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Ginn Chevrolet - Service Center

Covington, GA

4.2
45 Reviews

45 Reviews of Ginn Chevrolet - Service Center

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January 24, 2025

I don't have a issue with the service department as much as the vehicle itself. I keep having Issues with the vehicle. I bought a certified pre owned vehicle and have had issue after issue. I'm really conc More

by l.tellis.jr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Martin
Report | Print
Jan 24, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I am disappointed to hear these concerns regarding your certified pre-owned vehicle and the recurring issues you're facing, particularly with the infotainment and OnStar systems. Your feedback is important, and I encourage you to reach out to Ginn Chevrolet directly to discuss these matters further. We want to ensure you're fully satisfied with your vehicle and would like to see if we could assist in working towards a resolution. Thank you again for your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 24, 2025

I want to give a shout out to Deon and the sales team and Finance manager on a great job making it a smooth and easy experience. The maintenance team is very nice and makes quick work of vehicle service need More

by ranske1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Jan 24, 2025 -

Ginn Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Deon and our sales team, as well as the maintenance team at Ginn Chevrolet. Your kind words motivate us to continue providing great service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 12, 2025

Excellent t service, great customer service , very friendly and didn’t have a long wait More

by ginatroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Jan 14, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Ginn Chevrolet. Our team prides itself on providing great customer service and making the process as smooth as possible. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 10, 2025

The sale went fine but noticed two dents on the front of the new vehicle and the dealership won’t even give me the courtesy of a call back, won’t be doing business here again. More

by cflood777
Recommend Dealer
No
Employees Worked With
Phil Neal
Report | Print
Jan 14, 2025 -

Ginn Chevrolet responded

Thank you for bringing your concerns to our attention and for giving us the opportunity to address them. We're glad we were able to resolve the issue to your satisfaction. Your feedback helps us improve, and we truly appreciate your patience throughout the process. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business and hope to serve you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 08, 2025

Very good customer service and professional work completed on my 2024. Chevrolet Trax last visit. More

by jc110555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Jan 09, 2025 -

Ginn Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you received excellent customer service and that the work on your 2024 Chevrolet Trax was completed to your satisfaction. At Ginn Chevrolet, we strive to provide top-notch service to all our customers. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 05, 2025

Love this dealership and the sales team. Purchasing a car was quick easy and professional. Would recommend to anyone More

by striblingr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Balfour
Report | Print
Jan 07, 2025 -

Ginn Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a quick and professional experience at Ginn Chevrolet. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 02, 2025

Did what they said they would, when they said they would. Had a good experience. More

by jerry93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Jan 03, 2025 -

Ginn Chevrolet responded

Thank you for your feedback! We're glad to hear you had a good experience with us at Ginn Chevrolet. We take pride in keeping our commitments, and we appreciate you choosing us. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 26, 2024

Yolanda was professional, knowledgeable and very easy to work with. I was totally satisfied with the service I received. More

by 01RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Dec 28, 2024 -

Ginn Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Yolanda at Ginn Chevrolet. Our team is dedicated to providing professional and knowledgeable service, and it’s wonderful to know that you were completely satisfied. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 24, 2024

The Ginn team gave excellent service with the purchase of my new car. Special shout the my salesman John B. More

by lpatterson322
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Neal
Report | Print
Dec 26, 2024 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with Ginn Chevrolet and that John provided you with exceptional service during your car purchase. We appreciate your support and look forward to seeing you again! Enjoy your new car! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

December 19, 2024

Very professional, make you feel comfortable, they make sure you understand everything about the vehicle and how to program and connect phone. More

by snewsome2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Gibbs, treats you more like a friend than a customer, always upfront about the vehicle you are buying., Phil Neal
Report | Print
Dec 21, 2024 -

Ginn Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about the professionalism of our team at Ginn Chevrolet. It's great to hear that you felt comfortable and that we were able to ensure you understood everything about your vehicle. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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