Girard Nissan
Groton, CT
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This is the second vehicle I bought in the last five months. The service and curteousness of Mr. Saad is second to none. He did not try to pressure or hassle me into purchasing anything, which make th months. The service and curteousness of Mr. Saad is second to none. He did not try to pressure or hassle me into purchasing anything, which make the whole experience that much better. The whole sale team is great as well. They follow up and make good on their promises. More
I had an emergent repair needed on my brake system for my 2005 Nissan Altima SE and needed it done the same day due to needing to drive up to Providence to catch my flight for business reasons. I brought the 2005 Nissan Altima SE and needed it done the same day due to needing to drive up to Providence to catch my flight for business reasons. I brought the car in first thing that morning and Chuck got it right in and assessed the problem. They had an issue with parts availability and the nearest parts were in Manchester, about an hour away. Rick, who is the Service Manager, drove up to Manchester and back in order to get the parts quickly and promptly. He delivered the parts to Chuck, who had already prepped the car to save time, and he repaired the brake system along with doing a complete 4 wheel brake job and a brake flush. I was back on the road by 12:30pm and made it to my flight up in Providence with no problems. As I have said in the past, it is service and quality of work such as this that makes dealerships like Girard Nissan stand out from others. I sincerely appreciate all the work that Rick, Chuck and Kevin did for me that day and this is one of the many reasons I only have my car serviced at Girard. It has been going there for 7 years for service and has 133,000 miles and still going strong. More
I had an excellent experience purchasing a new 2012 Nissan Murano SL at Girard Nissan and I am loving my vehicle. Both Sales persons (Bernie) and manager (George) were very courteous, friendly and prof Nissan Murano SL at Girard Nissan and I am loving my vehicle. Both Sales persons (Bernie) and manager (George) were very courteous, friendly and professional. They made my purchasing a pleasant experience and particularly, Bernie was knowledgeable and understood my need. I had just 'OK' experience with the Finance consultant (Mike) who sold me an extended warranty that was not backed by Nissan. He did not provide right information about the Nissan-baked extended warranty. He denied, Girard Nissan deals with Nissan's Security +Plus extended Warranty. More
Girard Nissan is always at its best, some of the most friendly, courteous, professionals in the industry. I always feel like close family when I walk through the door; whether it is service or sales. Ric friendly, courteous, professionals in the industry. I always feel like close family when I walk through the door; whether it is service or sales. Richard as always is at his best in service. More
right from the start kevin y arranged for some requested repairs. he also had rich test drive and inspect this recently purchased z with 150,000 miles; he uncovered several minor defects that needed fixing. repairs. he also had rich test drive and inspect this recently purchased z with 150,000 miles; he uncovered several minor defects that needed fixing. the repairs were handled promptly. More
From the start finding the car on the internet, the contact with Mark was friendly and helpful and the transition to James on the sales floor was seamless,James went out of his way to show us the Mura contact with Mark was friendly and helpful and the transition to James on the sales floor was seamless,James went out of his way to show us the Murano and its features,with all of this having to take place over a few days as we had to coodinate both my wifes and my work schedules.George who was handling the financing was also extremely helpful and friendly and was able to get us the best loan and payment I feel was possible for both us and the dealership. I would definately reccommend the dealership to family and friends and hope to be a returning customer in the future More
This is our third vehicle purchased at Girard. They are responsible, friendly, & efficient. Like them, like their product. They worked very hard to sell us a car. We actually came in for one vehicle and wa responsible, friendly, & efficient. Like them, like their product. They worked very hard to sell us a car. We actually came in for one vehicle and walked out with another. We were not pressured, we just changed our mind. Pleasant experience. Love our new Murano. More
Second car I've bought through Girard Nissan and Patrick. I love the enthusiasm and climate he and your dealership provide. This was a very easy and straight forward purchase. Thank You, Tomas Garcia I love the enthusiasm and climate he and your dealership provide. This was a very easy and straight forward purchase. Thank You, Tomas Garcia More
Richard of Nissan Service Dept. in Groton was very informative and made sure I was aware of the condition of my car after it was serviced/checked. He made me aware of the fact that the car's alignme informative and made sure I was aware of the condition of my car after it was serviced/checked. He made me aware of the fact that the car's alignment was (altered) out of alignment- via- hitting a curb which I remembered. I wanted to get back to Glastonbury to continue helping my daughter-- and hesitated on making an app't. for the repair. Richard, after checking with the service team which could put 2 men on the alignment and tire rotation, made the alignment happen, immediately and quickly, so that I could return to my daughter's within a reasonable time Of course, the amount/cost of this service appointment was more than I excepted but then the work was done within the same day appointment. What Good Planning and Servicing!!! Thanks again. Madelyn Hammel More
good job on replacing horn after being told it had to be ordered. replaced with one on lot; bad job reconditioning. Looked no different! Dissapointing! ordered. replaced with one on lot; bad job reconditioning. Looked no different! Dissapointing! More