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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

3.8
16 Reviews
Call Service Center (770) 786-2271

16 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

Sort by
January 05, 2025

Service department is great, quick and knowledgeable. They explain things to have a better understanding of. They’re honest to provide feedback about the service and what is recommended. More

by The Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na can not see question before this one
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Jan 07, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in providing quick and knowledgeable service while ensuring that our customers have a clear understanding of their vehicle's needs. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 03, 2025

This is a great place to have your vehicles serviced. Always prompt and very hospital to clients. I highly recommend Ginn Chrysler Jeep Dodge Ram to get the best job done. More

by alice8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words and recommendation. At Ginn Chrysler Jeep Dodge Ram, we strive to provide prompt and hospitable service for all our clients. We look forward to seeing you again for your vehicle needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 03, 2025

Will not be going back. Poor customer service. Need training. Will drive the 45 minutes to Akins Ford in Winder for all my truck needs More

by londydoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Poor
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Jan 06, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We truly appreciate your feedback regarding our customer service and understand your concerns. When you brought in your Ram 1500 on December 5, 2024, we informed you that the recall service would not be available until December 13, 2024. At Ginn Chrysler Jeep Dodge Ram, we are dedicated to upholding the high standards our customers expect and deserve. If you have any additional questions or would like to discuss this further, please don't hesitate to reach out to me directly. Sincerely, Tim Cartledge tim_c@getginn.com

January 02, 2025

Service is always EXCELLENT every time I go in for any express service. Thank you! More

by Gunzalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager in Express
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Jan 03, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! I appreciate your recognition of the excellent service at Ginn Chrysler Jeep Dodge Ram. It's our pleasure to serve you, and I look forward to your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 01, 2025

Very disappointed in the attempt to completely take advantage of my wife (by trying to sell additional services that were completely unfounded) while she was there getting her std. 100k service complet More

by shawn.springston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morris Malcolm
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Jan 03, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback with us. We’ve made multiple attempts to contact you, including leaving a voicemail, but unfortunately, we haven’t been able to connect. We want to ensure your vehicle is in the best possible condition, and the additional services we mentioned do require attention to maintain its performance and safety. Please feel free to reach out to us at your earliest convenience so we can address any concerns and assist you further. Thank you, and we hope to hear from you soon.

December 28, 2024

Excellent Service Department. They were prompt, courteous and communicated very well. I would highly recommend! More

by canadianlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel
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Dec 29, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your excellent experience with our service department at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in providing prompt and courteous service, and your recommendation means a lot to us. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 22, 2024

The service center is very prompt, courteous, and quick in and out for the regular maintenance More

by vas.adusumilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the sales / mgmt. dept individual
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Dec 24, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service center at Ginn Chrysler Jeep Dodge Ram to be prompt, courteous, and efficient for your regular maintenance. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 21, 2024

My car oil pump went out right after I got the oil change. The oil filter was half full and it went to knocking.. More

by Irene Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know their names
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Dec 26, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Irene. I understand your concerns regarding the oil pump issue after your recent oil change at Ginn Chrysler Jeep Dodge Ram. I appreciate your feedback and would like to work towards a resolution. Please reach out to me directly so I can address this matter and assist you further. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 21, 2024

My Jeep would not start. Ginn thoroughly checked, rechecked & confirmed my battery needed charging. I was very pleased with the service I received & was super relieved to get More

by lslarson1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 23, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Ginn Chrysler Jeep Dodge Ram and that your Jeep is back to running beautifully. We always strive to provide thorough checks and excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 21, 2024

Very Good customer services, and good quality jobs done, good communications, I feel very comfortable with your business. More

by wsgatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk of services
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Dec 23, 2024 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with the customer service and quality of work at Ginn Chrysler Jeep Dodge Ram. Your comfort and satisfaction are our top priorities. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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