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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.4
92 Reviews
Call Service Center (706) 535-7281

92 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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January 01, 2025

Very disappointed in the attempt to completely take advantage of my wife (by trying to sell additional services that were completely unfounded) while she was there getting her std. 100k service complet More

by shawn.springston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morris Malcolm
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Jan 03, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback with us. We’ve made multiple attempts to contact you, including leaving a voicemail, but unfortunately, we haven’t been able to connect. We want to ensure your vehicle is in the best possible condition, and the additional services we mentioned do require attention to maintain its performance and safety. Please feel free to reach out to us at your earliest convenience so we can address any concerns and assist you further. Thank you, and we hope to hear from you soon.

December 28, 2024

Excellent Service Department. They were prompt, courteous and communicated very well. I would highly recommend! More

by canadianlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel
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Dec 29, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your excellent experience with our service department at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in providing prompt and courteous service, and your recommendation means a lot to us. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 22, 2024

The service center is very prompt, courteous, and quick in and out for the regular maintenance More

by vas.adusumilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the sales / mgmt. dept individual
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Dec 24, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service center at Ginn Chrysler Jeep Dodge Ram to be prompt, courteous, and efficient for your regular maintenance. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 21, 2024

My Jeep would not start. Ginn thoroughly checked, rechecked & confirmed my battery needed charging. I was very pleased with the service I received & was super relieved to get More

by lslarson1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 23, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Ginn Chrysler Jeep Dodge Ram and that your Jeep is back to running beautifully. We always strive to provide thorough checks and excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 21, 2024

Very Good customer services, and good quality jobs done, good communications, I feel very comfortable with your business. More

by wsgatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk of services
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Dec 23, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with the customer service and quality of work at Ginn Chrysler Jeep Dodge Ram. Your comfort and satisfaction are our top priorities. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 21, 2024

My car oil pump went out right after I got the oil change. The oil filter was half full and it went to knocking.. More

by Irene Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their names
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Dec 26, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Irene. I understand your concerns regarding the oil pump issue after your recent oil change at Ginn Chrysler Jeep Dodge Ram. I appreciate your feedback and would like to work towards a resolution. Please reach out to me directly so I can address this matter and assist you further. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 19, 2024

Since I've had my 2020 Dodge Ram I have went to Ginn to get service done and they have never let me down, whether it was price, the service being done or the knowledge of the technicians I've never been di More

by gsdodd1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson, Jimmy Bramlett, Michael Penoyer, Wes Nash, Chris Conner
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Dec 21, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service team at Ginn Chrysler Jeep Dodge Ram. Your satisfaction is our top priority, and we appreciate your recommendations to friends and family. We look forward to seeing you again for all your Dodge Ram service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 19, 2024

Dealership is great I own my third truck from there maintenance prices suck for repairs More

by regor267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Dec 23, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We appreciate your loyalty to Ginn Chrysler Jeep Dodge Ram and are glad to hear you found three great trucks at our dealership. We also appreciate your feedback regarding maintenance prices and value your input. If you'd like to discuss this further, please feel free to reach out to us. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 19, 2024

Was very satisfied and very professional and knowledgeable and courteous on time and on point More

by Man Of God
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason , Brandon Wilson
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Dec 21, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with your experience at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in being knowledgeable and professional, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 19, 2024

An estimate of service was highly inflated and I would be xxx out at Christmas time if I listened to them. Glad I got a second opinion from. More

by dariahanks31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Report | Print
Dec 20, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We understand your concerns regarding the service estimate and appreciate you taking the time to share your experience. At Ginn Chrysler Jeep Dodge Ram, we are committed to providing fair and competitive pricing. If you would like to discuss this matter further, please feel free to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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