1,006 Reviews of Glanzmann Subaru - Service Center
Like Scottie in Star Trek - delivers sooner than expected !! I've been to Subaru Glanzmann three times for service and each time the wait has been shorter than expected. The staff is courteous and vey professio I've been to Subaru Glanzmann three times for service and each time the wait has been shorter than expected. The staff is courteous and vey professional. Thanks for a fantastic experience and keep up the great work!!!! More
We receive prompt, efficient and courteous service whenever we bring our car in to be serviced or inspected. We are driving our third Subaru. Everyone is professional, friendly and knowledgeable. Than whenever we bring our car in to be serviced or inspected. We are driving our third Subaru. Everyone is professional, friendly and knowledgeable. Thank you. More
Very happy with the routine service I received. Very professional and courteous. Check in process was fast and efficient. I recommend them wholeheartedly and will continue to bring my car there for serv professional and courteous. Check in process was fast and efficient. I recommend them wholeheartedly and will continue to bring my car there for service. More
Helpful, respectful, considerate. Drive up service and loaner procedure is excellent. All employees from service rep to the support staff all had a reassuring and positive attitude that made me feel confi loaner procedure is excellent. All employees from service rep to the support staff all had a reassuring and positive attitude that made me feel confident that my car was in good hands. More
Service here is first rate. Customers always come first. And their Express Service is perfect if you just need a headlight replaced. More Express Service bays please And their Express Service is perfect if you just need a headlight replaced. More Express Service bays please More
Perfect customer service as usual. Friendly and fast! Everyone explains my service and keeps me updates so there's no surprises. Also the comfortable waiting room with snacks is an added bonus. Everyone explains my service and keeps me updates so there's no surprises. Also the comfortable waiting room with snacks is an added bonus. More
Great Service as Always I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming I have only taken my 2014 Impreza to Glanzmann service. They always explain the work to be done, give me options, and let me know what might be coming up. I appreciate their honesty and professionalism. More
Top notch service, this is my 10th year with the dealership, servicing my second Subaru. You can always trust their evaluation and recommendations. No hype, honest setup. dealership, servicing my second Subaru. You can always trust their evaluation and recommendations. No hype, honest setup. More
Dealing with Glanzmann has been painful. I brought the car in for recall work. I was told it would take 3 hours. When the car was actually ready 8 hours later I got in to see that they had put the cente car in for recall work. I was told it would take 3 hours. When the car was actually ready 8 hours later I got in to see that they had put the center console back together with a phone charger cable trapped inside. When I went back in I was told the technician had left and I would have to bring it back another day to be fixed. The same day I ordered a new key to be cut and programmed. When the key was ready my wife brought the car in for programming only to be told they had cut the key incorrectly and had to order another. As she was driving away a light on the dashboard was on so she had to return to the dealer. Seems they had turned on a 'teaching tool' and forgot to turn it off. Long story short, it has been a comedy of errors and over a month later I still don't have the new key because I can't work out a time to get it programmed when their parts department is open but not booked solid. Very frustrated for what should be a simple and straightforward process. More
Always great service at Glanzmann! The waiting area is comfortable and lets me get work done while I wait. Friendly team and fast service. Plus I get discount coupons on service several times throughout t comfortable and lets me get work done while I wait. Friendly team and fast service. Plus I get discount coupons on service several times throughout the year. More