Glanzmann Subaru

Mixed All new staff was strange, but Eric Wilson took care of most of my service needs in about three and a half hours--needed scheduled service, state insp All new staff was strange, but Eric Wilson took care of most of my service needs in about three and a half hours--needed scheduled service, state inspection, wipers and bumper guards. Problem with computer unable to print inspection sticker for about a half-hour did prevent me from getting car back to my wife in time for a meeting (she cancelled). Eric tried to get me out in the three hour window I allowed myself, and was very eager to please me. Since I work with computers, I understood the problem, but there should be back up printers or whatever when such glitches occur. Only after I was on Broad Street did I notice the "tire needs attention" light still on but I took care of that after I got home. One tire needed air. Nevertheless I'll be back for next check up. Doc. More

Great Experience I love the no pressure environment at Glanzmann! My salesperson Scott Fields was extremely helpful during the car buying process. He gave me good info I love the no pressure environment at Glanzmann! My salesperson Scott Fields was extremely helpful during the car buying process. He gave me good information and responded to my inquiries in a timely manner without inundating me with phone calls or emails. Neal Hood the Business Manager streamlined the paperwork side of my car buying experience so I was in and out in no time. I love my new Subaru! More

Doug is the MAN! I have never worked with someone so genuine and likable. He made us feel 100% comfortable with our purchase and never once gave us a "creepy salesman I have never worked with someone so genuine and likable. He made us feel 100% comfortable with our purchase and never once gave us a "creepy salesman vibe"! He is also very knowledgeable and helpful. I recommend Doug to everyone I know. More

Warranty Service Program WTJ-70 I brought my 2017 Subaru Forrester in for service, as recommended by Subaru, to have the CVT transmission fluid level checked. I scheduled a loaner c I brought my 2017 Subaru Forrester in for service, as recommended by Subaru, to have the CVT transmission fluid level checked. I scheduled a loaner car, which I received promptly allowing me to run errands while my car was serviced; very convenient. Eric Wilson took care of my service call and was friendly, courteous, and knowledgeable with regard to the work that was performed. A complimentary multi-point inspection was performed in addition to the warranty work; not expected, and much appreciated. I have used Glanzmann Subaru since 1998, puchased three vehicles from this dealership, and have always walked away satisfied with my experience. More

Always exceed my expectations! I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they al I went in after a fender bender to have my car checked. They were able to get me in quickly and took care of everything. The staff is great, they always go the extra mile. I LOVE this dealership. They are efficient, friendly and the service is excellent. I rave about them all the time!! More

Excellent service! After my left rear tire blew out Tuesday after work, I realized that my tires might be on their last treads; so my wife and I took my car in for a qui After my left rear tire blew out Tuesday after work, I realized that my tires might be on their last treads; so my wife and I took my car in for a quick inspection. The always reliable, and affable, Jesse Brodman did not make us wait long. He was courteous and warm, checked my tire treads (not good at all), and recommended that I replace them all - something he suspected would happen after they barely passed inspection last month. So as I went off to work with my wife's Subaru, she kindly stayed and waited. As she worked quietly in one of the WiFi cubicles, Jesse stopped by to check up on her occasionally and even brought her a bottle of water. They shared some laughs, which always make the day go better - for both customer and service representative. Jesse - like Dan Geist and Dave and Dean before him - has always been this way with us. The tires were replaced, the wheels balanced, the oil changed, and, once again, Glanzmann had succeeded in making nus feel like valued customers and friends. That's why we'd never go anywhere else to purchase or service one of pour cars. You can't replace this level of professionalism and service. More

Love this agency Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me infor Got routine maintenence, 30.000 miles, a new gas cap and windshield wipers, and then I got a detail. Stephanie was very professional, keeping me informed of what the agency was doing and the time frame. She got my permission for a few extra expenses. Because I bought the car at Glanzmann, I had a loaner. Everyone seems very nice at Glanzmann, and I recommend the agency to friends and family who are car hunting. More

Great quick service! Been having oil consumption issues after going to another dealer with no answers i tryed glanzmann and jesse brodman has been very helpful to take the Been having oil consumption issues after going to another dealer with no answers i tryed glanzmann and jesse brodman has been very helpful to take the steps to resolve the issue and make sure we get answers More

Excellent service I have been a Glanzmann customer for 14 years. They have taken care of my 12 year old car with 150,000 miles on it and never pressured me to give it I have been a Glanzmann customer for 14 years. They have taken care of my 12 year old car with 150,000 miles on it and never pressured me to give it up and buy a new one. Once, when I stopped by complaining of a strange smell coming from my engine they took my car back immediately to fix the problem. They really know how to take care of the customer. Eric Wilson is really helpful. More

Transmission fluid recall I was disappointed when I arrived at service desk to be told that check of transmission fluid would take close to 2 hours, when Subaru notification ha I was disappointed when I arrived at service desk to be told that check of transmission fluid would take close to 2 hours, when Subaru notification had stated 45 minutes and I reaffirmed when making the appointment that I would be waiting for the car in that event. However, Eric Wilson came through and got me out in 40 minutes, which I very much appreciated. Everyone was courteous and solicitous. More