1,006 Reviews of Glanzmann Subaru - Service Center
chris is the service dept is the best! I brought my 2013 Forester in yesterday for airbag replacement and inspection. I was a bit nervous about getting a loaner car and concerned about when I brought my 2013 Forester in yesterday for airbag replacement and inspection. I was a bit nervous about getting a loaner car and concerned about when my car would be finished I dealt with Chris, who was so helpful and courteous. He explained everything to me and assured me they would do their best to get my car ready late that day.He called me later to discuss a few issues that were discovered during the inspection, and explained my options. He called again later to inform me that all the work, including the air bag replacement, had been completed and my car was ready to go. when I picked it up, he went over everything again in a friendly, pleasant manner. I greatly appreciated his knowledge and concern. Chris is certainly a great asset to Glanzmann Subaru! Barbara Downey More
Customer service is excellent The only concern I have is that after having a tire repaired and driving there is a rattling sound that wasn't there before and while the situation se The only concern I have is that after having a tire repaired and driving there is a rattling sound that wasn't there before and while the situation seemed to have corrected itself It hasn't its just that the rattling sound isn't as loud More
Ongoing excellent service at Glanzmann Since buying a Suburu in 2016 we have had the occasion to use the Glanzmann service department many times. We have found them reliable, professional, Since buying a Suburu in 2016 we have had the occasion to use the Glanzmann service department many times. We have found them reliable, professional, and knowledgable. When we bought the car we lived anout a mile from the dealership but moved to center city Philadelphia 2 years ago. We still come to Glanzmann for service based on the excellent car care, our trust in the competence of the service dept. and the fact that they are extremely accomodating, always fitting us in and adjusting the schedule to meet our needs. For he last 2-3 appointments, George was our representative and he has been great, very responsive, on target relative to timelines and always willing to answer all my extra questions. I would be pleased to have George as my Glanzmann service contact ongoing. In addition, I have had several interactions with Nick by phone and he has always been most flexible with appointment scheduling. More
excellent dealership I have purchased several Subarus from this dealership. It's the only one I trust. I had my car inspected and spoke to a salesman about potentially tr I have purchased several Subarus from this dealership. It's the only one I trust. I had my car inspected and spoke to a salesman about potentially trading in my car for a new one. I strongly feel they are honest and they are respectful of the customer. No sleazy, hard selling salespeople here! Very accommodating and pleasant, I always recommend this dealership to friends. More
Courteous, efficient and speedy! Windshield wiper on driver’s side was streaking, Alex said bring car in to express service they’ll change them out, however, I do think that should ha Windshield wiper on driver’s side was streaking, Alex said bring car in to express service they’ll change them out, however, I do think that should have been done prior to my purchasing car. Service center was done before I even finished signing my name. Allison was very professional yet friendly! Great job! More
A one of a kind dealership that provides the best of service I have been buying and servicing my cars from Glanzmann for over 25 years. The reason is simple. The dealership staff have always provided excellent s I have been buying and servicing my cars from Glanzmann for over 25 years. The reason is simple. The dealership staff have always provided excellent sales and service experiences. My most recent experience has been with Eric Wilson for a complex issue with my car that needed service. It has been handled beyond expectations. I literally have never had a less than stellar experience with Glanzmann and this time was the same. More
Express Service I went for express service. The staff is great and courteous and did a thorough check on my vehicle and explained everything very nicely. I will defin I went for express service. The staff is great and courteous and did a thorough check on my vehicle and explained everything very nicely. I will definitely come again More
Great Express Service Quick oil change service and inspection check. Customer service explained some potential problems to be aware of for my inspection visit. Changed a li Quick oil change service and inspection check. Customer service explained some potential problems to be aware of for my inspection visit. Changed a lightbulb that was out and even applied a coupon for me. More
Quick courteous service Tire puncture problem was taken care of quickly on a Saturday. Much appreciated. My call in was taken quickly, checkin was prompt, and the wait was Tire puncture problem was taken care of quickly on a Saturday. Much appreciated. My call in was taken quickly, checkin was prompt, and the wait was not long. More
Prompt Quality Service Prompt and welcoming for my annual inspection. Actual service time was shorter than expected. Car was washed and cleaned. George took the time to revi Prompt and welcoming for my annual inspection. Actual service time was shorter than expected. Car was washed and cleaned. George took the time to review the inspection report with me. More