Glanzmann Subaru
Hatboro, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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GREAT DEALERSHIP EXCELLENT Bought a new Subaru a week ago at Glanzman and couldn't be happier with the service I got. Salesman are fantastic and very understanding. They worked Bought a new Subaru a week ago at Glanzman and couldn't be happier with the service I got. Salesman are fantastic and very understanding. They worked hard to make me happy and complete the sale. Would recomend them to anyone looking for a new car! More
The Way It Should Be I had a first-rate experience at Glanzmann Subaru, beginning with researching which car to buy through the ordering of a new Legacy and its delivery. I had a first-rate experience at Glanzmann Subaru, beginning with researching which car to buy through the ordering of a new Legacy and its delivery. The salespeople were informative and completely low-keyed, which to me are the ideal combination when buying a new car. There were certain new technologies which interested me from a safety standpoint, and both Justin and Frances ran through the details with me and assured that I got exactly what I wanted in my new car. When the car arrived, Justin patiently went over the operation of features I had not been familiar with. I could not have been more pleased with the entire experience, and I can enthusiastically recommend the Subaru brand and give the Glanzmann dealership the highest possible endorsement. More
solved customer issues with great service I had a pleasant buying experience, Jesse in service was very helpful when my car needed to be serviced during the warranty period and Jeff went above I had a pleasant buying experience, Jesse in service was very helpful when my car needed to be serviced during the warranty period and Jeff went above and beyond to assist with exceptional customer service. More
Nice experience....but car prep was sloppy. Had a very nice experience at Glanzmann Subaru. We had searched for an exact car before we came. The car was in stock when we arrived and Neal was a Had a very nice experience at Glanzmann Subaru. We had searched for an exact car before we came. The car was in stock when we arrived and Neal was an excellent sales person to be attended by. He was friendly, knowledgable and polite. The test drive was nice as well as the buying experience. The car had some interior smudges (like from a bad/rushed cleaning) and a small rust spot on the hood. We requested that the the rust spot be taken care of and they said the car would be cleaned inside and out while we were finishing the sales details. When we got in the car, in interior was smudgier than before...like a bad wipe down with residual leather protectant left on...streaky. Also, the rust spot was simply painted over...not buffed down and touched-up correctly. These were a disappointment. If we had more time to be there, I would have asked for it to be redone but we were running late. I wouldn't blame Neal for these...he looked like he was trying to do everything in his power to make us happy. The 'delivery' conditions only allows me to rate my experience as 4/5 - good not great. Neal was 5/5, though. More
Absolutely Awesome Experience - Would HIGHLY Recommend! We had an absolutely awesome experience with Glanzmann Subaru, and would recommend them to anyone in the NY/NJ/PA area looking for a great buying expe We had an absolutely awesome experience with Glanzmann Subaru, and would recommend them to anyone in the NY/NJ/PA area looking for a great buying experience. We worked with Mark Hughes, who provided us absolutely awesome customer service. We purchased a 2015 Forrester with the Eyesight and All Weather package (without the Navigation System), which we knew was a really difficult package combination to get. After searching all over NJ, MA and NY states for this particular model combination, we were nearly resigned to the fact that we'd have to purchase one with the Navigation system, which we realized were also in pretty limited supply. (We were unable to locate one despite after working with over 8 different dealers!). Via a stroke of luck, we decided to look in Dealerships in PA, and were delighted to see a car in-stock with the exact specifications we were looking for at Glanzmann Subaru. I reached out via the internet and was praying that the car hadn't already been sold. Mark Hughes reached out to me promptly the very next day confirming the availability of the vehicle and also followed up with a phone call. After he confirmed that the car he had was the exact specification we were looking for, (and sensing my excitement in finding the car were looking for), I wasn't expecting to get a very good price on the car. Expecting a high price, I requested Mark to send me an email quote. I was absolutely delighted when Mark quoted a price that was even lower than TruCar (which we feel is a really fair price for a car). The price was below MSRP, below invoice, and an absolutely fair price. The price was so far, the experience so phenomenal and hassle free that I did not even negotiate! I placed a deposit right away, and send in our financing paperwork via email. On the day of the delivery, the process was equally hassle free. We spent a total of 1 hour at the dealership, and drove away with our brand new Subaru Forrester. We would highly recommend this dealership, and would also highly recommend Mark Hughes. We have bought multiple cars and can attest to the fact that this was the most hassle free and FAIR car buying experience ever. If you're looking for a Subaru - Glanzmann is the place to go! More
