Gladstone Mitsubishi
Milwaukie, OR
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I just purchased my 3rd vehicle from Gladstone Mitsubishi and this was by far my best experience buying a vehicle. Koda my salesperson was great, provided great communication, was very honest, helpful and pr and this was by far my best experience buying a vehicle. Koda my salesperson was great, provided great communication, was very honest, helpful and provided great customer service to me. Kelsey the finance manager was amazing, and I am so grateful for all the hard work she put in getting me out of my old high interest vehicle loan which I had a lot of negative equity in and getting me in a newer, nicer truck while also getting my interest rate down to well under half of what it was. I highly recommend this dealership, they are great to work with and I had such an excellent experience. More
Tell to your clients reality, give them a time to read the contract and Do NOT CHEAT THEM PLEASE OTHERWISE YOU LOOSE THE WHOLE BUSINESS or yo dont make yourr ends meet Play your money but don't feel rob the contract and Do NOT CHEAT THEM PLEASE OTHERWISE YOU LOOSE THE WHOLE BUSINESS or yo dont make yourr ends meet Play your money but don't feel robery , there is so many different that you have to explain to your clients because you are a sales man , but taking an advantage from you clients who trusted you . is not legitimate , it is per·ju·ry that will lead you a crime. because price of $ 51 ,000 Car as shown MSPR , what is the reason you charge me $ 81,000 while some other client's you charge the MSPR price . isn't that illegal I will wright a complain to the president of mitsubishi headquarter , Play your money, but don't play your job More
the worst car buying experience ever had. multiple broken promises and no accountability. blamed previous management but still operating the dealership with little to no regard for customer e multiple broken promises and no accountability. blamed previous management but still operating the dealership with little to no regard for customer experience. passing blame and refusing to acknowledge any wrongdoing. carson and zeke, specifically. More
Purchased vehicle in May, and I could never recommend anyone to do business with this dealership. I was provided with the absolutely worse customer service I have ever received. When originally set appo anyone to do business with this dealership. I was provided with the absolutely worse customer service I have ever received. When originally set appointment, they questioned if I would actually come in, understandable. After multiple confirmations, I showed up with full intention of purchasing the vehicle. I did in fact purchase vehicle, though the process was easy at that time, as I had all documents and was fully prepared on my end and I was able to leave with the vehicle same day. After leaving is when EVERYTHING went downhill. I saw that they missed a signature on their end. They did make that right, though when I needed additional documents signed and provided, I was fully ignored. I tried reaching out for weeks and never got a return call, text, nor email. Getting my plates took over a week AFTER my original temporary expired to get my paperwork sent through on their end in order to get plates. I was responsible to pay for three additional trip permits in order to keep my vehicle legal. They multiple times told me that it was on my end to keep purchasing trip permits multiple times (state of washing on allows for 3-3-day permits), even though they were the ones that didn't file paperwork until after multiple trips permits expired. I also requested a document to provide to the car manufacture for car features to work. It was at this point I was FULLY ignored. I called, texted, and emailed and never received anything in return. Because of this, 4 months later I have yet to get anything with reaching out weekly, and often times more often than that. I cannot recommend anyone to ever do business with this dealership. Never mind everything that I have spoken about so far in this review, it does gets worse. I was able to see that other signatures were missing and that the dealership wouldn’t have been able to legally transfer and license the vehicle in my name. I have been trying to get copies of the paperwork submitted to figure out HOW they were able to process the paperwork, LEGALLY. More
Carson, Danny Robles, Chris Red, and Jake were all marvelous! So very helpful! We drove from 4 hours away after a conversation about a RAM Laramie that was advertised. We arrived and were greeted with marvelous! So very helpful! We drove from 4 hours away after a conversation about a RAM Laramie that was advertised. We arrived and were greeted with a beautiful truck that was sitting right out front all washed and ready for us to test drive. It was easy to purchase and Carson was very friendly. We really appreciated the no pressure and it didn’t take long. We really liked the way we were treated and left with an amazing vehicle and no buyers regret! More
The staff were all very pleasant, easy to reach, and had backups when someone wasn't available. All questions were answered almost immediately be it by phone, text, or otherwise. backups when someone wasn't available. All questions were answered almost immediately be it by phone, text, or otherwise. More
Applied online and had a solid approval within 30 minutes. Send them the vehicle I wanted and worked a real good deal within the hour. Signed electronically so it could sale. Drove up later and gave minutes. Send them the vehicle I wanted and worked a real good deal within the hour. Signed electronically so it could sale. Drove up later and gave them my trade and drove home. Very easy experience, absolutely no pressure, gave me more on my trade then it was worth and got a great deal on my new jeep. Ask for Carlos, he was easy to work with. More
Carson was a lot of help and a great salesman! The staff were awesome and very friendly. Made the car buying experience very enjoyable. Would highly recommend Gladstone Mitsubishi! The staff were awesome and very friendly. Made the car buying experience very enjoyable. Would highly recommend Gladstone Mitsubishi! More
Lance, Matthew and Chris were all great, Helped tremendously and ensured I got the lowest APR possible. Car was beautiful and well-maintained. Very, very thorough and friendly 10 out of 10 would re tremendously and ensured I got the lowest APR possible. Car was beautiful and well-maintained. Very, very thorough and friendly 10 out of 10 would recommend More

