Glanzmann Subaru

We purchased a new Forester from Glanzman. Unfortunately, the car had several rattles and minor problems - and we became concerned. The mechanic at Glanzman was creative and worked hard to co Unfortunately, the car had several rattles and minor problems - and we became concerned. The mechanic at Glanzman was creative and worked hard to correct every problem, but new ones would appear. it became clear that this particular car was going to be a problem. We have owned several Foresters, and I still have faith in the manufacturer. It was just one of those exceptions. When I expressed my concerns, the sales manager (Jeff Glanzmann)stepped up. My satisfaction was his goal. He told me to call Subaru to see how we could go ahead with a trade for a different car. Subaru explained that, since my complaints were not safety issues, they couldn't help. I told Jeff and he said he would call them. Within the hour I heard from Jeff that Subaru would kick-in to help me trade to a different new car. I made the switch and am now driving the quality car that I expect from Subaru. It's when there is a problem that a dealer shows its character. Glanzmann Subaru came to bat for me and helped resolve this problem. More

I was a first time car buyer and I came alone. All the makings for disater. However, my experience was quite the opposite. I had a very pleasant and informative visit to the Glanzmann dealership. All t makings for disater. However, my experience was quite the opposite. I had a very pleasant and informative visit to the Glanzmann dealership. All the people we very friendly. Laura with whom I dealt with was extremely knowledgable and warm and friendly. This made all the difference in the world for me. Considering I walked out of a different Subaru dealership that seem unfriendly and pushy. Buying a car is a major investment for me and Laura helped me to do it ease and feel confortable about the choice I made. I would recommend Glanzmann and Laura to anyone looking to purchase a new car. And the fact that Laura and I have the same first name didn't hurt either. Laura Cooper More

I love this dealership. This is the 2nd Subaru Outback that I have purchased in the past few months and would not go anywhere else. Laura Todaro, salesperson, sold me both cars and comes highly recomme that I have purchased in the past few months and would not go anywhere else. Laura Todaro, salesperson, sold me both cars and comes highly recommended. Her knowledge and expertise makes the entire process so pleasant. She aims to please and always has your best interest at heart. Laura is patient, professional and will strive to answer any questions or address concerns. I will continue to do business with her in the future and make referrals to friends and family. She is absolutely one of the best! Thank you, Laura. I cannot say enough about Gary Segal who finalized our deal on delivery day. He explains every detail, is patient and a pleasure to deal with. He is appreciative of the business and makes the customer feel so comfortable. He takes his time and is very thorough. Glanzmann Subaru is Number 1! Linda H. More

Staff was knowledgable and not pushy - they let the cars sell themselves. Sales staff worked well together as a team. We financed through the dealership and that process was fair and easy. The dealership i sell themselves. Sales staff worked well together as a team. We financed through the dealership and that process was fair and easy. The dealership is clean and comfortable. All of the employees we encountered were friendly. The gift that came with the car was a nice touch and made the experience extra special. More

Wanted to buy a 2013 Outback and from looking online found that Glanzmann had the largest inventory in town. I was a little bit disappointed when I got there to find out how small the Subaru sales offic found that Glanzmann had the largest inventory in town. I was a little bit disappointed when I got there to find out how small the Subaru sales office is, but that turned out not to be an issue--it really did take only 5 minutes to bring the car we wanted to test drive over from another lot. We bought a new car during our (only) visit and it was a smooth and efficient process. Everyone we dealt with was knowledgeable and it was as comfortable a process as new car buying can be. I definitely recommend Glanzmann Subaru for anyone interesting in a Subaru. Also, we're quite happy with the car, too! More

A few weeks ago, I met with Laura and test drove a Subaru Outback (both the 2012 and 2013 models.) Laura was very friendly and professional, and not overly "sales-y". She was very patient and answered all Outback (both the 2012 and 2013 models.) Laura was very friendly and professional, and not overly "sales-y". She was very patient and answered all of my questions. I fell in love with the Outback immediately, but took it upon myself to test drive some other similar vehicles. After visiting some other dealers, it became even more obvious that the Outback was the best deal AND that Laura was by far the most pleasant salesperson to work with. I went back today and bought a brand new Subaru from Laura. The whole process there was very painless -- she helped me get the exact package I wanted very quickly. I would definitely recommend Glanzmann Subaru, and Laura specifically, to anyone in the market for a new car! More

The salesperson was patient with me and answered all of my questions. At no point in time did I feel pressured into making a purchase/lease which I very much appreciated. my questions. At no point in time did I feel pressured into making a purchase/lease which I very much appreciated. More

The experience was great. This is our second Subaru and I am happy that Glanzmann is keeping customer service as a main priority. We had a brief challenge with the DVD players but it was rectified immediatel am happy that Glanzmann is keeping customer service as a main priority. We had a brief challenge with the DVD players but it was rectified immediately by a sales rep coming to our house to guide us through the process. I would certainly return in the future. More

Laura adroitly handled this sale with incredible patience and flexibility. She does not use pressure or any aversive technique, which contributes to ber success. I feel like she really wanted me to have the and flexibility. She does not use pressure or any aversive technique, which contributes to ber success. I feel like she really wanted me to have the best value. I will refer her to everyone! More