Girard Ford

Body Shop Parked car was hit on the front end. Took to Girard Ford to have repairs done. Took 3 days to make repairs. Bumper and front parts were changed. When Parked car was hit on the front end. Took to Girard Ford to have repairs done. Took 3 days to make repairs. Bumper and front parts were changed. When car was returned to me, lots of screw were missing, screw were loose, part were not line up right, fender liner was not installed correctly. Took the car back for a second time, and the head light cover was scratched, Screws and clips needed to be replaced, left off one of the mud guards, left rags in the engine compartment and fender liner was not fixed. Too much time spent on this car. Still, the fender liner is not correct. Found new scratches on the car. Will never use this body shop again. More

Great experience! Just purchased our beautiful Lariet Ranger from Junior Gutierrez. He was knowledgable, pleasant, and made the whole sales adventure easy. He even ma Just purchased our beautiful Lariet Ranger from Junior Gutierrez. He was knowledgable, pleasant, and made the whole sales adventure easy. He even made modifications to make us totally satisfied. We would definitely recommend him and the dealership. He kept us informed regarding the status and worked to secure a fair price. He shows real enthusiasm and was highly professional every step of the way. More

Service Department I took my Ford car for service st Girard Ford Norwich CT the service was excellent. The service gentlemen Fernando was awesome and explained everythin I took my Ford car for service st Girard Ford Norwich CT the service was excellent. The service gentlemen Fernando was awesome and explained everything to me and answered all my questions. I will definitely return to Girard Ford for service again. Thank you Fernando for a smooth visit. More

they lied about a quote they gave my wife they told my wife to fix the air conditioner would be 301.87-30.00 oil change the she leaves lot get half way home doing the same thing it was doing they told my wife to fix the air conditioner would be 301.87-30.00 oil change the she leaves lot get half way home doing the same thing it was doing . return to dealer ship to fix the job was quoted an additional 800.00 plus.we would not have fixed any of the problem knowing the cost. so now we have been charged nearly 300 dollars and it works the same as when we brought it in. More

excellent in dealing with Bob Bevard just bought a truck excellent experience the whole process was more than I expected I didn't think I would go home wi in dealing with Bob Bevard just bought a truck excellent experience the whole process was more than I expected I didn't think I would go home with a truck today More

Maneck Sopariwals, sales manager . The best dealership to work with. Maneck, sales manger was terrific to deal with. Arron Morello, business manager was also pleasure to work with. The best dealership to work with. Maneck, sales manger was terrific to deal with. Arron Morello, business manager was also pleasure to work with. Great dealership. Five stars.👌👌👌👌 More

Disappointed with Service Disappointed with the results of Service. I stopped by to get a extra key made and have the car detailed. They told me that it would be about an hour Disappointed with the results of Service. I stopped by to get a extra key made and have the car detailed. They told me that it would be about an hour and half. It ended up taking six hours. Having the car detailed was a waste of time. Have to get the car redone all over again. They need to work on their customer service and get people who take pride in their work. Once very disappointed with the results I got More

that all dealership is a jog sales doesn't do one thing they say,service cant fix any thing ,iven if you go there to show them the problem ,they make bilive in the respond for to sales doesn't do one thing they say,service cant fix any thing ,iven if you go there to show them the problem ,they make bilive in the respond for to you call they want do it right but they don't ,just one lie after a lie,stay away More

Very odd experience I despise this business and the way they conduct sales. Management acts very rude, bizarre and I think they wanted me to leave without buying anything I despise this business and the way they conduct sales. Management acts very rude, bizarre and I think they wanted me to leave without buying anything. Every vehicle seen in a recent ad had been 'sold' and they 'had nothing else in my price range'. Oddly, I don't have a set budget, only a low level of needs. They made me very uncomfortable and I would never return there for any reason. Told me they would fix a couple minor problems and detail car before pickup but did nothing. More

Scummy used car dealership I have had nothing but problems with my used dodge which I bought two weeks ago and many of the problems came about only days after driving it off the I have had nothing but problems with my used dodge which I bought two weeks ago and many of the problems came about only days after driving it off the lot. From axle problems, bad break lights and check engine light issues. I have been told from the dealership it is not their problem due to them selling the vehicle as is. More