Glanzmann Subaru

Dave O'Brien Saves The Day! I purchased my vehicle from Glanzmann a little over 3 months ago. The Warranty was just up a few days ago. When I took it for my first routine oil cha I purchased my vehicle from Glanzmann a little over 3 months ago. The Warranty was just up a few days ago. When I took it for my first routine oil change you can imagine my horror when it was found to have a major, expensive repair caused by the previous owner. I was stressed out and thought the dealership would try to get out of fixing it since the 3 month Warranty was technically up. Instead I spoke to Dave O'Brien and he was very understanding and polite. Dave got my car into his service department within 1 day and covered all the charges associated with this repair. When I checked out I shook the guys hand but I really wanted to give him a huge hug. Dave's Stellar Customer Service is why I will go back to Glanzmann. More

Face it, Recalls happen We seem to be living in the era of auto recalls. When I got a recall notice on my 2 week old Outback I was shocked and second guessing my purchase. Wo We seem to be living in the era of auto recalls. When I got a recall notice on my 2 week old Outback I was shocked and second guessing my purchase. Would there be a parts shortage? Mike in service and John Stiles in sales assured me not to worry. With no hassle, I was given a new car to use during the recall work and just 3 days later my car was ready to be picked up. Let's face it, recalls happen. When they do, what you need is strong customer support and Glanzmann Subaru has it. Thanks Mike, John and Glanzmann Subaru! More

Always friendly and very knowledgeable staff No matter the question, we always have it answered when we come to Glanzmann. The entire staff is very knowledgeable and extremely helpful. From No matter the question, we always have it answered when we come to Glanzmann. The entire staff is very knowledgeable and extremely helpful. From sales to service to parts, we're very satisfied with Glanzmann. More

Great experience I went to Glanzmann just looking for options and information, not sure of even the make/model of a car that I would want. Justin Brock was fantastic I went to Glanzmann just looking for options and information, not sure of even the make/model of a car that I would want. Justin Brock was fantastic - patient, listened, gave a lot of no pressure information and took me out for a test drive in a possible car that would meet my needs. Glanzmann and Justin change the stereotype of car salespeople - highly recommend going to Glanzmann and asking for Justin. More

Phil Han the man! Phil went far and beyond what you'd expect and he's a perfect example of the great service you'll get at Glanzmann. Also would like to thank Amanda fo Phil went far and beyond what you'd expect and he's a perfect example of the great service you'll get at Glanzmann. Also would like to thank Amanda for emailing me the sale price for the vehicle I was interested in (2016 Subaru Forester XT) before I arrived at the dealership. Once I got there, Phil made the whole experience seamless; from getting my trade-in car appraised, test driving, negotiating, financing, and what owning a Subaru vehicle entails. As someone not having owned a Subaru before I cannot thank Phil enough for sharing his incredible knowledge and being honest about his own experience. I hadn't planned on buying a car that evening, but I felt I had had enough to go on, and ditched my plan to research other brands. I am happy with my purchase and hopefully I can say that I'll stick with Subaru for life. More

Awesome all around! I went to Glanzmann looking for a specific model (the 2016 WRX STI), and they immediately gave me an internet price (under MSRP!!!) and set me up with I went to Glanzmann looking for a specific model (the 2016 WRX STI), and they immediately gave me an internet price (under MSRP!!!) and set me up with a test drive. Justin was extremely personable and knowledgeable, and was not pushy at all. He sat in on the test drive, explained every important detail of the car, and worked with me on my trade-in and purchase options. The total buying process took less than 2 hours end-to-end, which is exceptional. Kudos to Amanda (Internet), Justin (Sales), and Neal (Finance) for a truly pleasurable experience! More

2016 Subaru Forester Purchase I purchased a 2016 Subaru Forester from Nina Bowen who was fabulous! She made my car buying experience stress free and exciting. Thank you Nina!! I purchased a 2016 Subaru Forester from Nina Bowen who was fabulous! She made my car buying experience stress free and exciting. Thank you Nina!! More

Leased a 2016 Subaru Impreza through Nina Bowen! I leased a 2016 Subaru Impreza through Nina Bowen at Glanzmann Subaru last week and had an amazing experience! Nina was incredibly knowledgable, frien I leased a 2016 Subaru Impreza through Nina Bowen at Glanzmann Subaru last week and had an amazing experience! Nina was incredibly knowledgable, friendly, and helpful! It was such an easy and enjoyable experience and I definitely recommend this dealership to anyone in the market for a new car. I had never driven a Subaru before and am now hooked! Thank you to everyone at Glanzmann, especially Nina!!! More

Keep working until it is right. We brought our 2008 Outback in to have the airbags replaced under the federal recall. David Ullman was helpful as ever: courteous, thorough, knowledge We brought our 2008 Outback in to have the airbags replaced under the federal recall. David Ullman was helpful as ever: courteous, thorough, knowledgeable. He got me into the loaner car quickly and I was on my way. When I checked in around 4:00 PM, though, the car was not ready. It was around 6:00 when I finally picked it up. The next day, though, the Check Engine light came on, and the Cruise Control light started to blink. Took it back in Saturday morning and was greeted by Dan Geist, another outstanding service adviser. Dan got me checked in, had the car into the service bay quickly, and soon reported that the problem was an oil flow valve. Within 2 hours of getting in the door, I was back out again, with this extra benefit: the service, which had a value of $192.00 parts and labor, was FREE! Dan said it was "customer loyalty reward". I say it is just the latest instance of top-notch service we have enjoyed from Dan, David, Jesse and the entire crew since we began using Glanzmann in 1999. I recommend Glanzmann to everyone! More

Very Helpful Just spent time at length working with Julie on the internet. She was most professional and helpful. She got the answers for all my questions. Juli Just spent time at length working with Julie on the internet. She was most professional and helpful. She got the answers for all my questions. Julie made the internet experience most pleasant. Although I haven't made my decision yet, she provided me with all the info I requested. Thanks Julie for your time. Ray More