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Glanzmann Subaru - Service Center

Hatboro, PA

4.4
1,006 Reviews

1,006 Reviews of Glanzmann Subaru - Service Center

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December 07, 2019

Very helpful, customer sympathetic. Brought the car in for an oil change to Quick Express. Had a complimentary tire rotation. Service completed in an hour and a half. Very good! More

by pedthepe
Recommend Dealer
Yes
Employees Worked With
Erick Taing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Chau
Dec 09, 2019 -

Glanzmann Subaru responded

Thank you for your kind review as well as your five star rating. We are happy to hear that you had a delightful service experience. Thank you for choosing Glanzmann Subaru. We hope to see you again soon. Sincerely, Jeff Glanzmann

December 05, 2019

unreliable service department This is the third time I've had service here that has taken multiple days to complete. For whatever reason, they are unable to keep to schedule. I sch More

by lexy.mcdowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond Cooley
Dec 06, 2019 -

Glanzmann Subaru responded

Lexy, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Our service team will continue to improve our wait times and setting the proper expectation for the length of repairs. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeff Glanzmann

December 05, 2019

When a warning light came on in my car, I headed right to the dealership. Tyler and Jessie had me on the road in minutes! More

by dseymour
Recommend Dealer
Yes
Employees Worked With
Tyler Beck, Jesse Chau
Dec 05, 2019 -

Glanzmann Subaru responded

Thank you your kind review as well as your five star rating. We are honored to have Tyler & Jessie on our team. We thank you for choosing Glanzmann Subaru & we hope to see you again soon. Sincerely, Jeff Glanzmann

December 05, 2019

Alicia was great. Super helpful and informative! Service was completed way faster than expected and Alicia kept in contact during the entire process. Would highly recommend! More

by anthonymoon
Recommend Dealer
Yes
Employees Worked With
Phil Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Windfuhr
Dec 06, 2019 -

Glanzmann Subaru responded

Anthony, thank you for the review as well as the 5-star rating. . I am pleased to hear you found your service experience to your liking. We really appreciate your feedback and we hope to see you at Glanzmann Subaru again! Sincerely, Jeff Glanzmann

December 05, 2019

Express service was just that: quick, efficient service with expertise. I was in and out in about 1 hour, with all problems solved, including plugging a tire with a nail. More

by glbosch
Recommend Dealer
Yes
Employees Worked With
Tyler Beck
Dec 06, 2019 -

Glanzmann Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Glanzmann Subaru again! Sincerely, Jeff Glanzmann

December 05, 2019

Tyler was great. Kept me updated and was spot on with estimated time. Tyler also setup appointment to address the recalls on my wife's Crosstrek More

by billyc1954
Recommend Dealer
Yes
Employees Worked With
Tyler Beck
Dec 06, 2019 -

Glanzmann Subaru responded

I am so glad to hear that you are enjoyed our services. We are glad we were able to help you, and thank you for choosing Glazmann Subaru. We look forward to working with you again. Sincerely, Jeff Glanzmann

December 05, 2019

Express service was indeed swift, and thorough as well. Tyler provided excellent personalized service, apprising me of everything I needed or wanted to know. Thank you for your competence and efficiency. More

by PMJ
Recommend Dealer
Yes
Employees Worked With
Tyler Beck, Jesse Chau
Dec 06, 2019 -

Glanzmann Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Glanzmann Subaru & we hope to see you again soon. Sincerely, Jeff Glanzmann

December 04, 2019

Great service! Sam was very helpful with recent service to my Forester. He provided consistent updates, professional and friendly communication of all issues and pri More

by WGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
Dec 05, 2019 -

Glanzmann Subaru responded

Thank you for your five star review. I am glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Glanzmann Subaru. Enjoy your new Forester and we hope to see you again soon. Sincerely, Jeff Glanzmann

December 03, 2019

Went thru the express service and it was a breeze. They had all my information and was ready to service the vehicle. The service was professional. More

by Batts
Recommend Dealer
Yes
Employees Worked With
Jesse Chau
Dec 03, 2019 -

Glanzmann Subaru responded

Thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at Glanzmann Subaru again! Sincerely, Jeff Glanzmann

November 29, 2019

Great service, quick, efficient and friendly. Much different than any other dealership I have gone to previously. George was very helpful and very accessible to me. More

by rpo111074
Recommend Dealer
Yes
Employees Worked With
George Bancroft
Dec 02, 2019 -

Glanzmann Subaru responded

We are so pleased that you had such a wonderful experience at Glanzmann Subaru. George truly care about their customers. We appreciate your business and taking the time to share your feedback and we look forward to working with you again soon. Sincerely, Jeff Glanzmann

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