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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.3
77 Reviews
Call Service Center (706) 535-7281

77 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

Sort by
April 19, 2025

Great dealership with honest employees! Always appreciate the time, honest and hard work completed to keep my car running. More

by keritaylord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics
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Apr 19, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Ginn Chrysler Jeep Dodge Ram. It's great to hear that you value the honest service and hard work we provide to keep your car running smoothly. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 14, 2025

Your dealership is not bright to send a survey to someone and ask for a minimum amount of words. Service was good but the survey is dumb More

by ericmaxbarnes82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. We appreciate your insights regarding the survey process at Ginn Chrysler Jeep Dodge Ram. While we're glad to hear that you found our service to be good, we understand your concerns about the survey requirements. Your input is valuable, and we will take it into consideration to improve our customer experience. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 13, 2025

The people were very friendly. They got me in & out. Check everything that’s supposed to check. I will keep coming. More

by brenda turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Brenda! We're thrilled to hear that you found our team friendly and efficient at Ginn Chrysler Jeep Dodge Ram. We appreciate your trust in us and look forward to seeing you again for your future needs. Safe travels! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 09, 2025

Everyone was nice and helpful while at my visit. Several young kids working on my car, I just wish that I saw a “seasoned” employee was working and checking behind them. More

by kellie.foster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
4.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Kellie! We’re glad to hear that everyone at Ginn Chrysler Jeep Dodge Ram was nice and helpful during your visit. We appreciate your concerns regarding the experience level of our team members and will continue to ensure that our seasoned employees are actively involved in the service process. We value your input and look forward to welcoming you back! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 08, 2025

I love the service department, especially the quick lube bays. The service staff are friendly and knowledgable. More

by donterrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel
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Apr 08, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our service department and the quick lube bays at Ginn Chrysler Jeep Dodge Ram. Our friendly and knowledgeable staff truly care about providing the best service. We appreciate your support and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 06, 2025

Friendly staff, easy scheduling, nice facility, clean restrooms, plenty of inventory on the lot to look over. More

by becca39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review, Becca! We are glad to hear you had a great experience at Ginn Chrysler Jeep Dodge Ram. Our team always strives to provide friendly service and a clean, welcoming environment. It's great to know you found plenty of inventory to explore. We look forward to seeing you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 05, 2025

Great good and great service. Excellent customer service. Work worked fast and sufficient in a timely manner. More

by adenson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 05, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced great service and excellent customer care at Ginn Chrysler Jeep Dodge Ram. Our team strives to work efficiently and effectively, and it’s gratifying to know that it showed during your visit. We look forward to assisting you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 04, 2025

Honest, communicative, and trustworthy. I think those three words say it all, but the computer wanted to make it a minimum of 15 More

by nfreedman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Becky:)
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Apr 05, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found Ginn Chrysler Jeep Dodge Ram to be honest, communicative, and trustworthy. Your satisfaction is our priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

April 02, 2025

We really like the salesman “ but what I don’t like if you choose a new salesman because you had a bad salesman they still get a cut of the sale … NOT GOOD AND NOT RIGHT!!! More

by veal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Veal. I appreciate your positive remarks about our salesman. At Ginn Chrysler Jeep Dodge Ram, we strive to ensure that every customer has a great experience. Your concerns about sales commissions are noted, and we value your input as it helps us find ways to improve our processes. If you have any further insights or questions, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 31, 2025

Car had no issues on arrival but had coolant leak when I left. Wont be back for service there again. They kept acting like i added coolant, but the older woman said the girl that was doing service must of a More

by aconn42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I had a very young lady working on my car with minimal supervision.
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Apr 03, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I understand your concerns regarding the coolant leak and the service experience at Ginn Chrysler Jeep Dodge Ram. We take all customer feedback seriously and would like to address this situation further. Please reach out to us directly so we can look into this matter and ensure it is resolved. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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