Girard Ford
Norwich, CT
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Just bought a new Ford Explorer And my salesman Bob Bedard And Doug the manager,the tech guy, finance man Were so helpful if you’re looking for a new car this is the place to go they are so respectful Bedard And Doug the manager,the tech guy, finance man Were so helpful if you’re looking for a new car this is the place to go they are so respectful kind and helpful I recommend them highly So try Girard Ford sales More
Had a few issues come up all at once with my truck wasn’t sure if it was safe to drive. When came in the young lady at the desk told me I wouldn’t be able to get my truck in for weeks and was short and rude sure if it was safe to drive. When came in the young lady at the desk told me I wouldn’t be able to get my truck in for weeks and was short and rude. Her coworker came over introduced himself- got me in that day. Didn’t take it personal as she seemed to have the same attitude with everyone. Worked with Josh who let me know I was looking at a diagnostic, how long it would take, and got me a ride home with their shuttle. Called me exactly when he said he would and got me a ride back as well. He was friendly, direct and honest with me about the amount of work needed. He took me back to the shop to show me the issues so I could see for myself. He went over in depth what repairs needed to be done in what order based on safety/urgency as I couldn’t do all the work at once. He spent a good amount of time answering my questions and addressing my concerns . I will definitely be coming back to have him finish the rest of the work. I had a great experience with the tech as well I believe his name was Ethan or Ian. More
beyond what I expected I brought my car in as an "emergency" repair-- water was flowing out and the car was near over-heating.Although it was a busy Saturday and they weren' I brought my car in as an "emergency" repair-- water was flowing out and the car was near over-heating.Although it was a busy Saturday and they weren't taking appointments, Gabe found a lift and did a thorough diagnostic. He ordered the part ( for a 1990 vehicle) and let it occupy the lift. I think this was beyond expectations and I am sincerely grateful for having an emergency be so carefully looked after. Alan Bernstein More
Helpful,friendly,knowledgible staff This is our third lease and the most efficient and honest one yet. Cody and Ed were a pleasure to deal with...i.e...knowledgible, up front, AND with This is our third lease and the most efficient and honest one yet. Cody and Ed were a pleasure to deal with...i.e...knowledgible, up front, AND with a sense of humor to boot. More
After purchasing a truck 3 months ago, for 8000.00, and having to put in thousands of dollars in repairs, I went to Girard Ford, and Bob Berard helped me out of a bad circumstance, and put me in a 2013 f-1 having to put in thousands of dollars in repairs, I went to Girard Ford, and Bob Berard helped me out of a bad circumstance, and put me in a 2013 f-150 truck.hassle free.can't thank Bob berard enough and would recommend him exclusively.thank you Kathy fadden More
I recently purchased a used F150 from Girard Ford and I had an excellent experience. My salesman Junior was very knowledgeable and made the experience smooth and easy. Every question I had was answered, had an excellent experience. My salesman Junior was very knowledgeable and made the experience smooth and easy. Every question I had was answered, he was very professional and friendly and overall I couldn’t have asked for a better car buying experience. They also have a great selection of cars with all the goodies I was looking for. Great job, my future business will be with Girard Ford More
went in for service and came home with a new "preowned" f150 While waiting for my vehicle to be serviced, I walked around the sales lot. A 2017 f150 caught my attention; low miles and like new condition. The While waiting for my vehicle to be serviced, I walked around the sales lot. A 2017 f150 caught my attention; low miles and like new condition. The sales manager, Maneck Sopariwala, approached me and provided answers to my questions. Very helpful and straightforward. Gus More
Did not buy but was treated very well I was comparing the 2019 Ram 1500 Laramie with the 2019 Ford F150 Lariat. Bob Bedard and Eddie Isenburg both were very helpful and accommodating and k I was comparing the 2019 Ram 1500 Laramie with the 2019 Ford F150 Lariat. Bob Bedard and Eddie Isenburg both were very helpful and accommodating and knowledgable and were able to give me solid quotes on a very difficult truck to find (Crew cab, 6.5ft bed). They were unable to beat RAMs price which is why I ended up not buying from them (trucks were very comparable). Ed is a real straight shooter, will tell it like it is and was an absolute pleasure to deal with. If I was in the market for a Ford I wouldn't hesitate to use Girard. More
Has anyone brought up a civil lawsuit against these people I just want to know if anyone has had to bring up a lawsuit against this dealership in order to get them to fix an issue they caused when working on y I just want to know if anyone has had to bring up a lawsuit against this dealership in order to get them to fix an issue they caused when working on your car More