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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.4
92 Reviews
Call Service Center (706) 535-7281

92 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

Sort by
March 23, 2025

I went for a routine oil change. The staff is always nice. However, I’m still dealing with an oil leak that has not been resolved after several visits. Not sure why your techs aren’t More

by gerald_bradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Desk
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Mar 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I appreciate your kind words about our staff at Ginn Chrysler Jeep Dodge Ram, but I understand your frustration with the ongoing oil leak. Your concerns are important to us, and I want to ensure this issue is properly addressed. Please contact me directly so we can work towards a solution together. Thank you for your patience. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 23, 2025

Very nice and professional employees. I was greeted right away. I was in and out in a very reasonable time More

by gwashington.chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not speak with a sales person
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Mar 25, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in providing professional service and efficiency. We look forward to welcoming you back next time! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 22, 2025

I received the service needed and was very pleased. I will return any time I have a need to. Thank you all More

by uscsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khadijha Florence
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 18, 2025

Best Chrysler service center all A round from the mechanics to the service writer and management More

by wrestlechamp152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Lloyd, Jason Kummer
Report | Print
Mar 19, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team at Ginn Chrysler Jeep Dodge Ram. From our mechanics to our service writers, we strive to provide top-notch service for all our customers. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 16, 2025

I have been taking my vehicle to Ginn Jeep for the entire 13 years since purchasing it new from Ginn. I always get great customer service and great service care. I highly recommend Ginn Jeep! More

by tp81854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Mar 17, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you've been a loyal customer for 13 years and that you've always received great customer service at Ginn Chrysler Jeep Dodge Ram. Your recommendation means a lot to us. We look forward to continuing to serve you in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 14, 2025

Not impressed with the service I received in service. No sense of urgency and lack of communication. They couldn’t fix my car the first time. Brought back and was resolved but this whole experience has More

by tonygoss1994
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Wilson
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Mar 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Tony. We appreciate you sharing your experience regarding your service visit at Ginn Chrysler Jeep Dodge Ram. We've left several voicemails to discuss your concerns. Please contact me directly at your convenience. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 11, 2025

The service was poor. I’m still waiting to drive a call from the service manger and the GM. I wouldn’t recommend this dealership. More

by kslim2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have the namesv
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Mar 14, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I understand your frustration regarding the service you received at Ginn Chrysler Jeep Dodge Ram. It's important for us to address your concerns. I am looking into this issue and hope to be in touch shortly we can work towards a resolution and ensure better communication moving forward. Your experience matters to us, and we appreciate your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 11, 2025

Customer Service Agent was great and very attentive. Completed the job and got a call back at the time they said the truck would be ready. More

by stday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our customer service agent provided great and attentive service during your visit to Ginn Chrysler Jeep Dodge Ram. We appreciate your kind words and are glad the truck was ready as promised. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 10, 2025

I received great service. The process was thorough and quick. I appreciate them being available when needed. More

by sedwards7
Recommend Dealer
Yes
Employees Worked With
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service at Ginn Chrysler Jeep Dodge Ram and that the process was thorough and quick. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 08, 2025

Service Department! Outstanding Workers They will take care of your car or truck. I was impressed with their quick return of my truck. More

by lcart044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice M.
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Mar 08, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding experience with our Service Department at Ginn Chrysler Jeep Dodge Ram. Our team takes great pride in their work, and it's wonderful to know that you were impressed with the quick turnaround on your truck. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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