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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.4
108 Reviews

108 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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July 02, 2025

It was quick and simple and customers service was was great they paid attention to what I was asking and gave me very good feedback thanks More

by armybabygirl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about our quick and simple process, as well as our attentive customer service at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that you received the feedback you needed. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 01, 2025

Very good customer service and the owner is an amazing person always checking with us back and forth which made the communications smoothly and pleased. Thank you Ginn and thank you Joe More

by kamal-cos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Kamal! I'm thrilled to hear that you had a great experience with Joe at Ginn Chrysler Jeep Dodge Ram. It’s wonderful to know that our customer service and communication made a positive impact. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 30, 2025

Great dealership to work with parts department helps locate parts when need for my van More

by smithtopcats
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 30, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with our parts department at Ginn Chrysler Jeep Dodge Ram. We take pride in assisting our customers in locating the parts they need. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 30, 2025

Great customer service. Service Department performed needed repairs and did not try to up sell additional services like another local dealer. Very pleased and will continue More

by fixitbil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bowen, Marie Edmondson
Jul 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your awesome review! We greatly appreciate your kind words about our service department and are thrilled to hear that you were pleased with your experience. At Ginn Chrysler Jeep Dodge Ram, we strive to provide honest and quality service without unnecessary upselling. We look forward to assisting you again for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 26, 2025

Best place to get your car serviced. I would highly recommend. Both service advisors, Rebecca and Maurice are great More

by zachhill11.zh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review, Zach! I'm glad that you had a great experience at Ginn Chrysler Jeep Dodge Ram and that Rebecca and Maurice provided you with excellent service. We appreciate your recommendation and look forward to assisting you again on your next visit. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 22, 2025

Great customer service. I had a steering issue no other dealer could fix. They fixed it the first time it was brought to them. It has been weeks now and vibration has not re More

by leondturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Leond! I'm thrilled to hear that you received great customer service at Ginn Chrysler Jeep Dodge Ram and that we were able to resolve your steering issue on the first visit. It's fantastic to know that you've been enjoying a smooth ride without any vibrations. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 21, 2025

Excellent service, friendly and informative. Answer any questions you may have and service was quick. More

by lindaryder1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service department employees were excellent.
Jun 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Linda! We appreciate your kind words about the excellent service and our team's friendliness at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that your questions were answered and that you received quick service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 20, 2025

Best service I have received at a dealership hands down. Employees were very professional and knowledgeable, smiles all around and made sure I was comfortable! Great service! More

by ian.johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 20, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for the fantastic review, Ian! I truly appreciate your kind words about our service and team at Ginn Chrysler Jeep Dodge Ram. It’s great to hear that you felt comfortable and that our employees were able to provide you with a professional experience. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 18, 2025

Thanks for a Great service of an oil change and tire rotation! Looking forward to the next service! More

by mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple Technicians
Jun 19, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear you had a great experience with your oil change and tire rotation at Ginn Chrysler Jeep Dodge Ram. We look forward to seeing you again for your next service! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 17, 2025

Customer service is horrible and purchasing a warranty and not being able to use it when you need it is crazy in this economy. Only to collect money and not service customers. I will start going back to C More

by patriceivory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Patrice. I understand your concerns regarding customer service and warranty utilization, and I appreciate your feedback. At Ginn Chrysler Jeep Dodge Ram, we strive to provide excellent service and ensure our customers are well-informed about their purchases. If you would like to discuss your situation further, please feel free to reach out to me directly. We value your insights and aim to improve. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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