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Gjovik Chevrolet Buick GMC, Inc. - Service Center
Sandwich, IL
325 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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325 Reviews of Gjovik Chevrolet Buick GMC, Inc. - Service Center
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March 06, 2021
I arrived about 7:15 for a 7:30 appointment-employees were inside and asked if I was there for service. Told me to pull in front of doors and they would open shortly. Evidently that meant they do not ope were inside and asked if I was there for service. Told me to pull in front of doors and they would open shortly. Evidently that meant they do not open until 7:30 on the dot. I understand that, but they should have told me that if I needed to be earlier just to do the night drop, which we ended up filling that out because my ride was there at 7:30. I would have filled that out when arriving at 7:15 and just left. Also, when picking up my vehicle there was a lug nut attachment in my cup holder. I thought it was yours and returned it to the salesperson. He told me that it was mine. I later discovered they had gotten into the back compartment of my vehicle and gotten it out and left the case laying in the back. I was a little surprised that they had to go thru my vehicle compartment to get that out-would have thought they would have shop one that they use. The staff was friendly and explained what they did to the vehicle, but was a little disappointed on the above issues. More
by KARDOLDER
Verified CustomerEmployees Worked With
Amanda Harper
February 27, 2021
Always very professional service. Easy to get an appointment. Courteous employees. My husband and I have purchased several vehicles from Gjovik and always bring them back for service. appointment. Courteous employees. My husband and I have purchased several vehicles from Gjovik and always bring them back for service. More
by KMM1996
Employees Worked With
Todd Fuller
February 07, 2021
Needed an oil change that day, got I and out in an hour. Very pleased.my husband passed away and I forgot about needing a oil change til the last minute. I called and was able to get in that afternoon. Very pleased.my husband passed away and I forgot about needing a oil change til the last minute. I called and was able to get in that afternoon. More
by bankin1121
Employees Worked With
Amanda Harper
January 25, 2021
Service department was great, good drop off service and they were very informative about my cars needs. Practiced good social distancing. The staff in the service department is always very friendly and hel they were very informative about my cars needs. Practiced good social distancing. The staff in the service department is always very friendly and helpful. More
by LISSAJIM
Employees Worked With
Amanda Harper
January 13, 2021
The service was awesome and the repairs that were done exceeded my expectations. I could not believe the look of my truck and it was done the same day. exceeded my expectations. I could not believe the look of my truck and it was done the same day. More
by BEECHARLES83
Employees Worked With
Todd, Amanda Harper
January 09, 2021
Great service, great staff, great pricesOnly place I Great service, great staff, great prices Only place I take my car. I have never gone anywhere else for service Got it done very quickly Great service, great staff, great prices Only place I take my car. I have never gone anywhere else for service Got it done very quickly More
by CHERYL
Employees Worked With
Amanda Harper
January 07, 2021
The service department was helpful and very accommodating in setting appointment to our need. The cost of the service and parts to me were on the high side. in setting appointment to our need. The cost of the service and parts to me were on the high side. More
by kthhrms
Employees Worked With
Amanda Harper
January 04, 2021
I have a foreign car so the oil change often is a little bit more because it requires special oil. The cost of the service was very comparable to my standard Jiffy lube and also other dealerships I’ve taken bit more because it requires special oil. The cost of the service was very comparable to my standard Jiffy lube and also other dealerships I’ve taken my car to. It’s Comforting to know that a certified mechanic is who handled my car and did a certified oil change. Versus the guy at Jiffy Lube that literally knows nothing about cars. So, if there was going to be an additional issue found these certified mechanics would be able to pinpoint it, versus your local oil change place would not. Thank you for your great service, we will definitely come again. More
by CLEARASDAYPW
Employees Worked With
Other Employees :
Greg Pawelec, Steve Squillo, Amanda Harper
