1,006 Reviews of Glanzmann Subaru - Service Center
Came in for a headlight replacement, although it was passed the warranty, they replaced it at N/C.I also told them that I has a problem with the wiper blade. I paid for the replacement blades,& someone passed the warranty, they replaced it at N/C.I also told them that I has a problem with the wiper blade. I paid for the replacement blades,& someone in parts came over to service & put them on for me, (it was raining)while I was waiting in their comfy waiting room. I was quite pleased with the accommodations & service. More
Service was done completely and satisfactorily. My waiting time for the car was minimal. Everyone is courteous and helpful. I've been dealing with Glanzmann Subaru since 1986. I trust them to do se waiting time for the car was minimal. Everyone is courteous and helpful. I've been dealing with Glanzmann Subaru since 1986. I trust them to do service and repairs correctly and to charge me fairly. Even when my cars were not purchased from Glanzmann, I have come to them for service. I live about 25 miles from Glanzmann, and there are at least three Subaru dealers much closer, yet I still travel to Glanzmann. That represents my confidence in them. More
They always address my 10 yr old car's needs, get it fixed when stated, come in with an accurate quote, and they are pleasant. Plus I have not had to return with any repeat "fixed" issues. fixed when stated, come in with an accurate quote, and they are pleasant. Plus I have not had to return with any repeat "fixed" issues. More
# 1 they listened to me and made me feel that they were truly interested in my concerns as the customer. Never did I feel rushed, or ignored by the service personnel. As a new customer, I was also welcome truly interested in my concerns as the customer. Never did I feel rushed, or ignored by the service personnel. As a new customer, I was also welcome by the service manager, who also wanted to personally hear my service concerns about car. # 2 I was kept informed as to the progress of my car's repairs. # 3 I was given a free loaner of a brand new Subaru to drive while my car was being serviced. My previous dealership's (Kennedy Subaru) service department was lacking on all three of the above items listed! More
The parts department called when my part was delivered and the service department called when the part came in. the service department scheduled my appointment for a time convenient for me. This is my sec and the service department called when the part came in. the service department scheduled my appointment for a time convenient for me. This is my second Subaru I purchased from Glanzmann and for over ten years I have taken my car to the Glanzmann service department for all service needs. I have always been treated in a professional, knowledgeable, and helpful manner by all service personnel. More
Have been taking both our Subaru's there for service 5+ years. Have generally resolved all issues. Taken us in on an emergency basis and looked at several problems with no charge several times. Rates ha years. Have generally resolved all issues. Taken us in on an emergency basis and looked at several problems with no charge several times. Rates have gotten more expensive recently. Pleasant low pressure sales staff. Did not buy my Forester there because they were unable to match a below invoice quote from a farther away dealer ($500 cheaper). More