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Gjovik Chevrolet Buick GMC, Inc. - Service Center

Sandwich, IL

4.3
325 Reviews

325 Reviews of Gjovik Chevrolet Buick GMC, Inc. - Service Center

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September 11, 2020

When I picked up the car, it was raining. No offer to have a porter bring the car to me, i had to search for it. Also, no information given to me about 27 point inspection, asked for it and given a crapp More

by ABBEYLANELADY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott doorn
Sep 28, 2020 -

Gjovik Chevrolet Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. The Gjovik Chevrolet Buick GMC team 630-552-3422

September 11, 2020

Staff friendly and professional. Checked my tires and decided they were good and didn’t need rotated- did not push to do extra service. Facility appeared very clean. More

by CAROLEGLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griffing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Sep 12, 2020 -

Gjovik Chevrolet Buick GMC responded

Thank you for choosing Gjovik Chevrolet Buick GMC, Inc., your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Gjovik Chevrolet Buick GMC team 630-552-3422

August 28, 2020

Service Center is great. For the work I had scheduled the techs had me in and out in under 30 minutes. I recommend Gjovik Service Center for your vehicle care needs. More

by RESTNJAMAICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mcgee
Aug 30, 2020 -

Gjovik Chevrolet Buick GMC responded

Hello, Thanks for sharing your thoughts about your recent service and experience working with Mark and our team here at Gjovik Chevrolet Buick GMC, Inc.. We appreciate your business and hope to see you again soon! The Gjovik Chevrolet Buick GMC team 630-552-3422

August 27, 2020

I appreciate the way the staff kept everything clean and took precautions to keep my vehicle clean with regard to the Corona virus. Staff was friendly and helpful . More

by LHERIAUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 28, 2020 -

Gjovik Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gjovik Chevrolet Buick GMC, Inc.. The Gjovik Chevrolet Buick GMC team 630-552-3422

August 21, 2020

Can’t get a straight answer from anyone keep passing buck was told did not need brakes took back to service needed brakes and rotors More

by NTS5SEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Canada Mullen
Sep 07, 2020 -

Gjovik Chevrolet Buick GMC responded

Sean, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this The Gjovik Chevrolet Buick GMC team 630-552-3422

Sep 08, 2020 -

NTS5SEAN responded

Problem now is being dealt through my lawyer and I will tell everyone about problem and do not use gjovik pretty upsetting about situation

August 14, 2020

Timely service- explained any problems and took care of them. Staff very friendly and knowledgeable. Very careful when preparing to enter my car before service. More

by CAROLEGLOCK
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 15, 2020 -

Gjovik Chevrolet Buick GMC responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Gjovik Chevrolet Buick GMC team 630-552-3422

August 13, 2020

First time bringing our car in for an oil change since we purchased in 10/2019 and there was a mix up regarding if the oil change was free. The dates and mileage should have been easy to verify. Definitely w More

by FLORENCESWOPE
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 15, 2020 -

Gjovik Chevrolet Buick GMC responded

Florence, thank you your feedback for our service department! We apologize for the mixup and will be sure to share your comments with the team. Please don't hesitate to let us know if we can be of further assistance, we hope you will give us another opportunity to serve you. The Gjovik Chevrolet Buick GMC team 630-552-3422

August 10, 2020

oil change, tire rotation everyone is always a pleasure to deal with at this location! Easy to make appointments and everything is explained top to bottom of what was done duri More

by JENNY1821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griffing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Gjovik Chevrolet Buick GMC responded

Thank you, Jenny, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gjovik Chevrolet Buick GMC, Inc. Please don't hesitate to reach out if you need anything else. The Gjovik Chevrolet Buick GMC team 630-552-3422

August 01, 2020

07/31/2020 Oil change and tire rotation I had an oil changes and tire rotation preformed 7/31/202, Todd Fuller was the advisor and was courteous and informative while I waited. More

by KELAHARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Griffing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fuller
Aug 02, 2020 -

Gjovik Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gjovik Chevrolet Buick GMC, Inc.. The Gjovik Chevrolet Buick GMC team 630-552-3422

July 31, 2020

Superb consistent quality and reasonable-cost service Superb for many years straight. From New car sales to service. Can't say enough great things about Gjovik Auto. Friendly and honest too. Wouldn't tra More

by WCGINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Squillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Davis, Cris Miszala, Keegan Gjovik, Greg Pawelec, Melanie Bourgoine
Aug 02, 2020 -

Gjovik Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gjovik Chevrolet Buick GMC, Inc., we look forward to having you as one of our valued customers for many more years to come! The Gjovik Chevrolet Buick GMC team 630-552-3422

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