Glanzmann Subaru - Service Center

Service far exceeded my expectations! I set up a detailing appointment with Chis Waldron on 6/24. Chris went above and beyond in getting my car taken care of. He even helped with the detai I set up a detailing appointment with Chis Waldron on 6/24. Chris went above and beyond in getting my car taken care of. He even helped with the detailing work itself to help get my car finished the same day, Chris also help me on 6/18 when I brought my car in for a state inspection. I did not realize that my car was under a service contract and Chris found out the it was. The inspection and repairs ended up being half the cost I expected. Chris is an amazing employee and he made my two recent experiences exceptional! More

Wonderful The service was quick and efficient. The associate suggested I really didn't need to make an appointment for the car's first oil change. And best ot The service was quick and efficient. The associate suggested I really didn't need to make an appointment for the car's first oil change. And best ot was free! More

They made the problem worse and won’t fix it. I brought the car in because the key fobs both stopped responding AND the car door would not open with the key lock. When I explained the problem over I brought the car in because the key fobs both stopped responding AND the car door would not open with the key lock. When I explained the problem over the phone they told me to bring it in, no appointment needed, the fobs just needed to be re-synched. 4 days later, I was told the car was fixed and picked it up right as they were closing. I realized when I got home that neither key fob works AND THE only way I can open the car is to set off the alarm when I open the door with key. They lied to me and said that it was fixed and that the fobs were synched. I paid $140 for the privilege of posing off my neighbors when I leave at 6am for work. We picked up the car Monday night (it’s now Wednesday) and they have not yet refunded the money or made any attempt to take ownership for screwing it up or how they are going to fix it. It’s a fail all the way around. Meanwhile you keep texting me but not responding to the texts. More

Sales and and finance guy were great but service. My salesman Andrew and the finance guy were great. Good price for my trade in, good experience. Service rep was rude arrogant and uncommunicative. My salesman Andrew and the finance guy were great. Good price for my trade in, good experience. Service rep was rude arrogant and uncommunicative. Nor was I happy the option given to me was to grind down the brakes rather than replace them ( they are under wareanty). Waiting room cleared out, 2 hours after I had been told one hour, went to ask why they were calling other customers who had left cars ( they were) and I was still there. More

Oil Change at Glanzman Subaru Came in to get an oil change at my dealership Glanzman Subaru. Very accommodating. Prompt and friendly service from associate Tyler who also made reco Came in to get an oil change at my dealership Glanzman Subaru. Very accommodating. Prompt and friendly service from associate Tyler who also made recommendations about the future of my tires. Offered me coffee and water in the comfortable waiting room. I was done in less than 40 minutes. Overall a positive experience. Thank you, Tyler and Glanzman Subaru. More

very helpful, dealt promptly with my recall, and inspection Glanzmann Subaru customer since 1996. Always use their service center and very satisfied. They always look to do the right thing for my car. They t Glanzmann Subaru customer since 1996. Always use their service center and very satisfied. They always look to do the right thing for my car. They tailored service to my car and my driving habits. I am glad I can count on them to keep my car running well!! More

Airbag Recall Recently brought my Outback into the service department for replacement of the passenger airbag. Chris was great to work with, loaner was great, exper Recently brought my Outback into the service department for replacement of the passenger airbag. Chris was great to work with, loaner was great, experience good. More

Great Service Came in to have my passenger side airbag replaced on a recall, and worked with a rep named Eric Wilson. Despite the fact that their computer system w Came in to have my passenger side airbag replaced on a recall, and worked with a rep named Eric Wilson. Despite the fact that their computer system was partially down, he still provided me with great service...quick, thorough and thoughtful. Terrific job! More

service for a recall waiting room was very ..comfortable and clean. drinks and snacks were good. didn't have a long wait. Eric Wilson was very helpful. my big question is waiting room was very ..comfortable and clean. drinks and snacks were good. didn't have a long wait. Eric Wilson was very helpful. my big question is Why isn't there a Subaru dealer in Philadelphia? coming to this dealership is a bit of a inconvenience for me, its a little too far for me. More

I had a very pleasant experience I had an appointment for a many factory recall and the staff was very pleasant and professional. I was informed how far along the service was and t I had an appointment for a many factory recall and the staff was very pleasant and professional. I was informed how far along the service was and the time it would be ready. More