Girard Ford
Norwich, CT
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I started using Girard for service to my SUV when I moved to the area. They are ALWAYS pleasant in service, always helpful and don't treat me in a condescending manner because I'm a woman. I enjoy working w to the area. They are ALWAYS pleasant in service, always helpful and don't treat me in a condescending manner because I'm a woman. I enjoy working with them. I find they are always honest about what my car may need or not need and don't push me to spend money I do not have. Thanks! More
They did a great job fixing my car after an accident. However they had my car for 2 weeks, when you work 45 minutes from home, 2 weeks becomes a long time. A week after i got it back I had to have a tire However they had my car for 2 weeks, when you work 45 minutes from home, 2 weeks becomes a long time. A week after i got it back I had to have a tire replaced because it had a bulge... something I would think they might have caught? Overall they did a great job and I would bring my car there again. The ladies in the office are very friendly. More
The Service department is good, but while there I spoke with the Salesman and Sales Manager about trading in my 2009 Fusion, Joe the Salesman did a good job, but all the pricing had to be done by the Sales with the Salesman and Sales Manager about trading in my 2009 Fusion, Joe the Salesman did a good job, but all the pricing had to be done by the Sales Manager. The Sales manager gave me a trade in amout of $9,000 for my car which he said was in excellent condition. I thought this was somewhat low, so I checked the Kelly Blue Book and it states my car wth 75,000 miles in excellant condition has a value of $13,625 Good $12,825.00 and for fair $11,425.00. Perhaps rather than the Sales Manager not knowing what he is talking about should do more reasearch. Although I really like the Service Department, the Sales Manager has left me with a sour taste and has convinced me that I now must seek another Ford dealership. Perhaps Whaling City Ford or Flood Ford. More