Girard Ford
Norwich, CT
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Joe was phenomenal in working this deal. Great Job Joe... it was a pleasure working with you. The finance department did an awesome job getting things done in a timely and speedy fashion. it was a pleasure working with you. The finance department did an awesome job getting things done in a timely and speedy fashion. More
I was able to get service within a few hours for a reported rear right wobble observed by someone driving behind the truck. All wheels were re-balanced--no major problems were found. Also oil change reported rear right wobble observed by someone driving behind the truck. All wheels were re-balanced--no major problems were found. Also oil change was done and 5,000 mile multi-point inspection completed. More
Awesome salesman! Really worked with me to make my purchase everything I wanted! Very friendly and helpful. I will definitely reccommend him to my friends looking to purchase a new car! A++ purchase everything I wanted! Very friendly and helpful. I will definitely reccommend him to my friends looking to purchase a new car! A++ More
This was a painless buying experience. I had a very good idea of what I wanted in a truck with the exception of the motor. The salesman suggested I drive a few different models to help with my decision. I t idea of what I wanted in a truck with the exception of the motor. The salesman suggested I drive a few different models to help with my decision. I think I spent 2 hours there start to finish.....including agreeing on a price and picking up the truck the next morning. It took longer to wait for the person that does the financing to have the forms ready to be signed and for his attempt to up sell items I told him I was not interested in than it did for the salesman to take me on several test drives and come to an agreement on the price of the truck. Joe Sabourin made this a great buying experience. More
My last Ford I bought at a different dealer and was not happy at with the service. I brought my Ford to Girard and they have done an outstanding job on my ford for the last two years. So when I started loo happy at with the service. I brought my Ford to Girard and they have done an outstanding job on my ford for the last two years. So when I started looking for a new truck, I shopped around and then came to Girard and their deal blew everyone else out of the water in less than a hour. Very Happy! More
My experience working with Joey,Val and Keith was EXCEPTIONAL.I know they had a hard time getting me into the car I wanted but they just never gave up.I was VERY happy with being treated like I was r EXCEPTIONAL.I know they had a hard time getting me into the car I wanted but they just never gave up.I was VERY happy with being treated like I was really someone they cared about and wanted to make happy. Dealing with Joey was a real joy.He's an exceptional salesman and very easy to talk to.He walked me through everything I had to know about the vehicle and made sure I understood before letting me leave the lot.I left there comfortable that I knew all there is to know about my new vehicle. Keith was like the eveready battery and kept going and going till he had a loan approved for me.When I was down for the count and thought all else was said and done he just kept going and got me into the vehicle I really wanted. Peter Christopher was a real sweetheart trying to find the exact car that I wanted and had the patience of a saint with me.Thank you Peter. Kudos to the whole Girard Ford Crew Deb Howard More
They went out of their way to find the Edge, get the Edge to the dealership, and all promises were kept. Miguel was great to work with. We will use them again. to the dealership, and all promises were kept. Miguel was great to work with. We will use them again. More
I was extremely pleased with my new truck purchase experience. The salesman who helped me, Rob Dwyer, was extremely knowledgeable, friendly, and not pushy. He guided me though the whole process with experience. The salesman who helped me, Rob Dwyer, was extremely knowledgeable, friendly, and not pushy. He guided me though the whole process without a glitch. Brenden Walshe was also most helpful with price negotiations as was Mike Collins. They were very fair in the price they gave for my trade in and the price I paid for the new one. I felt I got an excellent deal. This is my third F150, and undeniably the nicest truck I've owned. I would recommend this dealership highly to anyone who is in the market for a Ford vehicle. More
I had been shopping around for a new Focus hatchback, new the equipment I wanted, and began pricing the car at different dealers. Not having much time in my hectic life to play the car-buying game, I wanted the equipment I wanted, and began pricing the car at different dealers. Not having much time in my hectic life to play the car-buying game, I wanted the best price I could get without having to dance around a bunch of salesmen. I contacted the dealers who had the car I wanted and requested their best price. Pete Christopher sent me a very good, fair price for the car (for both buyer and dealer) while at the same time beating the other dealers (who obviously didn't think I was serious about not having time to play the game). Girard won my business based on Pete's quote. Joe Sabourin, while young, turned out to be great to work with. He was so excited about the Focus, showed me every inch of the car, told me what every button was for. The salesmen at other dealerships did not do that, they just took me for a test drive and I had to ASK what the buttons were for! Joe was also very pleasant and fun to talk with. The test drive was a pleasant experience, and I was happy to give him the sale. Keith was easy to deal with re. finalizing the sale. The only bump in the road was that communication broke down between my lender and the dealership, and I had to make dozens of phone calls and emails to get the purchase agreement sent from dealer to lender. The problem was ultimately on the Lender's side, but I wish both parties had worked harder to communicate with each other instead of leaving me to do all of the work. I felt as if the dealer HAD the sale, and the lender HAD the business, so at that point they stopped caring if the customer was satisfied. But, we worked it out and all ended well. Overall great experience. Will recommend Girard to friends and family. More