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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.4
92 Reviews

92 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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January 19, 2025

Need to have better checks on work. They had me crank my truck after an oil change only to have someone yell from the passenger side wheel well to stop because the filter was not seated More

by dwsconcepts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change service. It's important to us that our customers have a smooth experience at Ginn Chrysler Jeep Dodge Ram. We will certainly address your concerns about our service checks to ensure this does not happen again. If you have further questions or need assistance, please feel free to reach out to me directly. We value your input and hope to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 18, 2025

Great facilities with friendly and professional staff. Quality and dependability with good prices. Go check them out! More

by chuck_turner68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our facilities and found our staff to be friendly and professional. At Ginn Chrysler Jeep Dodge Ram, we strive to provide quality service at good prices, and your endorsement means a lot to us. We look forward to welcoming you back soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 17, 2025

Outstanding service and customer support I will definitely be coming back for future work thank you. More

by Phyllis Berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Services manager
Jan 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you experienced outstanding service at Ginn Chrysler Jeep Dodge Ram. We look forward to assisting you again in the future. Your satisfaction means a lot to us! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 13, 2025

Very organized, helpful, and professional. They have always taken great care of my vehicles and maintenance needs. More

by chris@dcr-media.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
Jan 14, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We appreciate your kind words about our organization, helpfulness, and professionalism at Ginn Chrysler Jeep Dodge Ram. It's great to hear that we have taken good care of your vehicles and maintenance needs. We look forward to continuing to serve you! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 12, 2025

It was easy to schedule service on a couple of recalls. Nice friendly atmosphere at the dealership. More

by mdbplumbingco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Malcom
Jan 14, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found it easy to schedule service for your recalls and that you enjoyed the friendly atmosphere at Ginn Chrysler Jeep Dodge Ram. We hope to see you again for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 09, 2025

Excellent and professional service. Respectful and informative. I would truly recomend to all in need of service. More

by beverlym.bm80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We truly appreciate your recommendation and are glad to hear that you experienced excellent and professional service at Ginn Chrysler Jeep Dodge Ram. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 05, 2025

Service department is great, quick and knowledgeable. They explain things to have a better understanding of. They’re honest to provide feedback about the service and what is recommended. More

by The Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na can not see question before this one
Jan 07, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in providing quick and knowledgeable service while ensuring that our customers have a clear understanding of their vehicle's needs. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 03, 2025

Will not be going back. Poor customer service. Need training. Will drive the 45 minutes to Akins Ford in Winder for all my truck needs More

by londydoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Poor
Jan 06, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We truly appreciate your feedback regarding our customer service and understand your concerns. When you brought in your Ram 1500 on December 5, 2024, we informed you that the recall service would not be available until December 13, 2024. At Ginn Chrysler Jeep Dodge Ram, we are dedicated to upholding the high standards our customers expect and deserve. If you have any additional questions or would like to discuss this further, please don't hesitate to reach out to me directly. Sincerely, Tim Cartledge tim_c@getginn.com

January 03, 2025

This is a great place to have your vehicles serviced. Always prompt and very hospital to clients. I highly recommend Ginn Chrysler Jeep Dodge Ram to get the best job done. More

by alice8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
Jan 04, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words and recommendation. At Ginn Chrysler Jeep Dodge Ram, we strive to provide prompt and hospitable service for all our clients. We look forward to seeing you again for your vehicle needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 02, 2025

Service is always EXCELLENT every time I go in for any express service. Thank you! More

by Gunzalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager in Express
Jan 03, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! I appreciate your recognition of the excellent service at Ginn Chrysler Jeep Dodge Ram. It's our pleasure to serve you, and I look forward to your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com