Girard Nissan
Groton, CT
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This is the second vehicle I buy from Girard Nissan. Brenna, Austin, and George are great. They make the process seamless, quick and painless. Brenna, Austin, and George are great. They make the process seamless, quick and painless. More
I bought a new Nissan Sentra in July of 2022 from Girard Nissan. So far the service department has been very good to me. They are knowledgeable and very personable. I enjoy taking my car there for service Nissan. So far the service department has been very good to me. They are knowledgeable and very personable. I enjoy taking my car there for service. More
Overall, my experience with Girard Nissan was brief. I found a Rogue I was interested in, then inquired about it and was delighted by the salesperson and their enthusiasm and personability. However, I d I found a Rogue I was interested in, then inquired about it and was delighted by the salesperson and their enthusiasm and personability. However, I didn't spend too much time thinking about making a purchase there due to a misunderstanding. Possibly, their approach to financing should be updated. Possibly, I would be driving a Nissan Rogue. More
My car was towed to Girard Nissan after an accident that I had in October of 2021 I understand they had a hard time getting some parts but their communication is terrible. Here we are in April and I stil I had in October of 2021 I understand they had a hard time getting some parts but their communication is terrible. Here we are in April and I still do not have my truck back It went in the paint shop 3 weeks ago just started to be re assembled 4/6 then has to be re calibrated and a front end alignment. I understand the problem with the parts but the service why does it take so long. No updates on it unless we call them and then it is one excuse after the other. It isn't at this dealership it is at the body shop next door, we didn't order the parts the body shop did, no we didn't the dealer did. One lame thing after another More
The worth experience I eve had with car delar The customer services really bad they are not honest they never keep their word I wish to give them no stars they lie to me The customer services really bad they are not honest they never keep their word I wish to give them no stars they lie to me More
Tread carefully with this place Tread carefully and keep your guard up with this place. Do your due diligence, and don't take their word for anything. Seem nice and friendly at face Tread carefully and keep your guard up with this place. Do your due diligence, and don't take their word for anything. Seem nice and friendly at face value, but I really got screwed out of the truth during the lease financing, via false information provided to me regarding my liability responsibility that was NOT rolled over or included in my financing of new lease. I was told at most I would get a bill for 30 days of taxes. Instead I got a bill for $500 worth of taxes. To top it off, ever since then and for WEEKS, they have been telling me that they are working to resolve the discrepancy on my behalf. I no longer have any faith that they were ever or are doing anything to try and make their misinformation right. Wish I could take back my down payment. Congrats on getting your bonuses. You're welcome. Sorry that honesty missed out on having a spot in this "relationship". More
Terrible Experience! Would give no stars if possible. I had recently bought a car on April 13th, 2019. I have been driving around on a dealer plate for over a month now. They still haven't registered the I had recently bought a car on April 13th, 2019. I have been driving around on a dealer plate for over a month now. They still haven't registered the car a month later now. I've made multiple phone calls to find out what is going on and they have given me the run around every time. Even better the story changes every time I speak with them. First it was they domt do registration mid month and weren't worried about it until the end of the month. So I waited patiently until the end of the month and followed up with a phone call and still nothing. I get bounced around from person to person and every time you speak with someone they are clueless. I asked if there was a problem with the bank. Answer was no. Asked if there was a problem with dmv and of course the answer was no. 5 phone conversations later and here I am with no ownership of my Nissan Sentra yet I'm still making payments to the bank with a clueless staff at Girard Nissan. Apparently they lost the title and now I am getting notices from dmv of how I need to re-register and do emissions on a car I traded in over a month ago. The salesman George's response was you figure it out it's not our problem. I am beyond finger right now of the unprofessional of every person dealt with. Worst experience of life, will never do business there again and I would not recommend them to anyone!!! More
AMAZING Austin was amazing along with George, and the rest of the crew. They made the process so easy. I love my blue Titan SV. Go see them you won’t regret i Austin was amazing along with George, and the rest of the crew. They made the process so easy. I love my blue Titan SV. Go see them you won’t regret it. More
Great Deal!!!!!! It was my first time financing a car. I bought it for my wife and kids to be safe and have reliable transportation. I got an awesome deal and warranty It was my first time financing a car. I bought it for my wife and kids to be safe and have reliable transportation. I got an awesome deal and warranty from Girard nissan. Salesmans name was Carlo. He was very helpful and friendly. No pressure, no hassle, great service. I must say that all stories i have heard about dealerships are not true. This was a good experience and i recommend this place to anyone. Thanks to Girard we have a new car that we can afford. It's a wonderful feeling. Girard nissan is a great dealership. More
doesn't pay attention to the small details recently had some body work there staff was great and friendly. overall work was good. had a few unforeseen problems beyond there controlled that they recently had some body work there staff was great and friendly. overall work was good. had a few unforeseen problems beyond there controlled that they handled very well and as quick as they could in getting multiple replacement parts till getting the one that work properly. My issue was with the final product detailing of the car the first time was awful the way they buffed out the repaired area so brought back and they corrected but then left the area where pin stripping was removed un buffed so you can see the lines from old pin stripping it's this little detail that is hurting there quality of work just not a complete job More