Glanzmann Subaru - Service Center

Kyle was my service advisor for state inspection, oil & filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I wai filter change, multipoint inspection...and, as it turned out, new rear brakes. He was pleasant, professional, and thorough in his explanations. I waited for the car, and he returned it to me in a timely manner. Thanks, Kyle More

Service is hit and miss with the excuse we are short staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on staffed heard too often. Car is never ready when promised and received no communication from service advisor that my car wasn't going to be ready on time. Maybe Ysaac is new but he needs some training. Service manager could also try and be more pleasant. More

Getting my Outback reposted took 6 months due to problems with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure with the body shops. Joe was so good at responding to my many phone calls and everything was finally resolved and the work done. Although I am sure he was as frustrated as I was , he kept me updated as much as possible. Great working with him! More

The service is always totally professional and efficient. They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service They have always done right by me as a customer and have rewarded my loyalty on several occasions. I will never take my car anywhere else for service. My only regret is that I didn’t purchase my Subaru from them in the first place. Karen and Brian have both been great reps. Can’t recommend them highly enough and the new facility is absolutely beautiful. More

Excellent service. Lender car was a big help. Chris provided good communication through the process. Lender car was a big help. Chris provided good communication through the process. More

I was leaving from work on Good Friday and noticed that my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I my tire air pressure gauge was lit up on my dashboard. I drove directly to Glanzmann's and arrived at 2:45 pm . The service was phenomenal and I was on my way home at 4:30 pm with a new tire. Where can anyone get such excellent care on a Friday afternoon preceding a holiday weekend ? Thank you everyone for being so kind and efficient . More

John is great. I took my car in for service. It was early in the day and I misunderstood about where I was supposed to wait for the loaner vehicle. John came and fo I took my car in for service. It was early in the day and I misunderstood about where I was supposed to wait for the loaner vehicle. John came and found me and was so kind and didn't make me feel bad when I apologized to him. He is really friendly and professional. More

I arrived for an oil change at 7:30 am. The service was wonderful and quick. The service was wonderful and quick. More

This visit was awesome. My reviews thus far have been mixed from Glanzmann, but I finally saw what so many others on here seem to experience. I went in for an express oil My reviews thus far have been mixed from Glanzmann, but I finally saw what so many others on here seem to experience. I went in for an express oil change. I brought my computer and camped out, expecting to be there a while. I barely unpacked, sent some emails, and they were finished. I requested a tire rotation as well, and they told me it wasn't needed, and removed it from my charges. I was shocked. I appreciated the honesty! I definitely hope this is a new normal. I know they recently moved, and the lobby was the nicest I have ever seen in a dealership or service place. It was quite comfortable, and the best part was that I didn't have to spend a lot of time in it. More

Always Reliable. Sam Simkins has been my advisor for most of my service visits from the year I purchased my Subaru (except when the service happened on his day off). Sam Simkins has been my advisor for most of my service visits from the year I purchased my Subaru (except when the service happened on his day off). He has been so kind and helpful, explaining everything in language I can understand. My Subaru is now 6 years old but has not needed any repairs--just preventive maintenance service. Recently, a friend who was taking turns with me driving the car to Vermont commented on how it felt like she was driving a new car--it is so smooth and easy to handle on the road. I attribute my Impreza's "great health" to the care that the service department has provided, like a good doctor taking care of patients to prevent sickness. It is very comforting to know that I am driving a safe, well-maintained car. Also, I love the big new Subaru facility and the spacious waiting room, great snacks. huge screen TV, and convenient workstations for my laptop. Thank you to Sam and to the technicians. Much appreciated! More