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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.3
77 Reviews
Call Service Center (706) 535-7281

77 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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February 23, 2025

Great job Ginn , I sold that dodge six months ago, poor Joseph . Here’s your survey you didn’t get personally enough with your Customer just another day therefore this guy didn’t get an opportunity to say More

by gsgsulliva131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shavon Roach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson, Jimmy Bramlett, Michael Penoyer, Wes Nash, Chris Conner
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Feb 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback regarding customer service at Ginn Chrysler Jeep Dodge Ram. It's important to us that our customers feel valued and appreciated. If you would like to discuss this further, please reach out to us directly. Your insights are important to us as we strive to enhance our service. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 21, 2025

The staff at this dealership is extremely professional, courteous and friendly. I love the convenience of staying in my vehicle while being serviced...my dog, Lola, enjoys it as well. More

by cococartledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson, Jimmy Bramlett, Michael Penoyer, Wes Nash, Chris Conner
Report | Print
Feb 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you and Lola enjoyed your experience at Ginn Chrysler Jeep Dodge Ram. Our team strives to provide a professional and convenient service for our customers. We look forward to welcoming you both back for your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 19, 2025

I went there for repairs on my windshield wipers stopped working.The problem required replacing interior parts. The parts were ordered and I had to wait for them to arrive. I brought the car in and waited u More

by leketra17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Malcolm,Rachel
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Feb 20, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We're glad to hear that we could assist you with the repairs on your windshield wipers at Ginn Chrysler Jeep Dodge Ram. It's great to know that everything is working well now. We appreciate your patience during the parts ordering process and look forward to helping you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 18, 2025

Rebecca was helpful and scheduled my appointment right away. Austin who did the service ride was very patient and determined to diagnose my cars issue. More

by lisammcclendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Feb 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you, Rebecca, for your wonderful review! We're thrilled to hear that you found our team at Ginn Chrysler Jeep Dodge Ram helpful and attentive. Austin is indeed dedicated to ensuring each vehicle receives the best care possible. We appreciate your feedback and look forward to assisting you again for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 17, 2025

Very professional and easy communication good overall experience at this location will visit again for service More

by rmarryshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
Report | Print
Feb 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you had a professional and communicative experience at Ginn Chrysler Jeep Dodge Ram. We look forward to welcoming you back for your next service visit. Your satisfaction means a lot to us! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2025

Service Department staff were very cordial and professional arranging the appointment and taking care of the vehicle issues. More

by dhenry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca - Service Dept.
Report | Print
Feb 13, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re glad to hear that our service department staff provided you with cordial and professional assistance at Ginn Chrysler Jeep Dodge Ram. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2025

This is my 3rd vehicle purchase from Ginn. They have what I want, every time. And the Service Dept is TOP SHELF! More

by freeman.christophere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
Report | Print
Feb 13, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We truly appreciate your loyalty to Ginn Chrysler Jeep Dodge Ram and are thrilled to hear that you've found what you want with us every time. Our team works hard to provide top-notch service, and it's great to know that our Service Department has met your expectations. We look forward to assisting you with your next vehicle purchase! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2025

Quality service and repair provided, as well as professional and courteous service along with making sure I am satisfied as a customer. More

by ledora12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson, Jimmy Bramlett, Michael Penoyer, Wes Nash, Chris Conner
Report | Print
Feb 13, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We truly appreciate your recognition of the quality service and repair you received at Ginn Chrysler Jeep Dodge Ram. It's always our goal to ensure our customers are satisfied, and we're glad to hear that you felt well taken care of. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 12, 2025

The service team were very helpful. The service manager was also very accommodating. They took care of my truck concerns. More

by rogers304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 12, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Roger! We're thrilled to hear that our service team at Ginn Chrysler Jeep Dodge Ram provided you with helpful and accommodating support regarding your truck concerns. We appreciate your kind words and hope to see you again soon for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 08, 2025

Quick fast convenient and efficient. Looking forward for my next service appointment. Thanks again Ginn. More

by phantom32vi
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Feb 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you found your experience with Ginn Chrysler Jeep Dodge Ram to be quick, fast, and efficient. We look forward to serving you again at your next service appointment. Thanks again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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