Girard Ford
Norwich, CT
Filter Reviews by Keyword
By Type
Showing 223 reviews
In regards to Mr. Farrar's Inaccurate post , posted here below this one , Let me clarify what actually took place ; Mr. Farrar was very misleading and inaccurate in his review . I believe he is more u below this one , Let me clarify what actually took place ; Mr. Farrar was very misleading and inaccurate in his review . I believe he is more upset that he came into the dealership looking to make a very difficult transaction ( which included 3 pieces of equipment) that he desired to trade in , that he DID NOT bring with him to be evaluated by the dealership, and then buy a 4th piece of equipment along with one of the three he just traded in (following me here ? ) And on top of that Mr. Farrar expected it all to be done in a very unrealistic time frame . Mind you as it was , Mr. Farrar was here for a total of 15 minutes , 5 of which was visiting our restroom , and thought he was here way to long . When I explained to Mr. Farrar that what he was trying to accomplish would take much more time than he was allowing and I Was very open to pick up the ball at another time when he could take more time out of his busy schedule and have all the pieces of the puzzle present at the dealership , he wasn't hearing it , and he stormed out . I guess my explaining to the young man , what reality was , led him to misunderstand , him not getting his own unrealistic way with me being rude , Rather than what actually happened , Me as a professional just being honest with him. I know , a little different from what he described right ........... Unfortunately anyone can type fraud in any manner they decide too. Unless one is willing to take the time to rebut , than the average consumer takes it to be true. . Sincerely, Robert More
Amanda was helpful in the internet department. Robert was very rude. Classic used car salesman type of guy. Really ruined what I hoped would be an easy purchase. very rude. Classic used car salesman type of guy. Really ruined what I hoped would be an easy purchase. More
This is an excellent dealership in CT. Junior the sales consultant was superb! The business manager and sales manager were great as well. No pressure tactis at this dealership. They answered all my questio consultant was superb! The business manager and sales manager were great as well. No pressure tactis at this dealership. They answered all my questions and their main goal was to make the customer welcome and satisfied. I give them 100% rating for the experience I had. More
I just traded in a truck for a new Ford truck. Today was the day - Luis reviewed paperwork with me, transferred my license plates, explained features on the truck, and took me for a test ride before we comp the day - Luis reviewed paperwork with me, transferred my license plates, explained features on the truck, and took me for a test ride before we completed the process. Luis was very helpful, knowledgeable, patient, professional and polite. Aaron closed out the financial aspect of the sale and Eddie was patient in answering my many phone calls as to when my truck would arrive in Norwich. This is a great team at Girard - thank you! Bernard More
I brought my 2011 Ford Ranger to Girard Ford, Norwich CT, for glass and body damage. The vehicle came out looking better than new... far exceeding my expectations. The staff at Girard Ford Collision Center w for glass and body damage. The vehicle came out looking better than new... far exceeding my expectations. The staff at Girard Ford Collision Center was very friendly, proficient, and reassuring. They kept me posted throughout the process. I highly recommend Girard Ford, Norwich CT. for their service. They deserve 10 stars!!! 🏎🏁😎👍🏻 More
Doug and Maneck were soo awesome and helped me through this process with ease. I would recommend this dealership to everyone. Keep up the good work guys. Also Aaron in finance was great too ! Thanks guys this process with ease. I would recommend this dealership to everyone. Keep up the good work guys. Also Aaron in finance was great too ! Thanks guys great job !! More
Third vehicle purchased from Girard. Salesman Bob was a pleasure to work with and worked hard to find the correct vehicle. Aaron the finance manager clearly explained the paperwork. I highly recommend. pleasure to work with and worked hard to find the correct vehicle. Aaron the finance manager clearly explained the paperwork. I highly recommend. More