Girard Nissan
Groton, CT
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The service advisor (kevin) did a great job of getting the murano into the shop as sone as possible. After being tow in.The car needed a lot of work. Struts steering linkage, a new tranfer case plus other the murano into the shop as sone as possible. After being tow in.The car needed a lot of work. Struts steering linkage, a new tranfer case plus other work.The warranty I bought paid off.The service dept did a great of getting the work done S\ More
My experiences prior to this last visit was horrible. I was treated like I didn't know what I was talking about and they said they would get one of their "great technicians" on my issue. You telling me yo was treated like I didn't know what I was talking about and they said they would get one of their "great technicians" on my issue. You telling me you don't have all great technicians? It took two tries for them to fix the issue and then I go get an oil change and the person wasn't much help at all. This past time I went, I had great service versus that last two times (which is why I gave mostly good feedback). He knew I was waiting and they did my oil change, tire rotation, and washed and vacuumed my car, on top of having to pay less than what was quoted. I kind of feel the only reason they went above and beyond this time around was because I did the personal survey their dealership sent out because it was ironically after my other experiences and before this one. If the other dealership was closer, I would go there but if they give this great service next time, I will consider going back. More
I was very pleased with my experience with this dealership. Thank you for all your help. We are planning on a another vehicle soon. We hope you will be able to help us with that purchase. Thanks dealership. Thank you for all your help. We are planning on a another vehicle soon. We hope you will be able to help us with that purchase. Thanks again. Mrs Salma Grant More
As always, it was a pleasure to have my 2005 Nissan Altima serviced at this dealership. I had to have my two belts replaced and it was done expeditiously. After the work was done, they washed my car fo Altima serviced at this dealership. I had to have my two belts replaced and it was done expeditiously. After the work was done, they washed my car for me which was great as it really needed it. I have come to realize that my Altima has been running great and has close to 130,000 for one reason and that is the outstanding work done by Chuck who is my service technician. Chuck is the only one that has been working on my car since Day 1 and it is because of him that it is still running strong. Thank you Chuck, Kevin and the entire team at Girard Nissan. More
I called my Nissan dealership to schedule a routine oil change on my Nissan Rogue. The customer service was great and did accomodate my schedule. I arrived the day of my routine maintenance and was greet change on my Nissan Rogue. The customer service was great and did accomodate my schedule. I arrived the day of my routine maintenance and was greeted very kindly by one of the customer service representatives. The day I arrived, was only 2 days after Hurricane Irene had slammed into Connecticut and I had asked if they had coffee. I was curtiously directed to the area that they had for a cup. I sat in the waiting area and was able to watch a bit of television, seeing how I had not see that for several days as well. It was approximately 1/2 later and Richard approached me to tell me that my cas had been serviced and if I had the time they would wash my vehicle for me. This was also no cost to me. The customer serive, service team and everyone that I spoke to at this dealership always have a smile and are wonderful. You have quite a team here. Thank you... Lynn Perkins More
A visit to Girard Nissan will always be a pleasant one for me. The staff is incredibly nice, the technicians incredibly proficient and the management superb. I always feel like they treat my car as if a for me. The staff is incredibly nice, the technicians incredibly proficient and the management superb. I always feel like they treat my car as if at was their own!! If I move to the other side of the planet, I will still buy all my cars from Girard.... Sincerely, Ronald E. Baratz,DDS More
I was. Treated good. Everyone was nice. I love the car. They gave me a good deal and showed me around the dealership. I will be back thanks again. They gave me a good deal and showed me around the dealership. I will be back thanks again. More
As long as I was having the front bumper repaired from an accident in a parking lot, I also had some other ding and scrapes repaired. Emil and Keith were friendly and quick and took care of everything with accident in a parking lot, I also had some other ding and scrapes repaired. Emil and Keith were friendly and quick and took care of everything with the insurance company. They also provided a free loaner car for three days! The repair work was excellent. The car looked brand new. I will definitely return to Girard Nissan for any future body repair work. More
I had a great experience with this dealership. Walked in expecting to talk about financing for a 370z and walked out owning a brand new Altima Coupe 3.5 SR. They effectively made me realize that being in C expecting to talk about financing for a 370z and walked out owning a brand new Altima Coupe 3.5 SR. They effectively made me realize that being in CT I would rather had a FWD for my daily driver with all of the snow that we get. Financing came through in 15 minutes with 0% APR. The whole process took about two and a half hours and a majority of that included the extensive test drive that I took. I sat down with the dealer and went through every detail of the car and he answered any and all questions that I had. The dealer picked me up from work the next day and took me to the dealership to pick up my new car. Great experience. Very quick and painless. More
Service of personnel at desk was great. Only had one problem. Getting the shuttle. Had expected to ride on the 7:45am one and requested it. Sat and waited until 8:10am and decided to check on where it problem. Getting the shuttle. Had expected to ride on the 7:45am one and requested it. Sat and waited until 8:10am and decided to check on where it was. I was advised the shuttle driver was sent to the DMV and nobody informed the service desk personnel. They got another man to drive me to work. I had an 8AM merchant meeting which I never got to. Next time I will remember to schedule my service visit on a morning when I don't have a committment to anything, but get to my store before opening time. Thanks. Sara Munro More