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Glanzmann Subaru - Service Center

Hatboro, PA

4.4
1,006 Reviews

1,006 Reviews of Glanzmann Subaru - Service Center

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February 05, 2020

Like Scottie in Star Trek - delivers sooner than expected !! I've been to Subaru Glanzmann three times for service and each time the wait has been shorter than expected. The staff is courteous and vey professio More

by JindoGae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Screnci, Raymond Cooley
Feb 06, 2020 -

Glanzmann Subaru responded

Jindo, thank you for the review as well as the 5-star rating. We really appreciate your feedback and we hope to see you at World Jeep again! Sincerely, Jeff Glanzmann

January 30, 2020

We receive prompt, efficient and courteous service whenever we bring our car in to be serviced or inspected. We are driving our third Subaru. Everyone is professional, friendly and knowledgeable. Than More

by Zuki
Recommend Dealer
Yes
Employees Worked With
Allison Walls
Jan 31, 2020 -

Glanzmann Subaru responded

Zuki, thank you for sharing your the prompt, efficient, and courteous experience you received at Glanzmann Subaru. I am proud of my staff and the service they pride. Thank you again for choosing Glanzmann Subaru and we hope to see you again soon. Sincerely, Jeff Glanzmann

January 30, 2020

Very happy with the routine service I received. Very professional and courteous. Check in process was fast and efficient. I recommend them wholeheartedly and will continue to bring my car there for serv More

by Petmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Cooley
Jan 31, 2020 -

Glanzmann Subaru responded

Hello, thank you for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your service visit. We hope to see you in again soon! Sincerely, Jeff Glanzmann

January 29, 2020

Helpful, respectful, considerate. Drive up service and loaner procedure is excellent. All employees from service rep to the support staff all had a reassuring and positive attitude that made me feel confi More

by epr2erubin
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Glanzmann Subaru responded

It's wonderful to know that you had a helpful, respectful, and considerate experience. I am proud of my team and the services they provide. Thank you for sharing your satisfaction and providing us a five star rating. Sincerely, Jeff Glanzmann

January 29, 2020

Service here is first rate. Customers always come first. And their Express Service is perfect if you just need a headlight replaced. More Express Service bays please More

by Buschsteve
Recommend Dealer
Yes
Employees Worked With
Tyler Beck, Jesse Chau
Jan 30, 2020 -

Glanzmann Subaru responded

Thank you for giving us the opportunity. It was a pleasure to work with you. Let us know if you need anything else. Have a great day. Sincerely, Jeff Glanzmann

January 28, 2020

Perfect customer service as usual. Friendly and fast! Everyone explains my service and keeps me updates so there's no surprises. Also the comfortable waiting room with snacks is an added bonus. More

by danajprop
Recommend Dealer
Yes
Employees Worked With
Tyler Beck, Jesse Chau
Jan 28, 2020 -

Glanzmann Subaru responded

Dana, thank you for sharing your feedback and experience regarding your last visit with us. We believe in being honest and upfront with all of our customer in order to provide them reliable service. Thank you choosing Glanzmann Subaru and the snacks are just a small tokens of our appreciation. Sincerely, Jeff Glanzmann

January 27, 2020

Great Service as Always I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming More

by PRDon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Glanzmann Subaru responded

Thank you so much for taking the time out to give us some feedback and a five star rating. Thank you for being a loyal customer and I am glad you enjoy all of our services . We appreciate you choosing Glanzmann Subaru and we hope to see you again soon. Sincerely, Jeff Glanzmann

January 25, 2020

Top notch service, this is my 10th year with the dealership, servicing my second Subaru. You can always trust their evaluation and recommendations. No hype, honest setup. More

by GS
Recommend Dealer
Yes
Employees Worked With
Dan Geist, Raymond Cooley
Jan 27, 2020 -

Glanzmann Subaru responded

Thank you for taking the time to leave us a comment. I am happy to hear that you are satisfied with our services throughout the years. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. Thank you for choosing Glanzmann Subaru and we look forward to working with you in the years to come. Sincerely, Jeff Glanzmann

January 25, 2020

Dealing with Glanzmann has been painful. I brought the car in for recall work. I was told it would take 3 hours. When the car was actually ready 8 hours later I got in to see that they had put the cente More

by Tbreslin
Recommend Dealer
No
Employees Worked With
Patrick Geiser
Jan 28, 2020 -

Glanzmann Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. One of our managers Dan Geist, will be in contact to try to address all you concerns. Thank you for your patience and we look forward to working with you soon. Sincerely, Jeff Glanzmann

January 24, 2020

Always great service at Glanzmann! The waiting area is comfortable and lets me get work done while I wait. Friendly team and fast service. Plus I get discount coupons on service several times throughout t More

by Norman
Recommend Dealer
Yes
Employees Worked With
Vince Hendri, Jesse Chau
Jan 27, 2020 -

Glanzmann Subaru responded

Norman, your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Glanzmann Subaru & we hope to see you again soon. Sincerely, Jeff Glanzmann

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