. Check-in was quick and clear. The service was thorough, with fluids checked and topped, tire pressure equalized. That full checklist is not unusual, but it was all completed in less than 30 minutes. The waiting area was clean and well-maintained with wifi and a separate desk area so I could keep working. More

Nice place to have your car serviced Satisfied with my service experience! The folks at the desk were friendly, car service was done quickly and my wait was very short, and the lounge was Satisfied with my service experience! The folks at the desk were friendly, car service was done quickly and my wait was very short, and the lounge was comfortable with plenty of seating and snacks. I will continue bringing my car here. More

Oil change From the time we arrived at our Glanzman dealership, to our departure, the service was excellent. Tyler the quick express auto service tech took car o From the time we arrived at our Glanzman dealership, to our departure, the service was excellent. Tyler the quick express auto service tech took car of right away. We travel from New Jersey to Jenkins town to service our Subaru because of the excellent service. More

Efficient and welcoming Service Center In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter In December, 2018, I purchased a certified used Subaru Forester as well as an extended warranty that has a deductible. Within several weeks thereafter, two separate unexpected repair issues arose. I took the vehicle to Service immediately with each one. I was treated with respect and understanding of each situation. The repairs were assessed and completed satisfactorily but with each one I was advised that a charge was due. I was not willing to pay for a circumstance which I felt fell under the “certified” coverage, and each of the Service advisors sensed my displeasure with charges as well as was willing to look further into the reasoning. Appropriate phone calls were placed on my behalf, and removal of the charges was achieved through their presenting my views. I was most appreciative of their follow-through. More

service Had some lights flashing that morning and I needed to make an appointment for an oil change. They were so kind. They checked out everything and did th Had some lights flashing that morning and I needed to make an appointment for an oil change. They were so kind. They checked out everything and did the oil change right then found a light out, fixed and even found a coupon for me. More

Very helpful I came into the service drive without an appointment due to an issue with my window and lights on my dash. Alicia came out to the drive in area and to I came into the service drive without an appointment due to an issue with my window and lights on my dash. Alicia came out to the drive in area and took care of my issues quickly and efficiently. She was great about it and very knowledgeable. More

Great 1st experience with Glanzmann service Went for 1st oil change since buying my car. It was easy & took less time than I thought. Worth the drive to use service at dealer rather than a local Went for 1st oil change since buying my car. It was easy & took less time than I thought. Worth the drive to use service at dealer rather than a local mechanic More

Great fast service with a discount Everyone worked to do a great job for me. When I came in for service and state inspection they were helpful and friendly. Then, when two days later I Everyone worked to do a great job for me. When I came in for service and state inspection they were helpful and friendly. Then, when two days later I had battery issues, they were nice enough to give me a small discount on a new battery install, which was done in like 25 minutes through express service. More