Gjovik Chevrolet Buick GMC, Inc. - Service Center

First visit here for service on my 2016 GMC Sierra 1500. Was told would be updated especially prior to any work being performed. Wasn’t, I had to call 7 hours later to see what was going on. Was put on hold Was told would be updated especially prior to any work being performed. Wasn’t, I had to call 7 hours later to see what was going on. Was put on hold for 15 minutes. Call timed out was rerouted. Finally the service rep gets on the phone tells me they performed warranty work without my permission. Told me the problem they were supposed to work on couldn’t recreate. One thing led to another she called and said they did recreate issue and wet changing trans fluid as we spoke and wanted to keep over night so they could drive first thing in the morning to verify issue resolved. Well 10am next day no call. I just went to dealer. Hadn’t tested truck. No explanation why just told me to go sit in waiting area. Which was crowded so no social distancing whatsoever. Finally an hour later I received my truck. Honestly, I’m not sure they did anything at all to my truck. Neither is the attorney general. To say the least will never return. I don’t see how they stay in business. More

My car (Chevy Equinox) needed service for several issues. After checking out and diagnosing the problems, the service person called and explained what needed to be done and how much it would cost. I apprecia After checking out and diagnosing the problems, the service person called and explained what needed to be done and how much it would cost. I appreciated their understandable explanation. My car was ready to be picked up sooner than expected. I am always very pleased with the service department. They are kind, professional, and take good care of my car. More

Needed an oil change, nitrogen in my tires, and a bulb for my headlight. They got it done and even find some additional work needed to make my vehicle run for a few more years. for my headlight. They got it done and even find some additional work needed to make my vehicle run for a few more years. More

Very friendly staff,Work done on time and couldn’t be happy with the experience I had with the sales and service department! ThankYou to the parts department for taking the time to locate the hard to fin happy with the experience I had with the sales and service department! ThankYou to the parts department for taking the time to locate the hard to find part needed! More

I knew I was needing an oil change soon and as I was driving my car for an errand the oil light came on and said change your oil soon… So I called Gjovik and explained the situation and they were able t driving my car for an errand the oil light came on and said change your oil soon… So I called Gjovik and explained the situation and they were able to work me in the very next day ! I appreciated that quick service. Also the young lady who checked me in is so cheerful and friendly ..you have a real jewel there🙃 More

Everyone was fine. I am not happy with the price. A battery for the price of $256 is excessive. I am very disappointed with the price. battery for the price of $256 is excessive. I am very disappointed with the price. More

Fantastic service department. In and out quickly. Car detailed and fully cleaned all the staff are hard working and dedicated to their jobs very team oriented detailed and fully cleaned all the staff are hard working and dedicated to their jobs very team oriented More

Very easy to work with; on time; extremely curtious; I will keep going here. I expect they have my business when I get my next car as well. will keep going here. I expect they have my business when I get my next car as well. More

A very Friendly Dealership, Amanda kept me up to date with the progress of my car and ordered the parts needed for the repair of my car. The dealership also gave me a loaner car witch I was very happy t with the progress of my car and ordered the parts needed for the repair of my car. The dealership also gave me a loaner car witch I was very happy to get since I live a hour away! Thank You very much! More

We purchased tires for our Traverse. Using a rebate the tires were in line with what I would pay at discout store. Service was prompt and done on time. tires were in line with what I would pay at discout store. Service was prompt and done on time. More