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Glanzmann Subaru - Service Center

Hatboro, PA

4.4
1,005 Reviews

1,005 Reviews of Glanzmann Subaru - Service Center

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October 18, 2023

Kate went the extra mile in helping me. When I told her that my friend is elderly and was nervous about driving her car home, she arranged for drivers to deliver it. Kate showed compassi More

by mmomorella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ysaac Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Bateman
Oct 19, 2023 -

Glanzmann Subaru responded

Hi mmomorella, Thank you for your 5-star review. We are delighted to hear Kate and Ysaac made your buying experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

September 30, 2023

The Waiting Game. I took my vehicle for service yesterday. I braved the morning Philly traffic to get to my 8:15am appointment. At 1:15pm I received an "update" that m More

by New to Subaru
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Jordan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Glanzmann Subaru responded

Dear New to Subaru, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeff Glanzmann

September 18, 2023

I always service my car at Glanzmann. This time my service advisor was Joe and he did a five star job from the time I came in until the time I left More

by Shelley B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Falbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Glanzmann Subaru responded

Hi Shelly B, Thank you for your 5-star review. We are delighted to hear Joe did an excellent job of taking care of you during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

September 14, 2023

Karen was the best service adviser I ever had. She knew her stuff and even got me a discunt coupon to help with my bill. Great service. More

by urendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Sipps
Sep 15, 2023 -

Glanzmann Subaru responded

Hi urendon, We appreciate your 5-star review. We are glad to hear Karen made your service experience with us excellent. We hope to see you soon. Have a great day. Sincerely, Jeff Glanzmann

July 26, 2023

Nice big facility. Very clean and efficient. They used to be 2 miles from my home, now they are 10 miles away, so I visit less often. Will still do used car purchases t More

by mikehicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
Jul 27, 2023 -

Glanzmann Subaru responded

Hi mikehicks, We appreciate you taking the time to write a kind review. We are delighted to hear Sam took care of your vehicle needs. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeff Glanzmann

July 24, 2023

Karen Sipps was my service advisor on July 20, 2023, and she was excellent!! She explained everything to me, and was so nice to work with, too!! More

by BETHFRUBIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Sipps
Jul 25, 2023 -

Glanzmann Subaru responded

Hi BETHFRUBIN1, We appreciate your 5-star review. We are glad to hear Karen was excellent throughout your service visit. We are looking forward to seeing you on your next service visit. Have a great day. Sincerely, Jeff Glanzmann

July 18, 2023

Had my car inspected and serviced in June. Chris was great to work with and attentive to my needs. I mentioned one of my wipers was making a noise and I got replacement wipers. Good thing beca More

by Jann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Glanzmann Subaru responded

Hi Jann, Thank you for your 5-star review. We are delighted to hear Chris made your service visit excellent. We hope to see you soon. Take care. Sincerely, Jeff Glanzmann

July 10, 2023

I have done business with Sam Simkins and Nick Giorgione and both have provided me with above excellent service. More

by paul0966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Giorgione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raffael Esler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Simkins
Jul 11, 2023 -

Glanzmann Subaru responded

Hi paul0966, Thank you for your 5-star review. We are glad to hear Sam and Nick provided you with excellent service. We hope to see you on your next visit. Have a great day. Sincerely, Jeff Glanzmann

July 07, 2023

I had my car in for service last week and Sam was my service advisor. He exceeded my expectations and was very helpful and professional More

by bobhiggins9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Simkins
Jul 10, 2023 -

Glanzmann Subaru responded

Hi bobhiggins9, We appreciate your kind review. We are glad to hear Sam took excellent care of your vehicle. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeff Glanzmann

July 03, 2023

Goes above and beyond any time I have had an issue that needed resolved! Explained each step that was needed to fix my transmission! More

by Subbie003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angad Channey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Glanzmann Subaru responded

Hi Subbie003, Thank you for your 5-star review. We are glad to hear our team went above and beyond during your service visit. We hope to see you on your next visit. Have a great day. Sincerely, Jeff Glanzmann