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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.2
56 Reviews

56 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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March 11, 2025

The service was poor. I’m still waiting to drive a call from the service manger and the GM. I wouldn’t recommend this dealership. More

by kslim2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have the namesv
March 11, 2025

Customer Service Agent was great and very attentive. Completed the job and got a call back at the time they said the truck would be ready. More

by stday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our customer service agent provided great and attentive service during your visit to Ginn Chrysler Jeep Dodge Ram. We appreciate your kind words and are glad the truck was ready as promised. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 10, 2025

I received great service. The process was thorough and quick. I appreciate them being available when needed. More

by sedwards7
Recommend Dealer
Yes
Employees Worked With
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service at Ginn Chrysler Jeep Dodge Ram and that the process was thorough and quick. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 08, 2025

Gunn Chrysler was the best! ! They have a forever customer as long as I have a jeep! More

by Jeepgurl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your enthusiastic review! We're thrilled to hear that you had such a positive experience at Ginn Chrysler Jeep Dodge Ram. We truly appreciate your loyalty and look forward to serving you for all your future Jeep needs. Don't hesitate to visit us anytime! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 08, 2025

Service Department! Outstanding Workers They will take care of your car or truck. I was impressed with their quick return of my truck. More

by lcart044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice M.
Mar 08, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding experience with our Service Department at Ginn Chrysler Jeep Dodge Ram. Our team takes great pride in their work, and it's wonderful to know that you were impressed with the quick turnaround on your truck. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 05, 2025

One of the techs told me that I needed a new tire, but I did not. I was able to get the tire repaired. This was the second time this has happened to me. I understand that the dealership does not repair tire More

by omahone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Edmondson
Mar 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. I appreciate your input, and I understand your concern regarding the tire assessment. It's great to hear that Ms. Edmondson has provided you with excellent service during your visits to Ginn Chrysler Jeep Dodge Ram. We value your feedback and strive to maintain high standards, so I encourage you to reach out directly to discuss this matter further. We want to ensure all our customers feel confident in their service. Thank you for being a loyal customer. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 28, 2025

Technician was stunning! He had to work extremely hard to get my alignment near perfection. So kudos to him!!! More

by pamma38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with our technician at Ginn Chrysler Jeep Dodge Ram. It’s great to know that his hard work to achieve near-perfect alignment made an impact on your visit. We appreciate your kind words and hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 27, 2025

Rebecca made the service experiance a very pleasant one. She provided first in class customer service. I appreciated her timely and informative communication throughout the servive event.. i will return to More

by timothy.melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in Service Dept
Feb 27, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you, Timothy, for your wonderful review! We're thrilled to hear about your positive experience at Ginn Chrysler Jeep Dodge Ram, especially with Rebecca's first-class customer service. We truly appreciate your kind words and look forward to serving you again for any future service needs. Rest assured, we will recognize Rebecca for her exceptional care. Thank you for choosing us! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 27, 2025

Everyone was professional and courteous, I would recommend this swevi e to my friends and family members More

by firedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you found our team at Ginn Chrysler Jeep Dodge Ram to be professional and courteous. Your recommendation means a lot to us, and we look forward to serving you and your friends and family in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 23, 2025

Great job Ginn , I sold that dodge six months ago, poor Joseph . Here’s your survey you didn’t get personally enough with your Customer just another day therefore this guy didn’t get an opportunity to say More

by gsgsulliva131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shavon Roach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Bramlett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penoyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Conner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your feedback regarding customer service at Ginn Chrysler Jeep Dodge Ram. It's important to us that our customers feel valued and appreciated. If you would like to discuss this further, please reach out to us directly. Your insights are important to us as we strive to enhance our service. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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