1,006 Reviews of Glanzmann Subaru - Service Center
Very helpful, customer sympathetic. Brought the car in for an oil change to Quick Express. Had a complimentary tire rotation. Service completed in an hour and a half. Very good! for an oil change to Quick Express. Had a complimentary tire rotation. Service completed in an hour and a half. Very good! More
unreliable service department This is the third time I've had service here that has taken multiple days to complete. For whatever reason, they are unable to keep to schedule. I sch This is the third time I've had service here that has taken multiple days to complete. For whatever reason, they are unable to keep to schedule. I scheduled an appointment for 9am. Was told there was one car in front of me, and that the recall repair would take about 3 hours. By 5pm, I had a call they the hadn't gotten to my car yet, but if I left it overnight, they would get to it first thing in the morning. I called to check on the status the following day at 1pm, and was told that they wanted to know if I'd like an oil change considering my mileage, which would be about another hour. I called back at 3pm to ask on the status, and the rep didn't know. I finally received a call at 4:30pm that my car was ready. My previous experiences were no different-- scheduled service appointment that ends up taking several days, one instance took over a week! I know that there is a shortage of mechanics, but the scheduling/ logistics at the service department are a nightmare that they cannot figure out. More
Alicia was great. Super helpful and informative! Service was completed way faster than expected and Alicia kept in contact during the entire process. Would highly recommend! was completed way faster than expected and Alicia kept in contact during the entire process. Would highly recommend! More
Express service was just that: quick, efficient service with expertise. I was in and out in about 1 hour, with all problems solved, including plugging a tire with a nail. with expertise. I was in and out in about 1 hour, with all problems solved, including plugging a tire with a nail. More
Tyler was great. Kept me updated and was spot on with estimated time. Tyler also setup appointment to address the recalls on my wife's Crosstrek estimated time. Tyler also setup appointment to address the recalls on my wife's Crosstrek More
Express service was indeed swift, and thorough as well. Tyler provided excellent personalized service, apprising me of everything I needed or wanted to know. Thank you for your competence and efficiency. Tyler provided excellent personalized service, apprising me of everything I needed or wanted to know. Thank you for your competence and efficiency. More
Great service! Sam was very helpful with recent service to my Forester. He provided consistent updates, professional and friendly communication of all issues and pri Sam was very helpful with recent service to my Forester. He provided consistent updates, professional and friendly communication of all issues and pricing. Thanks a million, see you next time. More
Great service, quick, efficient and friendly. Much different than any other dealership I have gone to previously. George was very helpful and very accessible to me. different than any other dealership I have gone to previously. George was very helpful and very accessible to me. More