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Gladstone Dodge Chrysler Jeep Ram - Service Center

Gladstone, MO

2.1
71 Reviews

71 Reviews of Gladstone Dodge Chrysler Jeep Ram - Service Center

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February 13, 2019

Fast efficient friendly service Mike and the servicemen always provide me with professional excellent fast service which is why I always return for service on my Chrysler. Thank you More

by Crossfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Serviceman who performed the work on my car.
December 04, 2018

airbag recall repairs took about 3 times as long as i was told on second truck i brought in , dash was not reinstalled completely seats and carpet were dirty . dash More

by neveragain1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont remember
November 29, 2018

Not approved Service was completed in a timely manner however, it would seem that the charges for diagnostic checks would be waived if repairs are to be completed More

by Notsirius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
November 24, 2018

Worst ever This dealership from Tim owner's son to Jordan, Fisher and their So called service manager. Full of fake promises and completely rude and abusive. The More

by Truth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, Rachel, Fisher, Jordan.
October 04, 2018

I wouldn’t refer my worst enemy here I don’t even know where to start. We have a 14’ Jeep Grand Cherokee…at 50,000 miles (one year ago) we ran into a string of issues all stemming from t More

by Cameron760
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean, Rachel
September 10, 2018

Oil change Purchased oil changes in advance fir a supposed deal.... bad mistake . Don’t want to homer them and when I pursued it even with the service manager no More

by Just4mee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know this time
August 27, 2018

Misdiagnosed I'm writing this review only to help improve the dealership service department. I have had 6 Dodge Caravans over the years. I currently have a 2012 Gr More

by Bryan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
August 25, 2018

Disappointed with the service department & staff. Dropped off my 2013 Chrysler Town & Country minivan that was having an emergency brake issue. Was told that I would be called with an analysis and co More

by draffel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathan Wilmot
August 19, 2018

Helped us get back on the road. Our Chrysler broke down while in Kansas City. The dealership was very helpful and accommodating, from being checked in to getting our car fixed. Sonny More

by dogzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny McWilliams, Colby Farren
August 04, 2018

Billed over the estimate Before I start I would like to point out my service adviser was extremely helpful, honest, and on top of the game. This review is directed towards ma More

by DocReverto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can not remember his name
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