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Ginn Chevrolet - Service Center

Covington, GA

4.3
53 Reviews

53 Reviews of Ginn Chevrolet - Service Center

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March 15, 2025

Mechanics don’t put stuff back how it was. A/c controls changed. My front bumper, fender flare, shift boot and center console were not completely snapped back in place correctly. Service fee c More

by 4ldenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Neal
Report | Print
Mar 17, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback and understand your concerns regarding the reassembly of your vehicle after service. It’s important to us at Ginn Chevrolet that our customers receive quality service. I encourage you to reach out to me directly so we can address these issues and ensure everything is as it should be. Your satisfaction is our priority, and I'm here to help. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 14, 2025

Phillip Neal and Micheal Jenkins are awesome. This dealership is built on family values and putting the customer first. They have always taken care of me and put me first. The loyalty, respect an More

by carl30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Jenkins 5 stars, Phil Neal
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Mar 14, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Phillip and Michael made your experience so positive. At Ginn Chevrolet, we pride ourselves on our family values and dedication to our customers. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

March 11, 2025

I filled great 👍🏼 anytime I come te G I M Good service I love ❤️ you guys! More

by edouardpierre73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I need one car GINN first place have to go
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Mar 12, 2025 -

Ginn Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you have consistently received great service at Ginn Chevrolet. Your support means a lot to us, and we look forward to serving you again. See you next time! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 27, 2025

The personnel at Ginn Cheverolet are very customer oriented and professional. The staff was also very friendly. More

by Refreshing-Tb experience
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Feb 27, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ginn Chevrolet to be customer-oriented and professional. Our staff takes great pride in providing friendly service, and your kind words truly motivate us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 04, 2025

THE SERVICE AND SALES DEPARTMENTS ARE THE BEST I HAVE EVER BEEN ASSOCIATED WITH. I WOULD RECOMMEND THIS DEALERSHIP TO ALL MY FAMILY AND FREINDS.... More

by JCDEBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Feb 05, 2025 -

Ginn Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our service and sales departments at Ginn Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you and your family and friends in the future. Thank you for choosing Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 04, 2025

I was in and out very quickly and everyone I dealt with was very pleasant! More

by lrward10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Feb 05, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! We at Ginn Chevrolet are thrilled to hear that your experience was quick and pleasant. We appreciate your kind words and hope to see you again soon for any future needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 04, 2025

I enjoyed taking my car,They take care of what I need done..never had a problem Scheduling an appointment... More

by kathynolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Ormsby, Phil Neal
Report | Print
Feb 06, 2025 -

Ginn Chevrolet responded

Thank you for your review, Kathy! We appreciate your positive feedback about your experience at Ginn Chevrolet. It's great to hear that you have had a smooth process in scheduling appointments and that your car’s needs have been taken care of. If there is anything we can do to make your experience 5-star worthy, please don't hesitate to reach out. We look forward to continuing to serve you in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 02, 2025

Ashley and Yalonda are the best hands down! Their service is the reason I come to this dealership. More

by mab1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Feb 04, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that Ashley and Yalonda provided you with exceptional service at Ginn Chevrolet. It's always our goal to make your experience a great one. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 28, 2025

Not great service. Every since they put sensors in my truck, it has not been running right. More

by jordantiffany0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jan 30, 2025 -

Ginn Chevrolet responded

Thank you for your feedback, Jordan. We understand your concerns regarding the sensors installed in your truck and how it may be affecting its performance. It's important to us that your vehicle operates smoothly. Please reach out to Ginn Chevrolet directly so we can address this issue and find a solution for you. Thank you for bringing this to our attention. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 24, 2025

I don't have a issue with the service department as much as the vehicle itself. I keep having Issues with the vehicle. I bought a certified pre owned vehicle and have had issue after issue. I'm really conc More

by l.tellis.jr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Martin
Report | Print
Jan 24, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I am disappointed to hear these concerns regarding your certified pre-owned vehicle and the recurring issues you're facing, particularly with the infotainment and OnStar systems. Your feedback is important, and I encourage you to reach out to Ginn Chevrolet directly to discuss these matters further. We want to ensure you're fully satisfied with your vehicle and would like to see if we could assist in working towards a resolution. Thank you again for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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