Girard Ford
Norwich, CT
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Robert R the dealer made it nice easy and smooth to purchase a car for my Son. He was not pushy and helped out alot. Also Doug the manager is the best. No pressure got the job done quickly. And the fi purchase a car for my Son. He was not pushy and helped out alot. Also Doug the manager is the best. No pressure got the job done quickly. And the finance guy was great also. Good job fellas. Great team I buy all my cars there. More
I used this dealer for my routine services an thought i could trust them with my 2017 Lincoln MKZ. My check engine light came on at 70,000 miles and I was told i needed new spark plugs. 500 dollars and one could trust them with my 2017 Lincoln MKZ. My check engine light came on at 70,000 miles and I was told i needed new spark plugs. 500 dollars and one week later the engine light was back on. Now i am told I need a new engine. It is under warrenty so we say lets get it done. 3 days after getting my car back I am on my way to Baltimore to board a cruise for my 50th birthday when my car starts smoking immensely and the thermostat reads Hot. I had to pull over on the busy freeway with a 3 year old and 5 year old in the back seat. My coolant was leaking all over ground and I had to have my car towed to a ford dealer in Maryland. Turns out the coolant hose was not put on correctly from the engine replacement. 873.00 it cost to fix and Girard Ford would not pay me back on penny. I trusted this dealership and I thought customer service meant something to them. Everyone one makes mistakes we are all human but it is inhuman to know you are in the wrong and not try to make it right. This company did not even offer me an apology and the service manager refused to even speak to me. More
Sales Manager Manny and his Girard Ford team worked together great. Like a well oiled machine. We are so happy with how the process was handled, with Luis's help, and drove out with a great great deal together great. Like a well oiled machine. We are so happy with how the process was handled, with Luis's help, and drove out with a great great deal and big smiles. Happy Holidays More
Worked with Maneck Sopariwala from Girard Ford for almost 2 years to get my 4 door Bronco. He kept me informed as the dealership was updated from Ford and worked with me to get what I wanted as fast as I co 2 years to get my 4 door Bronco. He kept me informed as the dealership was updated from Ford and worked with me to get what I wanted as fast as I could. When theBronco came in evetyrhing was as he said it would be. This was my 7 Ford from this dealership location and my third Ford working with Maneck. And I was just as happy with this purchase as I was with the other 6. More
My experience with girard ford was excellent from the general manager to the sales manager I always felt I was getting a fair deal. Even it took a little longer than I would have liked. I highly recommen general manager to the sales manager I always felt I was getting a fair deal. Even it took a little longer than I would have liked. I highly recommend the dealership for any of your future dealings. More
I was at the dealership on a late afternoon picking up my 2013 Mustang after being serviced. I ran into.Bob Bedard as I was leaving and showed him my 2013 Mustang. I mentioed I was considering a newer model 2013 Mustang after being serviced. I ran into.Bob Bedard as I was leaving and showed him my 2013 Mustang. I mentioed I was considering a newer model Mustang. Even though it was late, Bob took me outside to show me a 2015 Mustang that he said was in mint condition with low miles. He was right on the point, MINT. Bob was knowledgable and very pleasent. No pressure and by the next day it was a done deal. The price of the Mustang was very reasonable. When it was time to take the Mustang, home, Bib was right there to shuttle me home. I am very pleased with Bob and Girard Ford and have been for years as they have serviced my cars and Bob added to the experience. I would certainly return if needing a vehicle in the future. More
I went into the dealer ship for the first time the salesman was Bob Bedard he was more than helpful he told us our options as far as finance and which vehicle was best suited for our needs he took the salesman was Bob Bedard he was more than helpful he told us our options as far as finance and which vehicle was best suited for our needs he took the time to help with the settings on the car and if there was something he couldn't do he got assists from his coworkers, yes this is a dealer ship I would recommend to family and friends very impressed and pleased. More
I purchased a vehicle from Maneck Sopariwala, he was extremely professional and easy to work with. He worked with me to stay within my budget. I test drove the vehicle in the am and drive it home that extremely professional and easy to work with. He worked with me to stay within my budget. I test drove the vehicle in the am and drive it home that afternoon, 1 stop shopping. Maneck made and all of the staff were friendly, It was apparent everyone enjoyed working together. More
Bought two vehicles recently at Girard Ford and I must say that I am delighted with both experiences. Sales Manager, Maneck Sopariwala, was professional, courteous and extremely helpful. His more than thr say that I am delighted with both experiences. Sales Manager, Maneck Sopariwala, was professional, courteous and extremely helpful. His more than three decades of experience with Ford showed throughout both purchases. General manager, Douglas Burt, and finance manager, Aaron Morello, also made both purchases a pleasurable experience. I highly recommend this dealership. More
Maneck Sopariwala was very professional and willing to work on price to make a deal. Dealer was very friendly and down to earth. Fast instant delivery is very convenient making the experience better. I wo work on price to make a deal. Dealer was very friendly and down to earth. Fast instant delivery is very convenient making the experience better. I would recommend this dealer for a good auto purchase experience. More