Exceptional In Every Respect I worked with Glanzmann Subaru (Laura, Michael, and Mark) for at least three of our Subarus. Prior to visiting Glanzmann, I contacted and visited fou I worked with Glanzmann Subaru (Laura, Michael, and Mark) for at least three of our Subarus. Prior to visiting Glanzmann, I contacted and visited four other Subaru dealerships, as well as three Toyota, two Mazda, and two Ford dealerships. Glanzmann was EXCEPTIONAL in every respect: HONESTY, no-hassle pricing, maximum trade-in value, expert financing, and GENUINE CUSTOMER CARE. Laura, Michael, and Mark are simply GREAT PEOPLE who remove the stress associated with car-buying. Owners Jeff and Mark Glanzmann even contacted us during the process to ensure we were receiving superior service. Do not take my word for it, though; please call or visit them, and see if I am being truthful. I was SO impressed with the service received that I will be sending this same review to as many websites as possible (this will be a first for us, ever). From now on, my family and I will gladly make the short trip to Glanzmann Subaru for every purchase/lease! Mark Mount Laurel, NJ More
First Time Car Buying Experience I loved my (and/or my Dad's) old Explorer so I was pretty depressed when it became time to replace it. I've heard horror stories from my friends about I loved my (and/or my Dad's) old Explorer so I was pretty depressed when it became time to replace it. I've heard horror stories from my friends about their car buying experiences so I wasn't excited at all since this was going to be my first time car shopping. I found a car I liked online at Glanzman Subaru and I drove and there and met Matt Durkin. I couldn't have asked for a nicer salesman. Matt made my first time car buying experience memorable. He was fast to return my calls, answered all my questions, never pressured me, and anything I needed, he took care of. He was a complete gentleman. Since I purchased my car on Valentine's Day, he even left me a rose on the steering wheel! I also have to compliment the service department. The moonroof needed to be worked on on my car so they gave me a beautiful complementary car while they worked on my car which was really fast and they kept me informed on everything. Everyone in the service department that I met or spoke with over the phone was extremely friendly and attentive. I'll definitely be using them for any service work that needs to be done in the future. I love my blue 2005 Subaru Forester. It's the perfect car to replace my old Explorer and someday when it comes time to replace the Forester, I'll definitely come back to Glanzman Subaru and have Matt help find me another Forester. And if anyone I know needs a car, I'll be sure to direct them over to Matt at Glanzman. :) More
It's hard to know where to begin. We've purchased 2 Subaru's from this dealer and they have been fantastic to work with. And the service department guys have been great as well. They've treated us wi 2 Subaru's from this dealer and they have been fantastic to work with. And the service department guys have been great as well. They've treated us with kid gloves and provided service repair on a level I never experienced or expected. More
Have been doing business with glanzman for 18 years,both buying and servicing 5 subarus. Have found them both personable and fair in price.Many times they went even further by fitting me in for service whe buying and servicing 5 subarus. Have found them both personable and fair in price.Many times they went even further by fitting me in for service when going out of town. David in service is a gem and very knowledgable.Bob glanzman (service manager) is great .Looking forward to a long lasting relationship. Thank you all for being you Themedmanken@comcast.net More
Dan and his co-workers are always pleasant,always welcoming and always efficient when addressing my issues. When I can, I wait. The waiting area is both clean and pleasant. When I'm unable to wait welcoming and always efficient when addressing my issues. When I can, I wait. The waiting area is both clean and pleasant. When I'm unable to wait, a complementary vehicle is provided for my use. The technicians go over my vehicle thoroughly to locate/repair any problems. I have and will continue to take my vehicle to that location for service. More