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Gjovik Chevrolet Buick GMC, Inc. - Service Center

Sandwich, IL

4.3
325 Reviews

325 Reviews of Gjovik Chevrolet Buick GMC, Inc. - Service Center

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April 30, 2021

I want to thank Todd Fuller for staying with the problem and finding a solution which should now be permanent. I am concerned that since this was a design flaw by GM Engineering and the lack of willingness More

by TJOHNSO618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Fuller, Service Advisor, Amanda Harper
Apr 30, 2021 -

Gjovik Chevrolet Buick GMC responded

Thank you for choosing Gjovik Chevrolet Buick GMC, Inc., your feedback and five-star rating means a lot to us. We're glad that both Todd and Amanda were able to help, and we hope to see you again! The Gjovik Chevrolet Buick GMC team 630-552-3422

April 25, 2021

The service was fine. It would’ve been nice if I hadn’t found grease on the handle of the car and inside the cars interior after getting in More

by SS630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Harper
Apr 26, 2021 -

Gjovik Chevrolet Buick GMC responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your service. We truly appreciate your business. We apologize, however, for not wiping up thoroughly when finished. If you would like to further discuss your concerns, feel free to contact me at your convenience. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 17, 2021

Service department was well organized and efficiently run. My appointment was confirmed the night before and I got taken in promptly and had a shorter wait than expected. More

by PLWSPARKLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Harper
Apr 18, 2021 -

Gjovik Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 16, 2021

Great experience. They were prompt in the time to service my vehicle.. Nice clean facility and up to date knowledge. They keep improving over the years. More

by KPRICE1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Harper
Apr 18, 2021 -

Gjovik Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 14, 2021

These guys misdiagnosed my car twice. Telling me I needed a new starter and battery cable which would cost over $1000 on the first visit. That was wrong! During the second visit, they told me the steering co More

by Tom M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Pawelec
May 01, 2021 -

Gjovik Chevrolet Buick GMC responded

Hello Tom, We are disappointed to hear that your experience with us has not been a positive one, and we apologize. Someone from management will be reaching out to you shortly. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 13, 2021

Todd is GREAT! He got me in on short notice and the work is always top-notch. The attention to my vehicle is what brings me back when needed. More

by KHARDING75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Harper
Apr 13, 2021 -

Gjovik Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that Todd had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gjovik Chevrolet Buick GMC, Inc.. Please don't hesitate to reach out if you need anything else. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 08, 2021

I was told my car would be washed after service was complete. That was not done. The speedometer was not reset and non of the settings were reset such as tire pressure etc which means someone from th More

by FRANWILMINGTON
Recommend Dealer
No
Employees Worked With
Amanda Harper
Apr 26, 2021 -

Gjovik Chevrolet Buick GMC responded

Gjovik Chevrolet Buick GMC, Inc. responded privately on 4/12/21 7:15 AM Thank you for this feedback., Fran We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 08, 2021

Very please with the service department. Got me in quick and finished the work in a timely manner. I will be back again in the near future. More

by BOLSON1742
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Amanda Harper
Apr 09, 2021 -

Gjovik Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gjovik Chevrolet Buick GMC, Inc.. The Gjovik Chevrolet Buick GMC team 630-552-3422

April 06, 2021

Great job cleaning my car! The head lights are amazing they look new again! The interior is exceptional it’s like show room quality! Thanks! More

by GROUNDMEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Harper
Apr 06, 2021 -

Gjovik Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amanda met your expectations. Thank you again for choosing Gjovik Chevrolet Buick GMC, Inc., we look forward to having you as one of our valued customers for many more years to come! The Gjovik Chevrolet Buick GMC team 630-552-3422

April 03, 2021

I've been dealing with this dealership since 2016 and the service department is great I get my truck serviced and detailed. I love the way they detail my truck it always looks brand new on the inside and sm More

by CALLMEBIN147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda H, Amanda Harper
Apr 03, 2021 -

Gjovik Chevrolet Buick GMC responded

Thank you for your review! We're very happy our service department continues to meet your needs. We value your loyal business and can't wait to see you next time! The Gjovik Chevrolet Buick GMC team 630-552-3422

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