Girard Ford

Of all my dealership interactions, this was by far the best and least stressful. We went in looking at a specific vehicle but there was no pressure. My husband and I were welcomed at the door, the car was best and least stressful. We went in looking at a specific vehicle but there was no pressure. My husband and I were welcomed at the door, the car was pulled around immediately. The time was spent showing me the different features of the vehicle before purchase. At the time of purchase time was spent getting my phone synced with the car, reviewing functions and features all in a very relaxed manner. I felt Chris would have spent as much time with me as needed. In fact he came in on his day off. He met with me on Saturday to review some questions I had. The closing process with Keith was very smooth. I love the car and would recommend Girard Ford. More

Great service from the first minute. Worked together to come to a solution about some issues that I had with the vehicle. Al always met me in the parking lot when returning for the post sale service appoin come to a solution about some issues that I had with the vehicle. Al always met me in the parking lot when returning for the post sale service appointments. Only issue...1.5 hours to get the truck washed? And they have an auto washer machine. Sad. Overall, great experience. I would definitely buy there again. More

Bought a new 2011 Fusion from them...though there for 5 hours, they were very courteous and worked to get me the best deal on my trade and financing. Have a warranty issue, so we'll see how that works out hours, they were very courteous and worked to get me the best deal on my trade and financing. Have a warranty issue, so we'll see how that works out later this week. Overall a good expierence, would go there again. More

I have done business with Girard Ford many times and each experience has been a positive one. Everyone is very helpful and accommodating and I know I'm getting great customer service and a good deal. experience has been a positive one. Everyone is very helpful and accommodating and I know I'm getting great customer service and a good deal. More

I bought a new Escape in November 2010. I've had reason to go for warranty service for two issues. Not easy issues! Bill was helpful, courteous, diligent, and a good advocate as we worked through the pro to go for warranty service for two issues. Not easy issues! Bill was helpful, courteous, diligent, and a good advocate as we worked through the problems. Both issues have been resolved to my total satisfaction. More

Girard Ford, These Guys & Gals are just super. Girard Ford, These Guys & Gals are just super. Always upbeat and courteous. Always helpful and quick. We like em so much we bring the donuts. ;>) Girard Ford, These Guys & Gals are just super. Always upbeat and courteous. Always helpful and quick. We like em so much we bring the donuts. ;>) I tell them what I want and walla, they get it for me. Its just that simple. I do all my business there. They are really friendly...... especially if ya bring the donuts. Prices are right in line with others or lower. And they get you a great deal on financing if you have to go that way. Their all a bunch of arm wrestlers but you can haggle them down and they will try to tailor the deal to your needs. They do got the coffee........... Scott Bailey CT More

I WENT TO GIRARD FORD FOR AN OIL CHANGE AND TIRE ROTATION. THEY WERE COURETIOUS AND EFFICIENT.THEY ANSWERED QUESTIONS ABOUT MY VAN AND WERE PATIENT. I WILL GO BACK FOR NEXT REQUIRED WORK ON VAN. GRE ROTATION. THEY WERE COURETIOUS AND EFFICIENT.THEY ANSWERED QUESTIONS ABOUT MY VAN AND WERE PATIENT. I WILL GO BACK FOR NEXT REQUIRED WORK ON VAN. GREAT PEOPLE TO WORK WITH. RAY KLIMASZEWSKI OWNER OF 2007 FORD FREESTAR VAN More

After purchasing a 2007 Focus as per their request I gave them a list of defects, out of three one was taken care. Their service department says all were checked and were ok. The solenoid on the truck still them a list of defects, out of three one was taken care. Their service department says all were checked and were ok. The solenoid on the truck still hangs up, and the speed control on the wipers still does nor work. Also the highbeam switch does not work. I have never received an paper on the extended warranty I purchaced, nor have recieved a spare key, even thoug I bought the key replacement policy, and requested a key from my salesperson. More

We bought a used car from them and everything went well until we tried to transfer the license plates from our previous car. The DMV informed us that the dealer had to transfer the plates. After repeated c until we tried to transfer the license plates from our previous car. The DMV informed us that the dealer had to transfer the plates. After repeated calls to the dealership, it took the dealer 4 business days to get this done. The DMV is 5 minutes from the dealership. Carl was very helpful finally getting this done. 4 days seems excessive to get someone to drive to the DMV (5 minutes away) and straighten this out. I realize the DMV is a pain to deal with, but it took them 4 days before they ever went to the DMV, which as I said earlier, is 5 minutes away. We put "YES" for recommending the dealer, but we will probably go to other Ford dealers in the area before returning here. More

Incredibly friendly and personable staff, kept me apprised of my car's status. I've been to this dealer several times for routine maintenance and they've always treated me well. Their prices are inc apprised of my car's status. I've been to this dealer several times for routine maintenance and they've always treated me well. Their prices are incredibly fair and made me a little ashamed to pay what I've paid in the past. I would definitely recommend this to my friends. More