1,006 Reviews of Glanzmann Subaru - Service Center
Repair shop getting better I'd gone to this shop several times and quit going due to difficulty getting someone on the phone and then when I did there was a good bit of attitude I'd gone to this shop several times and quit going due to difficulty getting someone on the phone and then when I did there was a good bit of attitude/irritation. I had to come back for a Subaru-related issue. My expectations were not high, but they did a great job. Eric Wilson was very helpful and responsive. Today they convinced me to give them another chance! (star rating is averaging old visits with new visit). More
Good Experience .....This Time Needed a replacement battery ( dead ) in a hurry. Eric Wilson very attentive and had my warranty battery replaced & I was on my way in 1 hour. Needed a replacement battery ( dead ) in a hurry. Eric Wilson very attentive and had my warranty battery replaced & I was on my way in 1 hour. More
Two years Had the Subaru for two years, have used the express service twice, flat tire due to a construction site in the area. Have gone to the dealer for rout Had the Subaru for two years, have used the express service twice, flat tire due to a construction site in the area. Have gone to the dealer for routine maintenance. Service has been above routine, fast and professional on all points. Eric Wilson never fails to make a fast in and out service call, timely and efficient at all times More
Warranty repair New car, less than 2 years old, AC failed. That shouldn't happen, but it's not a dealership issue. Dealer was booked for a month, we needed it fixed. New car, less than 2 years old, AC failed. That shouldn't happen, but it's not a dealership issue. Dealer was booked for a month, we needed it fixed. They took the car, kept it couple days until they could squeeze it in between appointments. All fixed, no hassle, good communication, felt like they were really trying to make this work for us. Given that we were bummed about the problem in the first place, this was a great outcome. They did inspection and replaced filters too - the latter is convenient but they really charge you for the privilege. More
Outstanding in every way! I would love the opportunity to work with Phil again to purchase another vehicle, and when I am ready to trade in my '15 Legacy will seek him out...pr I would love the opportunity to work with Phil again to purchase another vehicle, and when I am ready to trade in my '15 Legacy will seek him out...probably in 8 or 10 years! Ray and the rest of the service team are always smooth, efficient, and knowledgeable when it comes to keeping my car in top shape! Highly recommend in every way! More
Customer Service At Its Best George, my maintenance manager, was kind, knowledgeable, and funny. He took care of my car quickly and made me feel like my business matters to Glanzm George, my maintenance manager, was kind, knowledgeable, and funny. He took care of my car quickly and made me feel like my business matters to Glanzmann. More
Walk in service Excellent service. greeted with a smile even though I didn't have an appointment. Tyler was considerate keeping me informed. Sensor light off, tire Excellent service. greeted with a smile even though I didn't have an appointment. Tyler was considerate keeping me informed. Sensor light off, tire repaired. More
35 minuets well spent Quick and great communication. The wait time quoted to me was longer that the actual service. It was appreciated in helping me plan my day. Allison is Quick and great communication. The wait time quoted to me was longer that the actual service. It was appreciated in helping me plan my day. Allison is a rock star. More
Excellent Service I’ve been a customer of Glanzmann Subaru for almost 20 years & get most service done there. Service advisors (most recent was Sam) always helpful, pro I’ve been a customer of Glanzmann Subaru for almost 20 years & get most service done there. Service advisors (most recent was Sam) always helpful, professional & easy to work with. Work is done correctly & on time. In a word, excellent service. More
Great service Every visit for service has always been met with quality work, quick turn around time and kind knowledgable staff. Makes for great convenient service Every visit for service has always been met with quality work, quick turn around time and kind knowledgable staff. Makes for great convenient service calls. More