1,006 Reviews of Glanzmann Subaru - Service Center
Service for defective window Wonderful service. Prompt, easy, competent and very helpful. Window fixed, works well and excellent service associates. Chris was very helpful. Defini Wonderful service. Prompt, easy, competent and very helpful. Window fixed, works well and excellent service associates. Chris was very helpful. Definitely recommend this dealership to family and friends. More
Great service and customer care! Glanzmann is my Subaru service provider of choice. The facility is comfortable, the customer service is excellent, and the service provided keeps my O Glanzmann is my Subaru service provider of choice. The facility is comfortable, the customer service is excellent, and the service provided keeps my Outback in tip top shape! Chris Waldron was attentive and even though he had to break the news of an expensive service needed, he did it by providing the most and best information possible! All in all an excellent experience! More
Never disappoints I called Glanzmann Subaru after a stop at my local Pep Boys to check tires as indicator light appeared. They advised that the R passenger rear tire n I called Glanzmann Subaru after a stop at my local Pep Boys to check tires as indicator light appeared. They advised that the R passenger rear tire needed to be replaced. Nick, at GS advised me to come in for replacement and that it would be covered by my Tire Protection Contract. Nick was very professional and answered all my questions. On arrival at GS, Chris Waldron assisted me with obtaining necessary information, in a very professional and helpful way, and told me that my contract would completely cover the appointment. I waited in the very comfortable waiting area and in a very timely manner I was on my way home in my exterior washed car.....temporarily free of pollen dust. More
Stopped by without an appointment We had been having trouble with nails in our tires and the air pressure light went on as I was driving to an appointment a few blocks from the the dea We had been having trouble with nails in our tires and the air pressure light went on as I was driving to an appointment a few blocks from the the dealer. I debated whether or not to even try to drop by the service department on my way home after the appointment and decided to go ahead and try. I did and was in and out with a new plugged tire and shiny washed car within an hour. I am so grateful. The coffee and gluten free trail mix in the waiting area were also much appreciated!! Thank you Tyler for the gracious service. More
Service at Glanzmann Subaru. Like that dealership and there service area. Honest, polite , knowledgeable people. Helpful advices. I was recommended this dealership and there servi Like that dealership and there service area. Honest, polite , knowledgeable people. Helpful advices. I was recommended this dealership and there service to my friends. Thank for the people, who are working there. More
previous mechanic problem Due to previous problem due to a mechanic error, I had to take my car back to Glanzman. I am happy to say this experience was much better and that Ge Due to previous problem due to a mechanic error, I had to take my car back to Glanzman. I am happy to say this experience was much better and that George and Stephanie were both a pleasure to work with. They provided me with a loaner which was so helpful. I do think that they have stepped up in their customer service. George was very understanding and gracious. More
Emergency visit I found myself stranded with a dead battery after having the car serviced the previous week. I alerted the dealership and after waiting 2 hours for ro I found myself stranded with a dead battery after having the car serviced the previous week. I alerted the dealership and after waiting 2 hours for roadside assistance was on my way to Glanzmann. They expected me after my phone calls and made a difficult situation a little better for me. More
Friendly, knowledgable, helpful service I took my 2018 Legacy in for a recall replacement, they scheduled me for an 11 am appointment. They seemed super busy when I was there, so they asked I took my 2018 Legacy in for a recall replacement, they scheduled me for an 11 am appointment. They seemed super busy when I was there, so they asked if I could leave my car there (which was no a problem since I was planning on doing that anyway). George called me about 1 pm and said good news, we actually already have your car in! So it shouldn't be as long as we originally thought. Then he said that the team noticed that my inspection was due the next month, and he offered to do the inspection and emissions check that day, so I wouldn't have to schedule another appointment. I of course agreed. I got a call in the next hour or so saying my vehicle was ready to be picked up. I appreciate the concern for my time throughout the entire process. I had a very pleasant experience, and will continue using Glazmann service in the future. More
Great communication and service My car needed a lot of work so it took some time to get it done. I was able to keep the loaner car for the entire time my car was being worked on. Chr My car needed a lot of work so it took some time to get it done. I was able to keep the loaner car for the entire time my car was being worked on. Chris kept in contact with me to keep me up to date on the status. More
Oil change I went in for an oil change and tire rotation. Tyler told me I didn't need tire rotation since my thread of the tires looked good. Went on wifi to che I went in for an oil change and tire rotation. Tyler told me I didn't need tire rotation since my thread of the tires looked good. Went on wifi to check on work, service was fast. More