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Girard Ford

Norwich, CT

4.7
223 Reviews

450 W Thames St

Norwich, CT

06360

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Showing 223 reviews

May 12, 2012

I had a good experience with this dealership when buying my Escape. They gave me a good price and worked with me so I was able to get the one I wanted. More

by Zach1730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Fisher
May 12, 2012

Was out to test drive for a new used car for myself. Miguel DePina was very friendly/Knowledgeable and made a great first impression of dealership. The manager Roger appears to have a good working rela More

by mlzimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel DePina(sales associate), Roger(sales manager), Jose Arriaga(service consultant)
May 10, 2012

My experience with Girard Ford was great from the moment I walked in the door. Both Miguel and Scott were very kind and courteous and extremely helpful with my car search. They listened to what it was I was More

by angeltriplea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Depina and Scott Menard
May 09, 2012

I had a geeat experiance, from scheduleing the appointment online, to the friendly greeting as I entered, to the relitively short time for servicing, and the service managers giving me the options More

by wend031988
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Mesloh
May 06, 2012

I swore to my husband I was just looking. We loved dealing with Girard, we walked off the lot with a car we really didn't need. Now that's going above and beyond. Highly recommended More

by shesgonecountri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc & Steve
May 03, 2012

Brought my Acura Mdx in after Allstate recommended them due to a tailgate accident.Explained all problems with my car.After 11 days picked my car up was told everything was fixed.On the way home realized t More

by debbie1974
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
DEBRA FRECHETTE
April 30, 2012

Salesman had good knowledge of the trucks I was looking at.Minor details with the truck were addressed and fixed quickly with no hassles.would recommend dealership to others. More

by wallyu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenthal
April 28, 2012

Went in for routine service that was done both expediently and professionally. A secondary problem was diagnosed that revealed my passenger side mirror needed replaced which again was done quickly More

by MacTaggart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Petreccia
April 17, 2012

Had an awesome experience. I was very nervous about working with a New Salesperson, but Keith Wood was AWESOME!! He was very thorough, very knowledgeable and I trusted him. I also had positive experi More

by heidimarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wood
April 08, 2012

The friendliness of the salesman was above par. The The friendliness of the salesman was above par. The wait for the finance person should not have taken as long as it did since there was nobody else More

by Norm Frechette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Normand Frechette
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